PCN 12S residents' parking permit not visible Options

[karrie12]

Hi guys

I've received a PCN from the council pics below in thread.

I was unable to renew my permit as this can only be done online, but the payment page was not loading when I tried to renew (5 times!). I called the council and they eventually took payment for my new permit over the phone, and whilst the physical permit was in the post, they issued me with a temporary cover notice, which I'd put on my dashboard.

I had received my paper permit, but had not had a chance to put it in my car and my temporary cover notice was still valid for a further week so I wanted to wait for the weekend to switch them out. After a weekend trip, I'd put the cover notice in my glovebox and forgot to put my physical permit on display. The next day (Monday morning) I had a PCN

How can I contest?


https://imagizer.imageshack.com/img922/8827/POOUJ0.jpg

This post has been edited by karrie12: Tue, 18 Feb 2020 - 15:21

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[Neil B]

I'm still confused about this >

my temporary cover notice was still valid for a further week so I wanted to wait for the weekend to switch them out.

I know Stamf has answered me but that isn't what you said above.

Straight question, straight answer; was it on display or not?

[karrie12]

Guys - I'm feeling rather attacked on here and I feel upset. Please can you be more gentle?

HCandersen - Yes, I didn't put my permit out on ONE day out of the 7 years I've had one. I made a mistake. I own it. I don't find your comment helpful.

In regards to info on the PCN - I've removed the details as that is what's instructed in the forum FAQs. If this has changed, the forum FAQs ought to be amended otherwise how am I to know if you guys aren't secretly the council, as the FAQs document warns about?

[PASTMYBEST]

Guys - I'm feeling rather attacked on here and I feel upset. Please can you be more gentle?

HCandersen - Yes, I didn't put my permit out on ONE day out of the 7 years I've had one. I made a mistake. I own it. I don't find your comment helpful.

In regards to info on the PCN - I've removed the details as that is what's instructed in the forum FAQs. If this has changed, the forum FAQs ought to be amended otherwise how am I to know if you guys aren't secretly the council, as the FAQs document warns about?

We only ask for information because we feel it is needed to help, we drag out the weaknesses in you case that if not dealt with are likely to cause you to lose any challenge. The best thing you can do is help us to help you by answering all questions even if you think it shows you in a bad light

We care nothing about you making a mistake. If motorists or councils did not do so we would not be here

[karrie12]

Guys - I'm feeling rather attacked on here and I feel upset. Please can you be more gentle?

HCandersen - Yes, I didn't put my permit out on ONE day out of the 7 years I've had one. I made a mistake. I own it. I don't find your comment helpful.

In regards to info on the PCN - I've removed the details as that is what's instructed in the forum FAQs. If this has changed, the forum FAQs ought to be amended otherwise how am I to know if you guys aren't secretly the council, as the FAQs document warns about?

We only ask for information because we feel it is needed to help, we drag out the weaknesses in you case that if not dealt with are likely to cause you to lose any challenge. The best thing you can do is help us to help you by answering all questions even if you think it shows you in a bad light

We care nothing about you making a mistake. If motorists or councils did not do so we would not be here

OK, that makes sense, thanks PastMyBest.

I'll post the PCN with details, but will take car reg off if that s OK?

[PASTMYBEST]

Guys - I'm feeling rather attacked on here and I feel upset. Please can you be more gentle?

HCandersen - Yes, I didn't put my permit out on ONE day out of the 7 years I've had one. I made a mistake. I own it. I don't find your comment helpful.

In regards to info on the PCN - I've removed the details as that is what's instructed in the forum FAQs. If this has changed, the forum FAQs ought to be amended otherwise how am I to know if you guys aren't secretly the council, as the FAQs document warns about?

We only ask for information because we feel it is needed to help, we drag out the weaknesses in you case that if not dealt with are likely to cause you to lose any challenge. The best thing you can do is help us to help you by answering all questions even if you think it shows you in a bad light

We care nothing about you making a mistake. If motorists or councils did not do so we would not be here

OK, that makes sense, thanks PastMyBest.

I'll post the PCN with details, but will take car reg off if that s OK?

Yep we would never ask for personal detail though think about it 100's see your reg every day

[karrie12]

Front of PCN

This post has been edited by karrie12: Tue, 18 Feb 2020 - 15:18

Attached thumbnail(s)

 

[karrie12]

Back of PCN

This post has been edited by karrie12: Tue, 18 Feb 2020 - 15:24

Attached thumbnail(s)

 

[karrie12]

I'm still confused about this >

my temporary cover notice was still valid for a further week so I wanted to wait for the weekend to switch them out.

