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UK Parking Control
iangill
post Tue, 15 Jan 2019 - 20:05
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Today, a friend of mine received a parking ticket from UK Parking Control.
Here is an account of what happened.


Car park is a small underground space which is not very well lit. Used to belong to a supermarket but now is privately owned. There are bays but at least 8 are sectioned off due to damage and there are some spaces that have been squashed into a corner. Disabled bays used by anyone and it's quite dark to see the markings. As you enter the car park there is enough space for two cars which doesn't obstruct anything. This area is used frequently and there was a taxi driver who said my friend would be fine. My friend checked the walls and there were no clear posters or wording to say DO NOT PARK etc. My friend phoned the number which was clear and paid for three hours. The ticket says that the attendant had reasonable cause to believe my friend had not parked correctly within the markings of a bay or space but there were no markings to park within but no notice to say don't park here either.

Any advice n the matter is greatly appreciated.

This post has been edited by iangill: Tue, 15 Jan 2019 - 22:00
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post Tue, 15 Jan 2019 - 20:05
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ostell
post Wed, 16 Jan 2019 - 14:31
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They can only apply for the registered keepers details on day 28 or after and only issue an enforceable NTK up to day 56. They like to save the £2.50 DVLA fee and use the details you give. This gives them a problem. Delaying to the last possible moment also reduces the time to be able to get a NTK to you. They will reject the appeal, give yoou a POPLA code and then when you appeal to POPLA after 28 days you state there has either been no Notice to Keeper or they have not contacted the DVLA and either way they can not hold the keeper liable and POPLA will uphold the appeal.
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iangill
post Thu, 17 Jan 2019 - 16:37
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Thanks Ostell and Cabbyman. Just a question on the timing of the appeal. Does it have to land at their desk on day 26? So best posting on day 25?

Also Cabbyman has been kind enough to give me an example of the appeal letter I should send, if I compose a letter later could somebody take a loo at it please and advise?

Many Thanks Again
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nosferatu1001
post Thu, 17 Jan 2019 - 16:38
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Hit them at day 26
Surely an online appeal? Far better than the post. They cannot deny it was received.

Just use cabbymans.
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iangill
post Thu, 17 Jan 2019 - 17:22
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QUOTE (nosferatu1001 @ Thu, 17 Jan 2019 - 16:38) *
Hit them at day 26
Surely an online appeal? Far better than the post. They cannot deny it was received.

Just use cabbymans.


Yes. You are correct. Apparently there is an option to appeal online. Thanks
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iangill
post Thu, 17 Jan 2019 - 17:34
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Further to my last comment. I thought I would have a look at their online appeal form for my friend. So I inputted the reference number and registration number and got an error message saying "Invalid Parking Charge Referrence No or Vehicle Registration"
Any thoughts on this?
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nosferatu1001
post Thu, 17 Jan 2019 - 17:34
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Take screenshots and check for any sneaky drop down boxes that revert to stupid defaults of "I am the driver"
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iangill
post Thu, 17 Jan 2019 - 17:39
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ok it turns out that they have got one of the digits wrong on the reg no.on the parking charge notice!

Thoughts on what to do next?

This post has been edited by iangill: Thu, 17 Jan 2019 - 17:40
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nosferatu1001
post Thu, 17 Jan 2019 - 17:44
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That is a complete get out for pofa compliance
The notice to driver MUST have the same info as the notice to keeper
It can't
For a ntk to get to you, they will have to change the VRM.

I'd hold off for now - mind you, you're holding off another 20 days anyway...
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iangill
post Thu, 17 Jan 2019 - 18:27
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ok thanks. Spoke to my friend and he asked if he leaves it till day 26 to appeal then is the potential charge frozen at £60 or the increased amount of £100 for being outside of the 14 days requirement?

Also, if my friend appeals online then he/she will have to input the correct VRM in order for their system to recognise the incident. Wouldn't this be giving them the correct VRM?

This post has been edited by iangill: Thu, 17 Jan 2019 - 18:39
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ostell
post Thu, 17 Jan 2019 - 19:09
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So does he want to pay £60 now or £0 later? That's why the reduction is there: so people panic to get the reduced amount.
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cabbyman
post Thu, 17 Jan 2019 - 19:09
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QUOTE (cabbyman @ Tue, 15 Jan 2019 - 21:15) *
QUOTE (iangill @ Tue, 15 Jan 2019 - 21:08) *
can I just clarify that if we are to appeal within 14 days then the fine stays at £50? if we don't appeal within 14 days then the potential fine is increased to £100


That's the blackmail clause. UKPC rarely get to the point where they manage to collect anything, let alone £50 or £100.


