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PCN using Ringo app
Sjh2018
post Thu, 6 Dec 2018 - 15:32
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Hi guys,

I got a PCN from Glasgow city council whilst using the Ringo app that lets you pay for parking on your phone through a pre registered bank payment card.

Problem is, i have 2 vehicles registered with the Ringo app and i must have accidentally clicked on the wrong one.

I appealed to the council highlighting this but they are not interested so not only are they insisting i pay the PCN but there is no mention of the £4.20 that i paid to park in the actual space , albeit it was accidentally for another vehicle.

Anybody had a similar case to this ?

Any success or advise on whether to take it further ?

Thanks.
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post Thu, 6 Dec 2018 - 15:32
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stamfordman
post Thu, 6 Dec 2018 - 15:50
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It's a very common error and some councils will cancel for a first cock up but others just won't.

you can post the PCN and rejection and we can check for errors.
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Sjh2018
post Mon, 17 Dec 2018 - 21:49
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Hi guys,

As requested, here is the ticket and failed appeal letter from Glasgow City Council.

Any ideas where to go next ? It is all present and correct ?





Direct link to letter if too small --- http://i68.tinypic.com/o5rupg.jpg

This post has been edited by Sjh2018: Mon, 17 Dec 2018 - 21:51
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stamfordman
post Mon, 17 Dec 2018 - 22:03
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Can't read letter.

https://imgbb.com is a better site.
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Sjh2018
post Tue, 18 Dec 2018 - 07:15
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Can you read it now ?

https://ibb.co/Hrg1thy
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stamfordman
post Tue, 18 Dec 2018 - 08:40
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Well they have fettered discretion in 'finding no grounds' to cancel - the grounds include discretion for an honest error.

They are also hiding behind Ringgo, which is irrelevant as you are not disputing an error on your part.

Finding Glasgow's enforcement policy could help take this further, but at present you are faced with punting £30 to see if you can change their mind on discretion, which is not hopeful.
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Mad Mick V
post Tue, 18 Dec 2018 - 08:52
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There is a will/may glitch in the letter which might be exploitable but some Scottish adjudicators have been known to ignore this ground.

Mick
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cp8759
post Tue, 18 Dec 2018 - 10:48
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Given Glasgow is likely to re-offer the discount at the formal stage, it may be worth waiting for the NtO and asking for discretion again. If they make a further will/may error, you can then decide whether to pay the discount or take a punt at the tribunal.


--------------------
If you would like assistance with a penalty charge notice, please post a thread on https://www.ftla.uk/index.php
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Sjh2018
post Tue, 18 Dec 2018 - 10:54
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Cheers all for your replies, very much appreciated.

In a word, if you where me ,should i pay £30 or hang fire ?
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stamfordman
post Tue, 18 Dec 2018 - 11:01
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I would be cross enough to have another go at them - but it's not my £30.
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cp8759
post Tue, 18 Dec 2018 - 11:39
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QUOTE (Sjh2018 @ Tue, 18 Dec 2018 - 10:54) *
Cheers all for your replies, very much appreciated.

In a word, if you where me ,should i pay £30 or hang fire ?

As I said, if you try again and they reject again, they usually re-offer the discount anyway so it would still only cost £30 if you continue.


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If you would like assistance with a penalty charge notice, please post a thread on https://www.ftla.uk/index.php
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