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Premier Park PCN
JTadi1234
post Wed, 20 Feb 2019 - 23:31
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Hi All

The Driver is a Driving Instructor, on the 18th December the driver parked in the carpark of some student accommodation to collect a new pupil they were meeting for their first lesson. They parked up, left the car to go and knock on their door, and returned to the car 5-10 minutes later (it was a big building- took them a while negotiating the lifts, stairs and finding the flat).

They then received a PCN from Premier Park (being the registered keeper of the vehicle), along with a nice photo of my car (Photo from a Hand-held camera, not ANPR system) 1-2 weeks later, of which they ignored (bad move, maybe?)

I then received another notice today, "Final Reminder". Lots of Red, bold writing and threats of court action and CCJ's in a bid to try and scare them. It says this is the second reminder they've sent, however they have not received anything else but the initial PCN.

They're asking for £115 (it was initially £60 so it's almost doubled apparently) which they are absolutely unprepared to pay, and they've said they'll gladly go to court if it comes to it. The driver is a a self employed individual and was collecting a customer at an address they had been given, just trying to go about their business. There was no alternative parking around. It seemed a perfectly normal thing to do, to park in the car park at the accommodation of which the customer lives.

The "Issue date and time" is completely wrong. They've put it as 22:20 on 19th December 2018. In actual fact it was the 18th December at approximately 8:30, roughly. In the photo of the car it is broad daylight which immediately proves they've got the time wrong. Is this a significant error?

I've also logged into their online system and found that they took 21 photos of the car, including Inside it? Is that normal practice, to take photos of the interior? The number of photos they've taken they could almost use them to put up a listing and sell the car on Autotrader. rolleyes.gif

Any advice would be much appreciated. They have not made any contact up to now so I'm looking for the best route to go, and if it involves sending a letter, some kind of template would be much appreciated .

I have attached a scan of this reminder letter I have. Unfortunately I cannot for the life of me find the initial letter.

Many Thanks
Josh





Attachment uploaded

This post has been edited by JTadi1234: Thu, 21 Feb 2019 - 18:22
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post Wed, 20 Feb 2019 - 23:31
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ostell
post Thu, 21 Feb 2019 - 07:16
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Copy of first notice please and the signs would help.

And edit so that the identity of the driver cannot be inferred. Use "the driver....."etc

This post has been edited by ostell: Thu, 21 Feb 2019 - 07:17
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JTadi1234
post Thu, 21 Feb 2019 - 08:24
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QUOTE (ostell @ Thu, 21 Feb 2019 - 07:16) *
Copy of first notice please and the signs would help.

And edit so that the identity of the driver cannot be inferred. Use "the driver....."etc


Hi there,

Thanks for the reply. Original post modified. I cannot for the life of me find the first letter, in the process of having an extension built and the house is upside down; because the intention was to ignore it entirely initially I didn't make much effort to keep it safe.

Can I do anything without having it?

Josh

Here is the carpark on Google maps:
https://www.google.co.uk/maps/@50.7232047,-...6384!8i8192

I am trying to attach a photo of the signage but the forum says I don't have enough upload space.

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ostell
post Thu, 21 Feb 2019 - 09:54
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You need to upload it to a free picture hosting site (imgur perhaps) and then link to it from here. Thos 2 signs side by side look as though it could be interesting.
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cabbyman
post Thu, 21 Feb 2019 - 14:05
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EDIT the letter in your first post, NOW! You have left identifying detail, inc the PCN number.

For other attachments use imgur or TinyPic and post the [img] tags to this thread.


--------------------
Cabbyman 11 PPCs 0
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JTadi1234
post Thu, 21 Feb 2019 - 16:16
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Ok, here are the links to a few photos of the signage.

I have for now removed the photo of that letter . Oops, I thought I got rid of all the important info ohmy.gif

https://imgur.com/eJQv84T
https://imgur.com/WtkHNbc


Also does anyone know if the date and time being incorrect on that letter they sent me is any relevance?

This post has been edited by JTadi1234: Thu, 21 Feb 2019 - 16:18
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ostell
post Thu, 21 Feb 2019 - 17:56
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Yes, if the time is incorrect then you can prove that you and your car were elsewhere at the time and so it could not have been you or your car.

