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PCN Code 21u - Parking in a suspended bay - CAMDEN
EVdriver
post Thu, 10 Oct 2019 - 23:13
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Hi all, totally new here and posting my first message. If any mistakes please accept my apologies.

I would like to ask you for your assitance. On Sunday September 22 2019 at around 4 pm I parked my car allegedly in a suspend a pay and display bay to collect my daughter from her friend's flat for approximately 15 to 20 minutes. At the time I parked my car the yellow triangler board was showing absolutely no date/s or time about the parking bay that has been suspended or going to be suspended towards the road, also the fact that the bay was full of other parked cars, to me was indicative enough that either the suspension has been lifted or yet to be applied on the bay
However, Camden has uploaded some pics showing full details of the suspension.

Any assistance anyone can provide would be greatly appreciated.

Thank you.

This post has been edited by EVdriver: Thu, 10 Oct 2019 - 23:36
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post Thu, 10 Oct 2019 - 23:13
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EVdriver
post Sat, 9 Nov 2019 - 23:02
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ah, i must be missing something, i thought hcandersen only asked for a simple timeline.....no?

Here you go.

https://ibb.co/SySfZLX
https://ibb.co/vjJ9YNx


https://ibb.co/KwxHcsy
https://ibb.co/2qqWcMX



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cp8759
post Sun, 10 Nov 2019 - 15:46
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Well as things stand you might as well wait for the NtO, there's no point in paying now.


--------------------
I am not on the "motorists's side", nor am I on the "police/CPS/council's" side, I am simply in favour of the rule of law.
No, I am not a lawyer.
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hcandersen
post Sun, 10 Nov 2019 - 16:23
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Thanks.

So, you received their first response which extended the discount.

According to their second response you wrote to them again 'I understand you wish to contest the PCN further..'.

Why? What did you write?

This is not a ping-pong correspondence process with on the one hand the authority being time barred from pursuing the matter after 6 months and on the other people continuing to prolong the process ad infinitum without submitting fresh arguments/evidence.

Anyway, you wrote again, they declined and the extended discount period had lapsed.

Unless you have hard evidence of them agreeing to hold the discount pending a response to your second letter - which we'll see - then as per cp you can do no more than wait for the NTO.
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EVdriver
post Mon, 11 Nov 2019 - 23:09
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Well, since my 2nd letter sent on 20th October (within the discount period) explaining the inciden with some additional info relevant for my appeal, I have been regularly calling Camden for an update within my discount period but unfortunately I have been repetitively advised on the phone that my appeal was put on hold again so until I get a response from Parking Operations the charge will remain at £65, however I will get 14 days to decide how I wish to proceed with my pcn after a response.

My last call was on 7th November speaking to a customer service officer who had advised the same that the charge is still £65 which will not go up until I get a response and I’ll have further 14 days to pay the charge.

On 8th November 2019 I have received a response from Parking Operations which states that the charge now stands at £130.00.
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hcandersen
post Tue, 12 Nov 2019 - 08:24
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The responses to which you refer are standard for a 'Customer Services Officer' responding to someone who conveys the impression that they have challenged a PCN but were waiting for a response. In addition, why would you want to continue 'regularly phoning' the council? For what purpose? You don't get answers over the phone and as you did this regularly, starting presumably only a few days after sending your second, extra-procedural, correspondence you hadn't even given them any time to consider what you wrote.

Anyway, you are where you are. The discount for the moment has gone. Wait for the NTO.

You are the registered keeper with up-to-date DVLA details?

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