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PCN from Parking Eye South Bristol Community Hospital
sweet sensation
post Tue, 23 Oct 2018 - 09:36
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Hi, the driver received this in the post yesterday and is wondering what to do about it? the driver took their 5 year old to a hospital appointment and parked in the car park next to it. As far as the driver remembered the sign said that you could pay on arrival if you knew how long you were going to be or pay when you left.

The driver paid when they left. It was a very confusing parking meter thing. There were a few other people trying to work out how to use it too. The driver bought a ticket and left. There were no barriers to get in or out.


Thanks in advance



Here is the ticket the driver bought




Ok edit: The van is actually registered in the drivers ex husbands name. How did they get his name and address (well old address, as he hasn't lived there since end of Feb)? Im presuming DVLA? So that would mean they don't have his new address?
The driver paid £1.50 and yes the driver put in the number plate correctly. Couldn't work out if that was the correct amount at the time.

It was a very frustrating situation. There were a few older people trying to work out the machine as well as the driver. The driver was trying to help them. Their 5 year old was running around the car park while cars were passing. The driver was in a massive rush to get the ticket and stop their son getting run over whilst also trying to help the 2 old people!

No the driver hasn't contacted the hospital but will do that. Thank you

This post has been edited by sweet sensation: Thu, 25 Oct 2018 - 11:56
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post Tue, 23 Oct 2018 - 09:36
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sweet sensation
post Mon, 5 Nov 2018 - 10:04
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Hi, can anyone advise me what to say on my appeal? Im really keen to get this done as I have so much stuff going on with my ex and my kids that I keep forgetting about it!

Can I say anything about what actually happened? Or is that not the way to go? I could really do without this right now :-( why are parking companies suck d1cks??!!

Any help greatly received

Thanks

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sweet sensation
post Tue, 6 Nov 2018 - 15:40
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Hi, Ive had a chance to read through some other threads to do with parking eye today and Im really confused about what to do!

As I was just the driver and the keeper but not the registered keeper, is that how the appeal should start? Is it worth just replying and saying the registered keeper was not the driver on that day and wait to see what they say, so its delaying it?

The driver honestly thought they had put enough money in the machine to cover the parking and it doesn't say how much time was paid for on the ticket, just the cost of the ticket. Is that the way to go? Then should the fact the driver was trying to help 2 elderly people work the machine be mentioned? Also the drivers 5 year old son running around the car park?


Thanks in advance
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ManxRed
post Tue, 6 Nov 2018 - 15:56
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Just a clarification, as I'm still confused.

Your ex is the registered keeper, albeit with an incorrect address registered with DVLA?
Who was the ticket addressed to? If you, then how did PE get your details? Did your ex name you to PE as the driver?


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sweet sensation
post Tue, 6 Nov 2018 - 16:13
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QUOTE (ManxRed @ Tue, 6 Nov 2018 - 16:56) *
Just a clarification, as I'm still confused.

Your ex is the registered keeper, albeit with an incorrect address registered with DVLA?
Who was the ticket addressed to? If you, then how did PE get your details? Did your ex name you to PE as the driver?



Yes ex is registered keeper, yes incorrect address registered with DVLA. Ticket addressed to registered keeper (my ex who used to live at the address on ticket). PE don't have my details, I opened the letter by mistake.
Personally I think my ex has lost the logbook but doesn't want to tell me, otherwise as hes so obsessed with me not having the van I think he would have made sure he changed the address.
Ive been told to get a new logbook issued then to change the name to mine as registered keeper. Just not sure if doing this will backfire on me at a later date....??
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ManxRed
post Wed, 7 Nov 2018 - 09:10
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In that case, HE should be dealing with this, not you. There is no liability on you to pay anything.

Unless you want to out yourself as the driver, or get him to do it is up to you.

There is always the potential risk that they issue a court claim against him, he ignores it, they get a default judgement, they enforce a court order and repossess the van.

Changing the keeper details on the log book now won't affect you in respect of anything that occurred prior to the date on which the name was changed, although happy to be advised differently by the more expert advisors on here.


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Ollyfrog
post Wed, 7 Nov 2018 - 11:19
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QUOTE (ManxRed @ Wed, 7 Nov 2018 - 09:10) *
Changing the keeper details on the log book now won't affect you in respect of anything that occurred prior to the date on which the name was changed, although happy to be advised differently by the more expert advisors on here.


Would that not mean they could no longer take the van as it's not his?
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ManxRed
post Wed, 7 Nov 2018 - 11:22
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QUOTE (Ollyfrog @ Wed, 7 Nov 2018 - 11:19) *
QUOTE (ManxRed @ Wed, 7 Nov 2018 - 09:10) *
Changing the keeper details on the log book now won't affect you in respect of anything that occurred prior to the date on which the name was changed, although happy to be advised differently by the more expert advisors on here.


