Holiday Inn - False claim of Free Parking advertised on Website |
Holiday Inn - False claim of Free Parking advertised on Website |
Wed, 13 Sep 2017 - 13:13
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#1
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Member Group: Members Posts: 31 Joined: 13 Sep 2017 Member No.: 94,011 |
Wondering if anybody can advise on the the following, don't seem to be able to find any other references to it...
The driver got (what I've now found from this forum to be a pretty common) a £100 fine notice from Parking Eye after visiting the Holiday Inn hotel in Lancaster. The driver met up with another there (who also has a fine) for a drink, as they have done for several years, because it's halfway between where they live, and they were returning a dog from a stay at their house while we were on holiday. Their website clearly states "Ample free car parking onsite", but it turns out this is no longer the case. It is a fully chargeable car park, though I'm not sure if customers are meant to be able to claim back at reception or something. Obviously they didn't spot any signs there are advising of charges, as they weren't looking for them, with it always having been free previously. I've been trying to get in touch with Holiday Inn for clarification, but wanted some advice on the false advertisement of free parking. Would this in itself be grounds for appeal? This post has been edited by A175: Wed, 13 Sep 2017 - 14:08 |
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Wed, 13 Sep 2017 - 16:55
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#2
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Member Group: Members Posts: 6,898 Joined: 15 Dec 2007 From: South of John O'Groats, north of Cape Town. Member No.: 16,066 |
GSV's not good enough, IMHO.
Let's face it, it would be worth the trip to save £200 on two tickets! Or, you could be very cheeky and ask the manager to take some and send them!!!! That would be fun!!! This post has been edited by cabbyman: Wed, 13 Sep 2017 - 16:58 -------------------- Cabbyman 11 PPCs 0
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Wed, 13 Sep 2017 - 17:47
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#3
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Member Group: Members Posts: 31 Joined: 13 Sep 2017 Member No.: 94,011 |
GSV's not good enough, IMHO. Let's face it, it would be worth the trip to save £200 on two tickets! Or, you could be very cheeky and ask the manager to take some and send them!!!! That would be fun!!! Now that would be fun... I've not yet broached the subject of the fine the driver's father also got with him yet... Thought it best to get one done and dusted at a time... Annoyingly I drove past Lancaster on Saturday before I knew about the fine. No plans to head there in the next few days though. MSE newbies thread has example POPLA appeals. Dont blindly copy and paste, understand WHAT youre copying and why. Cheers, will do! |
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Thu, 14 Sep 2017 - 14:11
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#4
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Member Group: Members Posts: 1,013 Joined: 17 Oct 2012 Member No.: 57,735 |
GSV's not good enough, IMHO. Let's face it, it would be worth the trip to save £200 on two tickets! Or, you could be very cheeky and ask the manager to take some and send them!!!! That would be fun!!! Now that would be fun... I've not yet broached the subject of the fine the driver's father also got with him yet... Thought it best to get one done and dusted at a time... Annoyingly I drove past Lancaster on Saturday before I knew about the fine. No plans to head there in the next few days though. MSE newbies thread has example POPLA appeals. Dont blindly copy and paste, understand WHAT youre copying and why. Cheers, will do! Get onto it, the longer it's left without intervention the less likely they are to assist. |
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Thu, 14 Sep 2017 - 14:15
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#5
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Member Group: Members Posts: 31 Joined: 13 Sep 2017 Member No.: 94,011 |
Get onto it, the longer it's left without intervention the less likely they are to assist. Already done - the manager has also instructed PE to cancel that one. Just chased up with him and apparently PE will confirm the cancellation by letter... makes me a bit nervous about how long I may be waiting to hear from them, can't see them being in any hurry. |
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Thu, 14 Sep 2017 - 18:04
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#6
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Member Group: Members Posts: 3,124 Joined: 8 Feb 2013 Member No.: 59,842 |
Get onto it, the longer it's left without intervention the less likely they are to assist. Already done - the manager has also instructed PE to cancel that one. Just chased up with him and apparently PE will confirm the cancellation by letter... makes me a bit nervous about how long I may be waiting to hear from them, can't see them being in any hurry. Despite their many other faults, PE are normally efficient at confirming cancellations in writing (many other PPCs don't bother, leaving motorists in limbo). Expect a letter in 7-10 days. Well done on your persistence in getting the cancellation (and that for your friend). |
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