Suspicious Email...., not sure exactly where to post this as its so vague |
Suspicious Email...., not sure exactly where to post this as its so vague |
Mon, 23 Jul 2018 - 19:11
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#1
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New Member Group: Members Posts: 7 Joined: 23 Jul 2018 Member No.: 99,035 |
Hi,
I just received this email, I have had no paper correspondence and every time I try to call the number it got to a voice message saying all lines are busy and to try again. it seems very vauge, no names, no gender, no clarification on offence. I am always a bit wary with things like this..... Does anyone know if this is legitimate and something to worry about or a scam or something? QUOTE From: Recovery Parking Warrants / Gwarantau Parcio Adennill <RecoveryParkingWarrants@cardiff.gov.uk>
Date: 23 July 2018 at 08:50:38 BST To: undisclosed-recipients:; Subject: Parking Fine / Traffic Offence(s) Dear Sir/Madam Re: Parking Fine / Traffic Offence(s) A Notice of Enforcement letter was issued on (09/07/2018) to address an outstanding Parking/ Moving Traffic Fine. We are contacting you as your details have been linked to this fine. For data protection we are unable to divulge any further details, please therefore call our offices on 02920871280 so that the matter can be discussed in more detail. Please be advised that if the debt is left unpaid, an Enforcement Agent will visit and may seize your belongings. These belongings may then be sold to pay the money that is owed. These actions will incur further costs; £235.00 + 7.5% on debts over £1500.00 if it is necessary for an Enforcement Agent to call at your property. £110.00 + 7.5% on debts over £1500.00 if it is necessary for goods to be removed or sold. ***Please ignore this email if you have already addressed this matter within the last 7 days*** Yours faithfully Cardiff County Council Recovery Section Cyngor Dinas Caerdydd/ For City of Cardiff Council Gwasanaethau Corfforaeth/ Corporate Services Blwch SP 9000/ PO Box 9000 Caerdydd/ Cardiff CF10 3WD E-bost /Email: RecoveryParkingWarrants@cardiff.gov.uk Ffôn/ Tel: 02920871280 |
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Mon, 23 Jul 2018 - 19:11
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Mon, 23 Jul 2018 - 19:25
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#2
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Member Group: Members Posts: 1,864 Joined: 2 Aug 2016 Member No.: 86,040 |
It has the hallmarks of a scam.
1. Multiple recipients. 2. Vagueness. Dear sir/madam. Parking/moving traffic Tour maul client may allow you to look at the mail headers and routing. Rhat may help. Do not call the number. They have a switchboard. |
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Mon, 23 Jul 2018 - 19:40
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#3
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Member Group: Members Posts: 3,283 Joined: 5 Jan 2012 Member No.: 52,178 |
It has the hallmarks of a scam. 1. Multiple recipients. 2. Vagueness. Dear sir/madam. Parking/moving traffic Tour maul client may allow you to look at the mail headers and routing. Rhat may help. Do not call the number. They have a switchboard. I've said as much in the parallel thread on MSE, including lack of any kind of reference number or way of identifying the alleged offence. What's more the phone number doesn't appear on any reverse lookups, as a genuine one would. I bet that email address would bounce if tried (again, a search comes up with no hits apart from the MSE thread). |
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Mon, 23 Jul 2018 - 19:48
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#4
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Member Group: Members Posts: 6,178 Joined: 1 Jan 2013 From: Glasgow Member No.: 59,097 |
Tear it up or shred it and bin it. It is shouting JUNK .. the words , wording and everything about it smells
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Mon, 23 Jul 2018 - 21:00
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#5
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Member Group: Members Posts: 4,308 Joined: 9 May 2014 Member No.: 70,515 |
Do not click on any links and do not use the reply button.
