Hello all,
I've recently received two letters from Debt Recovery Plus Ltd pertaining to a private parking ticket issued by Carpark Management Services (CPMS) Ltd.
I haven't received a notice to driver or a notice to keeper. It's probable that the notice to keeper may have been sent to my old address - I updated my registered address with the DVLA recently. However, I've since visited my old address to pick up any post sent there, and there was no notice to keeper in with my other post.
The debt chasing letters give some details of the ticket - it was issued on the 28th November 2014 for parking at Microdirect in Manchester and the reason is because of breach of terms as the carpark is for customers only.
We parked in the carpark intending to shop at Microdirect, to find that the shop had closed down. As the shop had closed and the car park was otherwise empty, we left the car for maybe an hour and walked over to the hospital to pick up a prescription while we were in town.
The carpark is poorly signed (tiny signs high up, small print illegible unless standing right underneath them) and has no markings - it's not clear what section of the tarmac is pavement and car park or which land belongs to the site.
What's the best way to go about disputing this? I've already written to the debt collection agency and denied the debt. Do CPMS need proof that I've received their notice to driver / keeper to be able to chase me? Would it be wise to appeal / dispute despite not receiving any communication from them directly?
Thanks!