Would that not mean they could no longer take the van as it's not his?


To be honest I don't know, and would welcome comments from people more versed in this.

Bailiffs normally ask to see receipts to prove ownership, and in this case there wouldn't be any sale as such, just a transfer of Registered Keeper.

The OP wouldn't be liable for any tickets incurred prior to the change of name though.


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sweet sensation
post Wed, 7 Nov 2018 - 11:56
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QUOTE (ManxRed @ Wed, 7 Nov 2018 - 10:10) *
In that case, HE should be dealing with this, not you. There is no liability on you to pay anything.

Unless you want to out yourself as the driver, or get him to do it is up to you.

There is always the potential risk that they issue a court claim against him, he ignores it, they get a default judgement, they enforce a court order and repossess the van.

Changing the keeper details on the log book now won't affect you in respect of anything that occurred prior to the date on which the name was changed, although happy to be advised differently by the more expert advisors on here.



If I hadn't accidently opened the letter Id be oblivious to it! I am very tempted to just ignore it and pass him the letter when he comes back from being away. Or I was going to appeal in his name and say that he wasn't the driver, cos when I give him the letter thats probably what he is going to do.


Theres a small part of me that just wants to let him deal with it and then I can say 'you should have put the van in my name' (with a smug look on my face!! tongue.gif )



So lets say I do ignore it and let him deal with it next week, Im guessing he will say it was me that was driving and give them my name and address. I presume they will then send out a new ticket to me. So then what should I do?

Thanks


QUOTE (ManxRed @ Wed, 7 Nov 2018 - 12:22) *
QUOTE (Ollyfrog @ Wed, 7 Nov 2018 - 11:19) *
QUOTE (ManxRed @ Wed, 7 Nov 2018 - 09:10) *
Changing the keeper details on the log book now won't affect you in respect of anything that occurred prior to the date on which the name was changed, although happy to be advised differently by the more expert advisors on here.


Would that not mean they could no longer take the van as it's not his?


To be honest I don't know, and would welcome comments from people more versed in this.

Bailiffs normally ask to see receipts to prove ownership, and in this case there wouldn't be any sale as such, just a transfer of Registered Keeper.

The OP wouldn't be liable for any tickets incurred prior to the change of name though.



Hmmm Im liking the sound of all this! biggrin.gif Is it legal for me to change the name on the van without the registered keepers consent? Seeing as the DVLA still think the van is registered to him at my address (his old address). Can I be done for fraud or something?
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Ollyfrog
post Wed, 7 Nov 2018 - 13:24
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The van should have you as registered keeper - this doesn't mean you would own it. Might be worth a call to the DVLA advice number, just explaining that your ex no longer lives there or uses the vehicle and that you are the keeper and main user of he vehicle.

http://www.dvla-contact-number.co.uk/the-d...r-of-a-vehicle/
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ManxRed
post Wed, 7 Nov 2018 - 13:28
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Didn't there used to be a clamper featured heavily on here, who used to impound vehicles and then get himself changed to the Registered Keeper?


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sweet sensation
post Wed, 7 Nov 2018 - 13:43
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QUOTE (Ollyfrog @ Wed, 7 Nov 2018 - 14:24) *
The van should have you as registered keeper - this doesn't mean you would own it. Might be worth a call to the DVLA advice number, just explaining that your ex no longer lives there or uses the vehicle and that you are the keeper and main user of he vehicle.

http://www.dvla-contact-number.co.uk/the-d...r-of-a-vehicle/



Great thank you, I will do that.
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sweet sensation
post Thu, 8 Nov 2018 - 15:08
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QUOTE (Ollyfrog @ Wed, 7 Nov 2018 - 14:24) *
The van should have you as registered keeper - this doesn't mean you would own it. Might be worth a call to the DVLA advice number, just explaining that your ex no longer lives there or uses the vehicle and that you are the keeper and main user of he vehicle.

http://www.dvla-contact-number.co.uk/the-d...r-of-a-vehicle/


Right I called the DVLA yesterday and explained to them. They are sending me out a form to transfer the keeper. It will need his consent but as I've now decided to ignore this fine and get a new envelope and post it through his letterbox he might agree to it as its another thing he has to sort thats nothing to do with him!

So I'm assuming that in a few weeks I will get a parking fine, what's the best way to appeal given the above circumstances?

Appreciate all advice so far
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ManxRed
post Thu, 8 Nov 2018 - 16:05
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Sorry, more clarification.