Forward the e-mail to phishing@cityoflondon.police.uk Then Delete it from your system - Inbox, sent items, and empty Deleted Items folder Do not phone the number - it may be diverting to high-paid line. |
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Mon, 23 Jul 2018 - 21:17
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#6
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Member Group: Members Posts: 1,397 Joined: 12 Jun 2008 From: West Sussex Member No.: 20,304 |
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Mon, 23 Jul 2018 - 21:35
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#7
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Member Group: Members Posts: 29,263 Joined: 16 Jan 2008 Member No.: 16,671 |
Seems very dangerous to me to be advising someone to treat something as 'junk' when it's quoting correct amounts,
correct document title, correct procedure, etc. I think you'll find it's from 'Excel Civil Enforcement'. Try their head office for help - 0845 370 7775 Also try Cardiff City Council and ask if they have such a 'Recovery' section. DO NOT give your address, at the mo. -- The further explanation for lack of content is possibly fears of GDPR, founded or otherwise. Should be moved back to decrim section. This post has been edited by Neil B: Mon, 23 Jul 2018 - 21:43 -------------------- |
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Mon, 23 Jul 2018 - 21:51
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#8
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Member Group: Members Posts: 6,178 Joined: 1 Jan 2013 From: Glasgow Member No.: 59,097 |
Do not click on any links and do not use the reply button. Forward the e-mail to phishing@cityoflondon.police.uk Then Delete it from your system - Inbox, sent items, and empty Deleted Items folder Do not phone the number - it may be diverting to high-paid line. It gets answered as Cardiff Councils recovery dept in English then in Welsh so maybe is legit but who knows ? Seems very dangerous to me to be advising someone to treat something as 'junk' when it's quoting correct amounts, correct document title, correct procedure, etc. Who says the amounts are correct .....unless I have missed something or does the MSE thread give more details |
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Mon, 23 Jul 2018 - 22:01
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#9
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Member Group: Members Posts: 33,610 Joined: 2 Apr 2008 From: Not in the UK Member No.: 18,483 |
Should be moved back to decrim section. Only if it’s genuine. -------------------- Moderator
Any comments made do not constitute legal advice and should not be relied upon. No lawyer/client relationship should be assumed nor should any duty of care be owed. |
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Mon, 23 Jul 2018 - 22:14
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#10
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Member Group: Members Posts: 29,263 Joined: 16 Jan 2008 Member No.: 16,671 |
Who says the amounts are correct Me (and the applicable legislation) -------------------- |
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Mon, 23 Jul 2018 - 22:25
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#11
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Member Group: Members Posts: 7,234 Joined: 5 Jan 2007 From: England Member No.: 9,919 |
Do not phone the number - it may be diverting to high-paid line. It gets answered as Cardiff Councils recovery dept in English then in Welsh so maybe is legit but who knows ? It's unlikely to answer with "Cardiff parking scam line" I've had a very very similar email from a local authority near me which I quickly concluded was a scam. Again extremely vague some spelling mistakes and the phone numver did not come up as a local authority in Google. Forwarded to phishing scam and Deleted it. not heard anything since. |
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Mon, 23 Jul 2018 - 23:08
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#12
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Member Group: Members Posts: 6,178 Joined: 1 Jan 2013 From: Glasgow Member No.: 59,097 |
Do not phone the number - it may be diverting to high-paid line. It gets answered as Cardiff Councils recovery dept in English then in Welsh so maybe is legit but who knows ? It's unlikely to answer with "Cardiff parking scam line" I've had a very very similar email from a local authority near me which I quickly concluded was a scam. Again extremely vague some spelling mistakes and the phone numver did not come up as a local authority in Google. Forwarded to phishing scam and Deleted it. not heard anything since. We don't even know if the OP had anything prior to getting this email...until he/she comes back and tells us more we'll never know . |
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Tue, 24 Jul 2018 - 05:44
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#13
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Member Group: Members Posts: 1,864 Joined: 2 Aug 2016 Member No.: 86,040 |
Somebody posted that the amounts etc are correct. I would expect that.
Also it would, in some cases, be possible for a local authority to tie back a keeper name/address to an email address. But this may well be overstepping the mark in terms of data usage. But is ignoring and hearing nothing wise ? No. In the unlikely event that it is genuine what is eventually heard is likely to be a world of pain. But certainly trying to get confirmation from the authority that it is nothing to do with them is an unwelcome distraction. Perhaps forward email to the published address for parking enquiries. At least, should it be real, it would provide some evidence of diligence which might he better than "it looked scammy so I ignored it". This post has been edited by Slapdash: Tue, 24 Jul 2018 - 05:46 |
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Tue, 24 Jul 2018 - 08:54
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#14
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Member Group: Members Posts: 9,985 Joined: 20 Aug 2008 Member No.: 21,992 |
It looks genuine to me.
