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jordan123
Good Morning All,

New to this forum but have been reading for a while, I think it's a great idea.

We are a courier company and have received a Penalty Charge Notice from TfL in the post, this is due to stopping in a loading bay 15 minutes after the time, our driver didn't notice this right away and needed to stop somewhere in order to unload.

We don't see how this fine is justifiable to this action, in all honesty.

Letter has been attached below with all company detailed blanked out.

This was also done by a CCTV camera.

Any help is much appreciated, if we are bang to rights, then we will pay, but this for stopping for a few minutes maximum seems a tad steep.

Thank you in advance for any help given.

stamfordman
You've blanked out the location - where is it? And what are the hours that control the bay.

Also, it's not entirely clear - did the driver park within the time and overstay or park after the allowed time.

I doubt though there is anything you can do about this except pay the discounted charge.
jordan123
QUOTE (stamfordman @ Wed, 17 Aug 2016 - 11:49) *
You've blanked out the location - where is it? And what are the hours that control the bay.

Also, it's not entirely clear - did the driver park within the time and overstay or park after the allowed time.


Hi,

This was Edgware rd.

Hours are 10am-1pm driver believes, parked after the allowed time to answer your question.

Thank you.
hcandersen
You are a courier company, so if you operate in London you need to get to grips with traffic enforcement. If you don't know then it would be worthwhile sending someone on a course.

The driver stopped when and where not permitted and not for an emergency which is an unforeseeable event. On the face of it as you acknowledge the facts then the contravention is proved.

As you are a company, in whose name is the vehicle registered: an individual or the company? If the company, then in any correspondence with TfL make sure that it's made in the company's name or, if sent by an individual, the person's clear status (i.e. authority) within the company.

To be honest, if you make representations and possibly take it further then this would take time which if costed would be bound to exceed the discount. On the other hand you would certainly learn more about parking procedures. If nothing else, you could make reps setting out your driver's dilemma and asking that TfL exercise discretion.
Jo Carn
What normally happens is that you will have different hours allowed for loading/unloading on different sides of the road and they need to be read carefully as they can be confusing.
I suggest you think about making the driver responsible for what they do with the vehicles. Our company has a number of vehicles on the road and, although we do our best to get them out of tickets, they are ultimately responsible for paying for them - which is in their contract.
You wouldn't believe the reduction in tickets since the policy was introduced a few years ago.
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