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CP Plus Lancaster Services, Break Down
BillG
post Mon, 21 May 2018 - 12:37
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Driver stopped at Lancaster services and on coming out the car refused to start and it took nearly three hours for the breakdown services to arrive. I've received a PCN from these people. I'm the registered keeper but not the driver, and live in Scotland. Advice on procedure would be very welcome. Thanks.

This post has been edited by BillG: Mon, 21 May 2018 - 12:38
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post Mon, 21 May 2018 - 12:37
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nosferatu1001
post Mon, 21 May 2018 - 13:07
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If you live and car is registered in Scotland, flat out IGNORE unless you get a claim form or some form of letter before action.

Keep any proof of breakdown, anyhting and everything you can get to prove it.

This post has been edited by nosferatu1001: Mon, 21 May 2018 - 13:07
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BillG
post Mon, 21 May 2018 - 14:45
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Yes the breakdown can be proved, but I didnt want to engage with these people unnecessarily.

Thanks.
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ostell
post Mon, 21 May 2018 - 21:44
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QUOTE (BillG @ Mon, 21 May 2018 - 15:45) *
Yes the breakdown can be proved, but I didnt want to engage with these people unnecessarily.

Thanks.



So don't talk to them. They can't go after the keeper in Scotland
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nosferatu1001
post Tue, 22 May 2018 - 06:59
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Which is why I said to ignore them
But just in case, you retain proof of breakdown.
These two things are entirely capable of being carried out at the same time smile.gif
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BillG
post Tue, 22 May 2018 - 13:23
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Indeed. Thanks.
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KH_
post Tue, 22 May 2018 - 16:04
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If you do want to save yourself unnecessary hassle, CP Plus cancel quite easily, especially if you have proof of the breakdown.
I have had the same situation, breakdown with proof, one letter, including proof and they cancelled.

Stories of others across this forum seem to back up the fact that CP plus cancel with a reasonable explanation.
I see you're in Scotland and so court would be very unlikely but CP plus rarely do court in England anyway.
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BillG
post Tue, 22 May 2018 - 21:32
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KH that's interesting, thanks. If CP Plus are one of the few reasonable outfits (are any PCC's reasonable?) I would be happy to respond to them out of courtesy with proof of breakdown (the breakdown people are sending me a letter of confirmation with times), but I don't want to reject the advice of Nosferatu and Ostell who as I know from being a regular observer of the forum also know what theyre talking about.

This post has been edited by BillG: Wed, 23 May 2018 - 09:38
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SchoolRunMum
post Tue, 22 May 2018 - 23:39
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You may as well send by email, proof of breakdown, which is perfectly safe, a long as you DO NOT IMPLY WHO WAS DRIVING!

Write as the registered keeper and talk about the car and the driver in the third person. BE CAREFUL WITH WORDING.
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BillG
post Wed, 23 May 2018 - 09:39
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Thanks SRM.
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BillG
post Fri, 25 May 2018 - 19:43
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I got the breakdown company's letter today confirming the breakdown/recovery times. It identifies the driver! rolleyes.gif

So, will it be an ignore, and keep the letter in case it goes pear shaped?

This post has been edited by BillG: Fri, 25 May 2018 - 19:45
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Pensioner
post Fri, 25 May 2018 - 20:30
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QUOTE (BillG @ Fri, 25 May 2018 - 20:43) *
I got the breakdown company's letter today confirming the breakdown/recovery times. It identifies the driver! rolleyes.gif

So, will it be an ignore, and keep the letter in case it goes pear shaped?


You can just blank the name and address out. As long as the vehicle details are present. That way they also know you wont be identifying the driver.
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BillG
post Sat, 26 May 2018 - 08:35
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I thought of that, but my concern was that they'd take the view that I wasn't being up front and so might lose any reciprocal goodwill they might have.
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Sheffield Dave
post Sat, 26 May 2018 - 09:31
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QUOTE (BillG @ Sat, 26 May 2018 - 09:35) *
I thought of that, but my concern was that they'd take the view that I wasn't being up front and so might lose any reciprocal goodwill they might have.


Parking companies don't do goodwill. They will pursue you for as long as they think they have a chance to extract money from you.
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BillG
post Sat, 26 May 2018 - 10:45
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QUOTE (Sheffield Dave @ Sat, 26 May 2018 - 09:31) *
QUOTE (BillG @ Sat, 26 May 2018 - 09:35) *
I thought of that, but my concern was that they'd take the view that I wasn't being up front and so might lose any reciprocal goodwill they might have.


Parking companies don't do goodwill. They will pursue you for as long as they think they have a chance to extract money from you.

I'm thinkin with KH's post in mind.
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kommando
post Sat, 26 May 2018 - 11:25
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Follow KH but blank out the drivers identity, if they refuse then you will have given a possible defence point away for nothing. For a Scottish resident the last line of defence is the drivers identity is unknown so no court case could succeed as there is no concept of keeper liability, no point in throwing that away.

Goodwill LOL, thats a new one.

This post has been edited by kommando: Sat, 26 May 2018 - 11:26
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BillG
post Sat, 26 May 2018 - 11:34
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QUOTE (kommando @ Sat, 26 May 2018 - 11:25) *
Goodwill LOL, thats a new one.

Yes, for lack of a better word laugh.gif
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Steve_999
post Sat, 26 May 2018 - 12:44
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QUOTE (kommando @ Sat, 26 May 2018 - 12:25) *
Follow KH but blank out the drivers identity, if they refuse then you will have given a possible defence point away for nothing. For a Scottish resident the last line of defence is the drivers identity is unknown so no court case could succeed as there is no concept of keeper liability, no point in throwing that away.

Goodwill LOL, thats a new one.


A bit confusing! If the driver's identity has not been revealed (by doing as you suggest) then what defence point has been given away?
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nosferatu1001
post Mon, 28 May 2018 - 21:10
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If you don't do as they suggest then you can give away the drivers identity, which is the bad bit.
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BillG
post Thu, 28 Jun 2018 - 14:40
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I sent in the breakdown company's confirmation of the times and they've cancelled the charge.
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