I noticed there were 2 signs on the fence. Could we have the other one? In a consumer situation if there is a conflict in the signage you are entiteld to use the sign most advantageous to the consumer.
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JTadi1234
post Thu, 21 Feb 2019 - 18:00
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QUOTE (ostell @ Thu, 21 Feb 2019 - 17:56) *
Yes, if the time is incorrect then you can prove that you and your car were elsewhere at the time and so it could not have been you or your car.

I noticed there were 2 signs on the fence. Could we have the other one? In a consumer situation if there is a conflict in the signage you are entiteld to use the sign most advantageous to the consumer.


Yes but I will have to go to the carpark and take my own photo of the other one, I'll do that tomorrow morning .

How would I go about proving that I wasn't there at 22:20, surely it's enough that it's broad daylight in the photos which it wouldn't be at 10 o clock at night in december!


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Sheffield Dave
post Thu, 21 Feb 2019 - 18:02
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You still need to edit that first post further: "The driver is a driving instructor" and "1-2 weeks later, of which I ignored", and "just trying to go about their business"
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ostell
post Thu, 21 Feb 2019 - 18:02
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You get a friend you were with to give a witness statement. THe broad daylight will, of course, assist.
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JTadi1234
post Thu, 21 Feb 2019 - 18:40
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QUOTE (ostell @ Thu, 21 Feb 2019 - 18:02) *
You get a friend you were with to give a witness statement. THe broad daylight will, of course, assist.


Is the Issued Date and Time the time and date of the alleged contravention or does that mean the date and time it was processed and the ticket issued?
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JTadi1234
post Thu, 21 Feb 2019 - 20:42
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So I've been doing some investigating..

And I believe the Entry Signs do not meet requirements (But I need confirmation as I'm not 100% sure whether I'm correct with this).

This is street view from 2017 showing an entrance sign to the side of both entrances:
https://imgur.com/a/1t4BhL8

This is Street view from 2018 (and same as it was when the driver parked)
https://imgur.com/a/6CexO1u

Showing that no sign on the right. The driver drove in the right hand side (no signs to advise of entry or exit). So do they have a case with poor signage?

Appreciate the help so far

Josh
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JTadi1234
post Fri, 22 Feb 2019 - 11:11
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Here is a photo of the other sign

https://imgur.com/a/UitreUx

It's about data protection.

Can anyone offer advice on my last reply, about the entrance signage?

Many Thanks
Josh
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JTadi1234
post Sat, 23 Feb 2019 - 18:07
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Can anyone advise on the above, pretty please?

Josh
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nosferatu1001
post Sun, 24 Feb 2019 - 12:23
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Look, it's the weekend
Chill
What other signs have you looked at?
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JTadi1234
post Mon, 25 Feb 2019 - 15:45
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QUOTE (nosferatu1001 @ Sun, 24 Feb 2019 - 12:23) *
Look, it's the weekend
Chill
What other signs have you looked at?


Haha, my apologies biggrin.gif

Please see the photos above RE entry signs, do I have a case to appeal because of lack of entry signage to the car park?

Josh
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nosferatu1001
post Tue, 26 Feb 2019 - 09:02
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You can appeal on whatever you like, PP will always reject

Whats important is - do you know how to appeal further?
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JTadi1234
post Wed, 27 Feb 2019 - 22:26
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QUOTE (nosferatu1001 @ Tue, 26 Feb 2019 - 09:02) *
You can appeal on whatever you like, PP will always reject

Whats important is - do you know how to appeal further?


Not really, no. I'm a bit lost where to go with it to be honest.



QUOTE (nosferatu1001 @ Tue, 26 Feb 2019 - 09:02) *
You can appeal on whatever you like, PP will always reject

Whats important is - do you know how to appeal further?


It says on the Premier Park site that it's too late to appeal with them, what's my next step? huh.gif
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nosferatu1001
post Thu, 28 Feb 2019 - 08:25
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There was no chance they would let you post an appeal, as iut tells you quite clearly on the letter!
You just send it in writing, with proof of postage.
They STILL wont accept it, but thats not ht epoint of appealing
The point of appealing is to show youve cooperated and been reasonable

Then, asyou will know, you look for LBA or court claim form.
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