Hello all, I'm really hoping someone here can advise me please.
Received a PCN from Parking Eye for allegedly staying over the time paid at a pay and display. It was a machine you had to put your number plate in. I have searched high and low for the ticket in the car but it's gone! I am pretty sure we made it back to the car in time, then it started raining so we ate our picnic in the car (with 3 kids, moaning and hungry) and I think this is when we went 'over'. The PCN does not say either.
There is a photo of my car with the time going IN and a photo with the time going OUT. (I THINK we paid for 2 or 3 hours and the overstay was either 1HR35 mins or just 35 mins). Anyway, I had no idea we were being filmed! I can remember seeing a yellow sign but have no idea what the wording was and we were on holiday, a good 2 hours drive away, so I wont be able to go back to check if it was adequate or not! They want £100 out of me, reduced to £60 if I pay within 14 days! This was in England in June and I received it within about 10 days of the car picnic.
Following recent advice, I chose not to ignore and have sent an appeal through their website. It wasn't an email, just a form that you fill out on the website and submit. I wrote the usual stuff about the amount of the charge, can they send me proof of a contract with landowner blah blah and that they have to issue me with a POPLA code within 35 days. It was mostly copied sentences and probably too long. I have not had any confirmation that they have received it (less than a week ago).
I realise it's too early to expect a reply from them but from reading about these cowboys, I'm feeling paranoid that they are going to say they did not receive anything from me.
Should I send a letter of appeal in the post confirming what I wrote on their appeals page? Or am I just being too paranoid?
When/if they do issue me with a POPLA code, will I have a good chance of winning with an appeal to POPLA and would someone on here be willing to help me please?
Please let me know your honest opinions and if I have missed any bits of info. I would really appreciate any advice.
Thankyou