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PCN - Bank Park Management, Threads merged
Heyhowareu
post Mon, 24 Jun 2019 - 18:55
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Hi,

I have been charged for parking by 'Bank Park Management'

The reason for the parking charge is because I parked within a car park off a road due to a punctured tyre on my car and I was picked up by the ANPR camera. I parked in the car park as the road it leads from is quite narrow and I did not want to park in an unsafe position.

When i received a fine from the company, I called them up and advised what happened. I was then told my charge would be cancelled and I did not have to do anything.

A few weeks later i received a letter from a debt company stating there was an oustanding parking fine in february which led me to assume it was relating to this. I tried to discuss this with the debt company and advise that this was closed down to which they advised they had no instruction from their client to close this.

After they stated that I then asked if they could provide me with details of the client as I threw all letters away (since i assumed it had been cancelled as advised) and was not aware who i should be contacting - They advised 'We are unable to disclose our clients contact details' - I then advised them if they could relay my message to the original client so that we could attempt to solve this together but again they did not help me and instantly replied saying 'the account will be left to progress if payment is not made. - I have a screenshot to evidence this.

A few weeks after this, I got a letter from some solicitors - I contacted them straight away and advised them of the situation - They were helpful, they put hold on their system and advised me that the charge is from Bank Park Management LTD and helped me with a contact number.

Since I was provided with a contact number, I was finally able to discuss with a lady back in May regarding the issue that I have faced with this PCN. She advised me to send an email stating the situation and it would be reviewed and they would contact me.

Sadly, a month later I have now received a letter from another Debt Company stating this is outstanding.

I have tried to speak to the parking company, they are refusing to speak to me and have told me that this is with the debt company and no longer their concern (the debt company told me that I would need to speak to the parking company...).. I am unable to appeal via IAS because 'I did not follow the standard appeal process' and they are refusing to assist me in trying to resolve this.

Please help? - What can i do..

This has now gone to £160+ which I feel is very unfair to pay...

Current chain:

Bank Park Management -> ZZPS -> QDR Solicitors -> Bank Park (Where they ignored my email) -> DCBL
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post Mon, 24 Jun 2019 - 18:55
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Redivi
post Mon, 24 Jun 2019 - 19:11
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This needs moving to the private parking tickets forum

Use the Report button

Never telephone a parking company or debt collector
Never reply to a debt collector
Never have anything to do with the IAS - it has two purposes
1 A fig-leaf required by the DVLA to show that Bank's trade association has an "independent" appeal system
2 To give parking companies an "independent" decision to wave in court - the IAS guarantees to reject at least 85% of appeals

Your best strategy by far is to ignore DCBL
As long as they have the account, Bank won't issue any claim
If you dispute the debt, DCBL will pass the account back

Only reply to an actual Letter Before Claim
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Heyhowareu
post Mon, 24 Jun 2019 - 19:55
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Yes, sorry i posted on the wrong forum kn accident - thought i clicked the other.


If i ignore dcbl, wont tbe debt just keep increasing?
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Redivi
post Mon, 24 Jun 2019 - 21:28
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No because DCBL works on about 15% commission

This isn't worth the effort so it adds random amounts in the hope that victims pay the extra

In the event of claim, Bank would have to prove that they paid DBCL £60 which of course they can't

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Heyhowareu
post Tue, 25 Jun 2019 - 06:45
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So my best option is to ignore for now?

What is my defense if it escalates further because i ignored them?
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nosferatu1001
post Wed, 26 Jun 2019 - 08:18
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Yes

Defence

The same defence you would have had before that. You dont care one jot while it is with debt colectors. At all. They are POWERLESS.
Come back if you get a Letter Before Claim. In the meantime, YOUR job is to read other threads and work out YOUR defence.
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Heyhowareu
post Thu, 27 Jun 2019 - 16:33
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QUOTE (nosferatu1001 @ Wed, 26 Jun 2019 - 09:18) *
Yes

Defence

The same defence you would have had before that. You dont care one jot while it is with debt colectors. At all. They are POWERLESS.
Come back if you get a Letter Before Claim. In the meantime, YOUR job is to read other threads and work out YOUR defence.


Well i've came here to ask for advice because not all the other threads will apply me and my circumstances..
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Heyhowareu
post Sat, 13 Jul 2019 - 14:38
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Hi,

I posted before regarding an issue with a ticket - my previous post is below in smaller text.

I have just received a letter from DCBL stating legal recovery action - It says they have recommended the client to presure legal action.

What should i do? - I've had a look at other cases but mine is a strange one and i am still unsure.


I have been charged for parking by 'Bank Park Management'

The reason for the parking charge is because I parked within a car park off a road due to a punctured tyre on my car and I was picked up by the ANPR camera. I parked in the car park as the road it leads from is quite narrow and I did not want to park in an unsafe position.

When i received a fine from the company, I called them up and advised what happened. I was then told my charge would be cancelled and I did not have to do anything.

A few weeks later i received a letter from a debt company stating there was an oustanding parking fine in february which led me to assume it was relating to this. I tried to discuss this with the debt company and advise that this was closed down to which they advised they had no instruction from their client to close this.

After they stated that I then asked if they could provide me with details of the client as I threw all letters away (since i assumed it had been cancelled as advised) and was not aware who i should be contacting - They advised 'We are unable to disclose our clients contact details' - I then advised them if they could relay my message to the original client so that we could attempt to solve this together but again they did not help me and instantly replied saying 'the account will be left to progress if payment is not made. - I have a screenshot to evidence this.

A few weeks after this, I got a letter from some solicitors - I contacted them straight away and advised them of the situation - They were helpful, they put hold on their system and advised me that the charge is from Bank Park Management LTD and helped me with a contact number.

Since I was provided with a contact number, I was finally able to discuss with a lady back in May regarding the issue that I have faced with this PCN. She advised me to send an email stating the situation and it would be reviewed and they would contact me.

Sadly, a month later I have now received a letter from another Debt Company stating this is outstanding.

I have tried to speak to the parking company, they are refusing to speak to me and have told me that this is with the debt company and no longer their concern (the debt company told me that I would need to speak to the parking company...).. I am unable to appeal via IAS because 'I did not follow the standard appeal process' and they are refusing to assist me in trying to resolve this.
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ostell
post Sat, 13 Jul 2019 - 14:49
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They have recommended... so what

Just as well you didn't appeal to the IAS, you would have lost.

If they recommend legal action then DCBL will not get their commission, not a good business plan

As with all debt collectors ignore, unless you get a letter before claim or an actual claim.

You should have kept this with your original thread. Ask the mods to merge

This post has been edited by ostell: Sat, 13 Jul 2019 - 14:50
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nosferatu1001
post Mon, 15 Jul 2019 - 08:02
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Yawn. Ignore debt collectors. That advice is on EVERY thread.
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