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PCN - Exceeded Permitted Time - Wickes - Straight to debt recovery letter!, No PCN recieved, straight to Debt Recovery Plus Ltd
qwerty1
post Thu, 19 Jul 2018 - 23:24
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Hi,

I have been issued the letter below from a 'debt recovery agency' regarding overstaying info a car park I have used on several occasion in the past. It has ANPR cameras logging cars in/out. I have not received a PCN or any other letters, but I did move house a few months ago. So I actually have no idea who my PCN should be from! I can only assume the actual PCN and other letters from the private parking company have gone to my old address but I haven't got any forwarding or access to those letters (if they exist!). This debt recovery letter is the first piece of information I have on this, as stated they utilised a 'tracing service' to find my current address. I presume this is not the DVLA, although my DVLA details are now up to date.

What would be the next steps? In the letter it states I should explain why the information in the PCN is incorrect, but I'm wondering was it the PPC's responsibility to get into contact with me sooner? It's not even stated in this 'debt' letter. Is that something I can use to fight against this? If that does or doesn't help my case, any advice on the next steps for this? I've read a lot about ignoring DRP/Debt Recovery Plus, but obviously there's a PPC behind this who feel I owe them a 'charge', so should I respond?

Due to the house move, it really feels like I'm lacking information/proof regarding my 'reason for issue', There's no photographic proof or actual PCN. I am also concerned that now it's gone to the 'debt recovery' company, the 'charge' will increase considerably in the next few weeks as they progress this issue as quite a bit of time has already elapsed apparently.

Thanks in advanced!

*** See image in my 2nd post ***

This post has been edited by qwerty1: Fri, 20 Jul 2018 - 07:14
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post Thu, 19 Jul 2018 - 23:24
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Redivi
post Fri, 20 Jul 2018 - 05:33
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The Wickes site is almost certainly managed by G24 Ltd

It's a very tame company and the chances of a claim are nearly non-existent

I think, in this case, instead of ignoring DRP, it would be better to send :

Dear Sir

Ref ****

I have received your letter dated ****

As you aware, I do not live at the address originally provided by the parking company

I have never received any correspondence and, as you have failed to identify the company or the date of the alleged parking event, I have no idea what this concerns
Any payment to your company is therefore out of the question

In the event of legal action by your client, I will rely on this letter to hold it liable for the full costs of setting aside any default judgment if it issues a claim to the wrong address

Regarding any further correspondence from your company, its content will be noted but I do not guarantee a reply

Yours Faithfully
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qwerty1
post Fri, 20 Jul 2018 - 07:12
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Thank you for such a quick reply. I'm doing this on behalf of a family member, and unfortunately didn't realise the letter did contain a few more details such as reg plate, PPC (G24!), etc (top right of image).

I will edit the first post to represent this. Do you think the same statement still stands, as I have been given no PCN or proof from G24.

I have read so much about ignoring DRP, and only responding to the parking company, but they haven't actually got in contact with me, so still a bi unsure.

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Redivi
post Fri, 20 Jul 2018 - 07:30
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In that case a slight edit :

Dear Sir

Ref ****

I have received your letter dated ****

As you aware, I do not live at the address originally provided by the parking company

I have never received any correspondence from G24 Ltd and have no idea what this concerns
Any payment to your company is therefore out of the question

In the event of legal action by your client, I will rely on this letter to hold it liable for the full costs of setting aside any default judgment if it issues a claim to the wrong address

Regarding any further correspondence from your company, its content will be noted but I do not guarantee a reply

Yours Faithfully


You can expect some waffle that it's your responsibility to keep the DVLA details up to date and there's a £1000 fine if you don't
May even be some nonsense that DRP has inspected the PCN and the amount is definitely owed

Doesn't matter
After sending the letter you can switch to ignore mode

There seems to be a new development in the DRP operation
Don't recall them using a tracing company so early in the process

Have you updated your V5 ?
If you haven't, do it now
The consequences would have been a lot more serious if this had involved a council penalty notice or a police S172 request

This post has been edited by Redivi: Fri, 20 Jul 2018 - 07:31
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