Premier Parking Solutions, Ticket at a hotel in Swindon |
Premier Parking Solutions, Ticket at a hotel in Swindon |
Thu, 16 Aug 2018 - 08:46
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#1
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Member Group: Members Posts: 12 Joined: 21 Oct 2005 Member No.: 4,037 |
Driver parked at a hotel to attend a meeting with the hotel manager. The manager was called away before the meeting and therefore another member of staff was spoken to instead.
As requested the car reg number was given to the hotel to be added to the white list, but the staff at the time didn't know how to access the system. Parking ticket arrives a couple of weeks later addressed to registered keeper. I have spoken to the manager and he asked me to send him a text message of the ticket and he would get it cancelled, however I don't expect PPS to lay down quietly. I havn't contacted PPS and was wondering what else i can do to save them getting any of my money. |
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Thu, 16 Aug 2018 - 08:46
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Thu, 16 Aug 2018 - 09:25
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#2
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Member Group: Members Posts: 28,687 Joined: 27 Nov 2007 Member No.: 15,642 |
The hotel must be able to cancel the charge. As this is a failure in teh PPCs systems at the time, the driver isnt at fault and no charge should have been issued.
You as keepr must chase up the hotel and get confirmation IN WRITING that it is either cancelled or, if the hotel has signed a REALLY stupid contract, they have paid it. Those are teh only two options you need from them. They will of course reject any appeal you send, so wait until the end of the appeal period and, if you havent received anything, then AS KEEPER you tell them to cancel the charge as the hotel has confirmed... |
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Thu, 16 Aug 2018 - 10:08
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#3
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Member Group: Members Posts: 17,088 Joined: 8 Mar 2013 Member No.: 60,457 |
What the date of the alleged breach and the date the letter was received by the keeper? (or even the date the letter was sent)
Where is the second page of that letter? |
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Tue, 21 Aug 2018 - 05:36
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#4
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Member Group: Members Posts: 12 Joined: 21 Oct 2005 Member No.: 4,037 |
My apololgies, second sheet attached.
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