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Received pcn even after I paid for my time in the car park
manur
post Thu, 9 Aug 2018 - 22:29
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The driver received a PCN through the post literally stating the time I went in and what time the driver came out.

The driver paid for 3 hours and was out well before that time.

The ticket has been misplaced or lost what can I do any help much appreciated.

This post has been edited by manur: Thu, 9 Aug 2018 - 22:55
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post Thu, 9 Aug 2018 - 22:29
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Redivi
post Fri, 10 Aug 2018 - 00:47
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This is almost certainly a typo when the driver entered the wrong registration number into the payment machine

The requirement to enter the full and exact registration rather than just the last three letters has no purpose except to increase the possibility of a mistake
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manur
post Fri, 10 Aug 2018 - 01:51
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Is that possible entering the wrong VRM?
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Slapdash
post Fri, 10 Aug 2018 - 06:42
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QUOTE (manur @ Fri, 10 Aug 2018 - 01:51) *
Is that possible entering the wrong VRM?


As a general rule you could type in any old rubbish you feel like.

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Redivi
post Fri, 10 Aug 2018 - 07:42
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QUOTE (manur @ Fri, 10 Aug 2018 - 02:51) *
Is that possible entering the wrong VRM?

If the parking was paid for, it's a near certainty

The payment machine isn't linked to the ANPR so the registration number checks are only in one direction

The ANPR will know if there is no payment for the vehicle in the car park
The payment machine won't know if it's accepting a payment for a car that isn't there

The British Parking Association has never advised it's members what to do with a near miss
As a result companies issue parking notices for 0 v O mistakes or an extra letter when a key sticks or is slow to respond so it's pressed a second time
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Jlc
post Fri, 10 Aug 2018 - 07:49
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QUOTE (Slapdash @ Fri, 10 Aug 2018 - 07:42) *
QUOTE (manur @ Fri, 10 Aug 2018 - 01:51) *
Is that possible entering the wrong VRM?


As a general rule you could type in any old rubbish you feel like.

The best one I saw was someone typed in 'FREEDOM'. Hmmm.


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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Redivi
post Fri, 10 Aug 2018 - 08:18
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Do the payment machines have a 7-digit limit ?
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nosferatu1001
post Fri, 10 Aug 2018 - 08:44
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No, because non-UK VRMs can park, presumably.
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Redivi
post Fri, 10 Aug 2018 - 09:07
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So it's possible to type registration number + insulting message ?
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nosferatu1001
post Fri, 10 Aug 2018 - 09:59
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It would still be the full VRM so would comply...
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manur
post Fri, 10 Aug 2018 - 13:01
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So what can the driver write in the representation
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Redivi
post Fri, 10 Aug 2018 - 13:19
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The driver paid for three hours of parking and, as your photos confirm, left before the expiry of the paid for time

I suggest that you check your records for the payment that you have not matched to the correct vehicle


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Slapdash
post Fri, 10 Aug 2018 - 13:29
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QUOTE (Redivi @ Fri, 10 Aug 2018 - 08:18) *
Do the payment machines have a 7-digit limit ?


Some do. In this particular case they were "upgraded" from ones which only wanted the number entered (and insisted on 3 digits rolleyes.gif )
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