Smart Parking PCN ref ANPR overstay Options

[Dog Spot]

Good Evening,
I have received a PCN from Smart Parking for overstaying 2 hour maximum stay in an ANPR controlled car park and would really appreciate an experts assistance.
I am the registered keeper of the vehicle but I was not driving the vehicle at the time, I was passenger.
The overstay was by nearly 14 minutes taken up by driving around car park looking for a suitable parking space and time exiting car park.
Since receiving the PCN I have returned to the car park and found that the ANPR cameras are sited at the entrance and exit to the car park and they do not record the time parked only the time actually spent in the car park.
I would be very grateful if anyone can give me some advice wether to appeal and risk higher fee of £100 or to cut my losses and pay the reduced sum of £60.
Many Thanks in Advance.

This post has been edited by Dog Spot: Wed, 10 Oct 2018 - 19:44

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[ostell]

You send that appeal I suggested, including the modification.

They may accept the appeal or reject and give you a POPLA code. When you appeal to POPLA you will be successful

[Dog Spot]

That's absolutely fantastic, I cant thank you all enough.

[Dog Spot]

Appeal sent, fingers crossed. Thank you all once again for your valuable information and advice.

[Dog Spot]

Good Evening all,
Just a quick note to inform everyone and to thank both ostell and ManxRed. I did exactly as you suggested and, I appealed the PCN using your template and low and behold I have received an email from Smart Parking cancelling the charge. You are both legends and I urge other people to take your advice as you really do know what you are talking about. Thank you both very much I really appreciate your help with this matter.