Please help, threatened with Magistrates Court - wrong location number entered, Threads merged Options

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Recently received a Penalty Charge Notice from Saba (formerly Indigo) 17/5/19 for failure to obtain valid ticket or voucher (parked in a station so they are quoting byelaw 14(4). I have proof that I paid for parking but my husband entered the wrong location number. On receipt of the letter I lodged an appeal via email to appeal@paymypcn.net , received confirmation of this via automated response but heard nothing back until receiving a Debt Collection Notice for £170.00 received from ZZPS dated 14/6/19. Immediately contacted them by telephone to query why my appeal had not been answered only to discover that the email address I had used was incorrect and I had missed out that I should have used the appeals@ipaymypcn.net (I had inadvertently missed out the i in front of paymypcn.net.) Of course they now say I have not appealed in time and therefore must pay £170.00 or will be taken to magistrates court for private criminal prosecution. I have written a draft letter and enclosed it to ZZPS which I was hoping somebody would have a look at before I send it. Unfortunatley there seems to be no way I can string things out as I did not lodge an appeal in time. I am worried about costs of a magistrates court but feel so incensed that common sense does not seem to prevail when tickets have been in all good faith purchased.


Dear Sir / Madam

I am writing to dispute the demand for £170.00 for a ‘Debt unpaid’ on several grounds.

1. Payment was made and we have proof via American Express statement that a charge for £5.05 was taken by your client Saba, we were informed that the wrong location address was used, however as payment was taken there was no loss incurred to your client. Furthermore, there is no way of checking if a mistake has been made as the location is not read back when paying for parking by telephone.
2. The PCN letter was received on the 20/05/19 stating that the amount payable was £60.00 which would increase to £100.00 if not paid within 14 days. The next correspondence received was dated 14/6/19 for a demand of £170.00, why has the charge increased from £100.00, nowhere on the PCN was it stated how long we had to pay the £100.00 fine before it was increased I would therefore question the legality of imposing a further £70.00.
3. A reasonable attempt was made to appeal but due to the faint lettering on the reverse of the PCN the (i) was missed out when emailing an appeal and was sent to appeals@paymypcn.net. As we received an immediate automated response it was naturally assumed that the appeal had been sent out correctly.
4. Part of the contract formed under terms and conditions of parking is to pay a certain amount for a specified amount of time which was done, there is no requirement for getting all of the information correct when paying remotely or a penalty for failing to do so.

We have been threatened with a private criminal prosecution in a magistrates court for a parking charge which was paid in full.

[Gary Bloke]

Example 1:
Link to example 1

Example 2:
Link to example 2

Please please please write to the Solicitors Regulation Authority and inform them that QDR Solicitors are deliberately trying to deceive you by sending you letters threatening County Court action for a non existent Parking Charge Notice.

I am reliably informed that the SRA are currently investigating QDR for other examples of this disgraceful behaviour. If you write to SRA it will reinforce the fact that this is happening to multiple people - it is a deliberate and repeated violation.

The address is:
Solicitors Regulation Authority
The Cube
199 Wharfside Street
Birmingham
B1 1RN

Here is the link where you can download the complaint form:
Make a complaint to the SRA

Best of luck - let us know how it goes.

This post has been edited by Gary Bloke: Thu, 1 Aug 2019 - 13:49

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I am definately up for a fight, and will compose my response to QDR and will also write a letter of complaint to the SRA and also to the BPA.

Thanks for all the help and advice, I will keep you all informed of the outcome.