So, the driver paid at the end of the stay for an hour's parking, whereas the cameras captured the time gap between entering the car park and leaving as 1hr, 22mins.

When the driver paid for the ticket, did it instruct them on how much to pay, or did the driver just guess?

Did the driver then take some time to leave, what with helping people and children?

I would (wait for the inevitable ticket to arrive first, you never know, your ex might still screw this up) appeal on the basis that the driver paid what was indicated on the machine, and that - in assisting others - the driver was prevented from leaving the car park promptly, however they still left within a reasonable timeframe.

PE will, naturally, reject this, and at that point I would go back to PALS and complain like hell.

But wait and see what others might suggest. You need to wait anyway!

This post has been edited by ManxRed: Thu, 8 Nov 2018 - 16:06


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sweet sensation
post Fri, 9 Nov 2018 - 10:05
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Yes the driver paid for an hours parking. Yes the vehicle was in the car park for 1hr and 22mins.

The driver just guessed how much to pay. It doesnt say how much time was paid for on the ticket, just the cost of £1.50. Judging by the ticket it took the driver 2mins to leave from receipt of the ticket. The vehicle was parked close to the machine and exit. The driver was helping the elderly people and trying to stop the 5 year old from getting run over while putting money in the machine. If the driver remembers correctly, I attempted to pay twice because of above distractions.

Thanks

There was also a few people paying at the machine in front of the driver. It was quite a confusing pay machine and it definately gave no indication of how long the vehicle had been in the car park.

Surely it shouldn't have released a ticket if the incorrect amount of money was paid? Seeing as the driver had to put in the vehicle registration number. That's blatantly trying to catch people out!
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ManxRed
post Fri, 9 Nov 2018 - 10:54
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QUOTE (sweet sensation @ Fri, 9 Nov 2018 - 10:05) *
There was also a few people paying at the machine in front of the driver. It was quite a confusing pay machine and it definately gave no indication of how long the vehicle had been in the car park.

Surely it shouldn't have released a ticket if the incorrect amount of money was paid? Seeing as the driver had to put in the vehicle registration number. That's blatantly trying to catch people out!


That's your appeal right there. But, more importantly, you should complain to PALS, and if they're not interested then I would be looking to raise this with your local MP.

There was discussion on here previously about NHS car parks where you're supposed to 'guess' how much to pay. I can't remember what the outcome was, happy for someone with a better memory than me to jump in here, or I might try a search if I get some time.


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sweet sensation
post Fri, 16 Nov 2018 - 12:42
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QUOTE (ManxRed @ Fri, 9 Nov 2018 - 11:54) *
QUOTE (sweet sensation @ Fri, 9 Nov 2018 - 10:05) *
There was also a few people paying at the machine in front of the driver. It was quite a confusing pay machine and it definately gave no indication of how long the vehicle had been in the car park.

Surely it shouldn't have released a ticket if the incorrect amount of money was paid? Seeing as the driver had to put in the vehicle registration number. That's blatantly trying to catch people out!


That's your appeal right there. But, more importantly, you should complain to PALS, and if they're not interested then I would be looking to raise this with your local MP.

There was discussion on here previously about NHS car parks where you're supposed to 'guess' how much to pay. I can't remember what the outcome was, happy for someone with a better memory than me to jump in here, or I might try a search if I get some time.



Ok to update you, driver posted letter through the registered keepers door, driver received a text asking about it which driver ignored. So we will see what happens next!

Just in case driver needs it, who are PALS?

Many thanks biggrin.gif
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ostell
post Fri, 16 Nov 2018 - 13:00
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PALS = Patient Advice and Liaison Service.

Perhaps this location?
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sweet sensation
post Mon, 19 Nov 2018 - 14:56
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QUOTE (ostell @ Fri, 16 Nov 2018 - 14:00) *
PALS = Patient Advice and Liaison Service.

Perhaps this location?



Great thank you.
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sweet sensation
post Tue, 11 Dec 2018 - 11:55
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Ok, well its happened. The keeper received an updated parking ticket a few days ago. Now trying to work out best plan of action.

Just wondering how best to word the fact that I had to guess the amount of money I had to put it which is unfair?!

Any help appreciated biggrin.gif

This post has been edited by sweet sensation: Wed, 12 Dec 2018 - 10:34
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nosferatu1001
post Tue, 11 Dec 2018 - 12:34
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When you say an "updated" parking ticket, do you mean a Notice to Keeper received through the post?

if so then clearly the KEEPER received that notice. the driver is only concerned with matters on the day of the alleged issue with parking, and is never talked about at any point further on from them

So, get editing your post.

What happened when you, as keeper, complained to PALS as you were told to above?
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