The number looks to be from within a DDI range in which other numbers are genuine and advertised on Cardiff Council's website. The chances of someone gaining control of that number to advertise as part of a scam is slim to none. Why not contact the Council via an advertised contact number and ask them if you can speak to the department on the email? -------------------- Sometimes I use big words I don't understand in an effort to make myself sound more photosynthesis.
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Tue, 24 Jul 2018 - 09:00
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#15
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Member Group: Members Posts: 587 Joined: 18 Sep 2008 From: Folkestone, Kent Member No.: 22,623 |
I am still concerned that the email stands on its own with no formal paperwork in the offing.
ManxRed's advice regarding calling the council and asking to be put through to the relevant department seems sensible. As it is still relatively close to the 'offence' date I am very suspicious that anyone would resort to a 'hurry up' email now. For example, where did they get your email address ? Call the council and query it. This post has been edited by Lodesman: Tue, 24 Jul 2018 - 09:32 |
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Tue, 24 Jul 2018 - 09:53
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#16
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Webmaster Group: Root Admin Posts: 8,205 Joined: 30 Mar 2003 From: Wokingham, UK Member No.: 2 |
Should this turn out to be genuine then it would be very interesting to ask them where they got hold of the OP's email address and what explicit consent they were relying on for its retention and use for this purpose - particularly since they're so concerned about data protection. Honestly, BCCing the recipient of a personalised email - how scammy does that make it look?
-------------------- Regards,
Fredd __________________________________________________________________________
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Tue, 24 Jul 2018 - 10:29
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#17
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Member Group: Members Posts: 29,263 Joined: 16 Jan 2008 Member No.: 16,671 |
I am still concerned that the email stands on its own with no formal paperwork in the offing. Statutory notices can't be served by e-mail. This points very clearly to there being an outstanding traffic debt due to a change of address and, since bailiffs have 'tracing' depts, it's a method of contact with the likely aim of establishing the new address of the debtor. In fact, contrary to the suggestions to ignore, everything about it makes sense. As several of us have said, chew it and see. As it is still relatively close to the 'offence' date I am very suspicious that anyone would resort to a 'hurry up' email now. It doesn't mention one ! -------------------- |
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Tue, 24 Jul 2018 - 10:51
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#18
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Member Group: Members Posts: 29,263 Joined: 16 Jan 2008 Member No.: 16,671 |
Should this turn out to be genuine then it would be very interesting to ask them where they got hold of the OP's email address and what explicit consent they were relying on for its retention and use for this purpose - particularly since they're so concerned about data protection. Honestly, BCCing the recipient of a personalised email - how scammy does that make it look? +1 and as I remain convinced there's a genuine debt behind this then, if OP actually makes contact, how will they manage to share the essential debt info with a phone caller? It's very clever; they are going to use the law to prise an address because that's the only way they can release the info - I think? OP only needs PCN number to get started. Then again - how could they accept an address given by such a phone call? TILT. -------------------- |
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Tue, 24 Jul 2018 - 14:10
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#19
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Member Group: Members Posts: 319 Joined: 8 Oct 2010 Member No.: 41,129 |
First question I ask myself about spam and phishing:
How did they get my email address. The answer will usually tell you if its genuine or not. The phone number is interesting though. I'd call the council reception and ask them if its genuine. This post has been edited by Trampilot: Tue, 24 Jul 2018 - 14:12 |
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Tue, 24 Jul 2018 - 14:39
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#20
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Member Group: Members Posts: 29,263 Joined: 16 Jan 2008 Member No.: 16,671 |
The phone number is interesting though. I'd call the council reception and ask them if its genuine. So that's, like, how many of us now? Shame that the last advice the OP read was. "tear it up and shred it", potentially costing them £235 and maybe another £110, as well as heartache, inconvenience and lost earnings. -------------------- |
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