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UKPC Parking Charge, What can I do next?
silverslick
post Sat, 13 Jan 2018 - 14:33
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On 18th October I parked my car at Didcot Railway Station. I paid my parking fee using Ringo where I entered my registration verbally using my telephone.
On my return to the car 2 days later I had received a Parking Charge Notice. It appears that when I entered my registration number the Voice
Recognition System mistook the letter 'M' for the letter 'N' despite my having entered it correctly. I appealed the charge which was refused. I then appealed to POPLA
explaining what had happened and they have declined the appeal. It makes no sense that I entered the VRN correctly and their system misheard it.
What can I do now?
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post Sat, 13 Jan 2018 - 14:33
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ostell
post Sat, 13 Jan 2018 - 15:56
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Wait and see what happens, though it is a shame that you appealed straight away. You have a very good case in that their equipment misunderstood your voice. I think if it got to court then you would have a very good chance.
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Dave65
post Sat, 13 Jan 2018 - 17:11
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Did you give the ID who the driver was in your appeal?
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nosferatu1001
post Sun, 14 Jan 2018 - 11:07
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You sit and wait. Ignore debt collectors - file what they send but DO NOT talk to them or the PPC. We mean IGNORE them. We don’t care about anything they send.

Wait for claim form OR a letter before claim. If you get either immediately come back here

Did you state in popla that the Ringo system was faulty? It would be good to seee your exact appeal.
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silverslick
post Sun, 14 Jan 2018 - 13:47
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I have said that I am the driver/owner of the car as I had to give my name on the appeal process.
I'm reluctant to go to court because of the costs involved and the repercussions it may cause. Is there anything else I can do?
I stated in both appeal letters that the Ringo system was faulty and that it had misinterpreted the letter M for the letter N?
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ostell
post Sun, 14 Jan 2018 - 13:55
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A court would probably agree with you.

Court would be small claims court where costs are limited. It would be the amount of the claim + £50 solicitors and £25 court fees.

Court will be a court that you select, There is only a CCJ registered against you IF it gets to court and IF You lose and IF you don't pay within a month.


But were you the driver or the keeper in the appeal?

This post has been edited by ostell: Sun, 14 Jan 2018 - 13:58
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silverslick
post Sun, 14 Jan 2018 - 18:26
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Thank you for the advice.
Yes, I am the driver and the owner of the car
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cp8759
post Mon, 15 Jan 2018 - 00:37
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QUOTE (ostell @ Sun, 14 Jan 2018 - 13:55) *
Court would be small claims court where costs are limited. It would be the amount of the claim + £50 solicitors and £25 court fees.

I don't believe you can claim solicitors costs in the small claims track.


--------------------
I am not on the "motorists's side", nor am I on the "police/CPS/council's" side, I am simply in favour of the rule of law.
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ostell
post Mon, 15 Jan 2018 - 08:27
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You can claim upto £50 for solicitors costs in raising the claim. Most claim the max.

Normal recommendation is to wait for the NTK and then play it out for 6 months as they can't go after the keeper. As they seem to know the driver I don't know what to recommend. I would say wait and see what happens and take your chance in court.
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nosferatu1001
post Mon, 15 Jan 2018 - 08:55
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QUOTE (cp8759 @ Mon, 15 Jan 2018 - 01:37) *
QUOTE (ostell @ Sun, 14 Jan 2018 - 13:55) *
Court would be small claims court where costs are limited. It would be the amount of the claim + £50 solicitors and £25 court fees.

I don't believe you can claim solicitors costs in the small claims track.

£50 to file the claim is allowed, however this has to be actula time spent and if its the usual crap PoC from Gladstones, you CAN challenge this quite effectively.
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