AGAIN........Don't fuss over their threats! The actual payment will be zero!


Still thinking about a day 26 appeal. It may be better to simply await a NtK anyway. It can't get to you AND match the NtD. Either, you won't hear any more about this or you have a sure-fire win with the NtK failing to match NtD.


--------------------
Cabbyman 11 PPCs 0
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iangill
post Thu, 17 Jan 2019 - 19:19
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Thanks ostell & cabbyman.

So, still go ahead with the appeal on day 26?

This post has been edited by iangill: Thu, 17 Jan 2019 - 19:23
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cabbyman
post Thu, 17 Jan 2019 - 19:25
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QUOTE (cabbyman @ Thu, 17 Jan 2019 - 19:09) *
Still thinking about a day 26 appeal. It may be better to simply await a NtK anyway. It can't get to you AND match the NtD. Either, you won't hear any more about this or you have a sure-fire win with the NtK failing to match NtD.



--------------------
Cabbyman 11 PPCs 0
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ostell
post Thu, 17 Jan 2019 - 19:27
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So appeal on the site with the pcn number and vrm that was on the ticket. Any NTK with the incorrect vrm cannot be valid as they haven't contacted the DVLA. With the correct vrm then another fail as NTD and NTK do not agree. They are between a rock and a hard place
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cabbyman
post Thu, 17 Jan 2019 - 19:41
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Ostell, would appealing then give them a name and address?

At the moment, when they go to DVLA, they will quote the wrong VRM and get the wrong RK details. OP may hear nothing at all, ever again.


--------------------
Cabbyman 11 PPCs 0
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Glacier2
post Thu, 17 Jan 2019 - 19:44
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If they get the wrong RK details, some poor bugger will be hounded by them.

They may eventually send you an Out of Time NTK which would be easily defeated at POPLA.

This post has been edited by Glacier2: Thu, 17 Jan 2019 - 19:49
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Ollyfrog
post Thu, 17 Jan 2019 - 21:43
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QUOTE (Glacier2 @ Thu, 17 Jan 2019 - 19:44) *
If they get the wrong RK details, some poor bugger will be hounded by them.


Yes but presumably with at least some photographic evidence that shows they've got the wrong car so should get them off pretty easily (maybe with a quick GDPR compo claim!)

That said.... I might be tempted to get a friend to appeal as registered keeper from their address. Stops PPC from going to DVLA - friend can write at day 56, after they get the appeal rejection and say "what are you talking about, somebody is yanking your chain, I've never owned this car and I don't know whose it is".
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iangill
post Thu, 17 Jan 2019 - 22:00
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QUOTE (cabbyman @ Thu, 17 Jan 2019 - 19:41) *
Ostell, would appealing then give them a name and address?

At the moment, when they go to DVLA, they will quote the wrong VRM and get the wrong RK details. OP may hear nothing at all, ever again.

I agree. But they may well try a variant of the digit they have wrong. I don’t think it would be too difficult to work it out
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Ollyfrog
post Thu, 17 Jan 2019 - 23:05
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I'm assuming they would look back at their pics when the VRM didn't work, or might double check prior to requesting info from DVLA, hence my suggestion to have a pal appeal as keeper of the "wrong" VRM - the one that matches their current info held. That might stop them from looking again at the images and correcting the number.

Please see what the others say. I'm only new here as you can see <<

This post has been edited by Ollyfrog: Thu, 17 Jan 2019 - 23:06
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iangill
post Fri, 18 Jan 2019 - 15:44
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QUOTE (ostell @ Thu, 17 Jan 2019 - 19:27) *
So appeal on the site with the pcn number and vrm that was on the ticket. Any NTK with the incorrect vrm cannot be valid as they haven't contacted the DVLA. With the correct vrm then another fail as NTD and NTK do not agree. They are between a rock and a hard place


So, to finalise, on day 26 appeal online with the incorrect VRM as on the ticket that was issued, using the letter outlined in by Cabbyman. Then wait for the NTK from them presumably with the incorrect VRM on as they cannot obtain the correct VRM from the DVLA as this does not exist?
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