Hello, All I'm new to the forum. I've had a good search but can't find a case like this.
I parked in a council car park late at night and purchased a pay and display ticket which gave me an hour's parking the following morning from 8am expired 9am. Later that evening I decided that 9am was too early a start for me the following morning so my wife then purchased a ticket which gave us four hours parking from 8am until midday. The problem is she left the 9am ticket on the windscreen and put the midday ticket on the dash. Both were clearly visible.
Next morning we had a penalty notice for an expired ticket with the details of the 9am ticket quoted.
I sent the notice back to the council together with the ticket (after photo copying them). I then got a phone call saying they would cancel the charge on payment of a £10 admin fee. This was followed up by a letter quoting a Parking Order Regulation saying that only one ticket must be displayed at any time. There is nothing on the car park sign to suggest only one ticket must be displayed and there is no rule against 'meter feeding' here.
The letter says, that I must pay the £10 admin fee in order to have the charge cancelled because my ticket was incorrectly displayed.
Council is Suffolk Coastal.
Do I need to pay the £10. Can I appeal or was the sending back of the ticket the appeal?