I know Stamf has answered me but that isn't what you said above.

Straight question, straight answer; was it on display or not?

Not on display on day of pcn

[hcandersen]

OP, you started off with a long story whose details were not relevant. Fair enough, your first time here.

But despite asking for key info you still did not provide.

With respect, we cannot explain the purpose behind all questions we ask because the regs are complex and this would not add to your understanding. You provide facts, not arguments.

We now know:
You were parked in a parking place which came into effect at 0800.
PCN served 8.17.

This is all you need to know.

You were in the process of changing the permit to your permanent one, replacing the temporary one which you had used for ** while you obtained a new permit. The CEO beat you to it.. it happens...here's my permit which was valid..I'm sorry for the inconvenience.

Simple, straightforward because it's developed from the bald and relevant facts and not encumbered by a backstory...!

Sorry if the approach sound harsh but time is not your friend here, in fact you've missed the discount, it expired on 9th and the 28-day period expires this week. (we know this because you've posted the PCN).

Sometimes we don't have time for too many niceties when OPs are within distance of missing 28-day periods.

Yes, the FAQs should be amended, but this is not within my gift.

Supplementary:
Are you the registered keeper?
Are your DVLA details up to date?
Can we see the council's photos pl.

[Neil B]

Can we see the council's photos pl.

Have been shown.

[stamfordman]

Making a bit of a meal of this aren't we.

It's simple polite ask for discretion owing to an oversight in not putting up the valid permanent permit for Monday morning.

A bit on the backstory of getting the permit should help.

This post has been edited by stamfordman: Tue, 18 Feb 2020 - 16:03

[karrie12]

OP, you started off with a long story whose details were not relevant. Fair enough, your first time here.

But despite asking for key info you still did not provide.

With respect, we cannot explain the purpose behind all questions we ask because the regs are complex and this would not add to your understanding. You provide facts, not arguments.

We now know:
You were parked in a parking place which came into effect at 0800.
PCN served 8.17.

This is all you need to know.

You were in the process of changing the permit to your permanent one, replacing the temporary one which you had used for ** while you obtained a new permit. The CEO beat you to it.. it happens...here's my permit which was valid..I'm sorry for the inconvenience.

Simple, straightforward because it's developed from the bald and relevant facts and not encumbered by a backstory...!

Sorry if the approach sound harsh but time is not your friend here, in fact you've missed the discount, it expired on 9th and the 28-day period expires this week. (we know this because you've posted the PCN).

Sometimes we don't have time for too many niceties when OPs are within distance of missing 28-day periods.

Yes, the FAQs should be amended, but this is not within my gift.

Supplementary:
Are you the registered keeper?
Are your DVLA details up to date?
Can we see the council's photos pl.

Yes to first two questions. Council pics posted in post #8

[hcandersen]

Which is what can be developed from the bald facts, now that we have them.

The OP was fine until 0810 because of the grace period, therefore all of this relates to 7 minutes. Nowt yo do with abortive efforts to do A,B and C spread over X weeks.

Simples, eventually,

[karrie12]

Which is what can be developed from the bald facts, now that we have them.

The OP was fine until 0810 because of the grace period, therefore all of this relates to 7 minutes. Nowt yo do with abortive efforts to do A,B and C spread over X weeks.

Simples, eventually,

Thanks. I thought I had posted the most relevant info in my first post and actually took a long time to think what info to include/not include Anyway, now I know what sort of info you guys find useful. Hopefully no more PCNs for me!

This post has been edited by karrie12: Tue, 18 Feb 2020 - 16:57

[cp8759]

karrie12 I've just looked at this thread and it's not clear what you're planning on doing for this one?

The code 12 wording is arguably flawed.

[hcandersen]

No time to go into this old chestnut.

28-day period ends on 23rd.

Today is 20th.

Submit reps NOW.

Simple and as I drafted I would suggest.

Just flesh out what you need, but pl not the backstory, IMO it is not relevant: your starting point is that you had a permanent permit valid from ** to replace the temporary one which expired on ***. You took the old one down when you returned on *** and planned to put the new one (which was still indoors) in place for the start of play on, but missed it by a few minutes. Sorry.