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Urgent Please - One Parking Solution PCN Whilst Helping Move in to New Flat?
Wheels
post Mon, 10 Sep 2018 - 17:58
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Hi Folks

I need to respond urgently, because in my haste I saw 28days, but it says I must respond within 14 days to keep discounted rate.

My son was moving into his new flat, two people came to help, one with his furniture in a van and the other with the trolley wheels in his car. They both drove into the car park which is for residents only and parked, they looked for somewhere to pay, one being foreign tried to buy a ticket from the electric car charging point! He saw a chap in a high viz jacket and asked if he was the car park attendant, because he wanted to buy a ticket or have permission to park to unload. He replied he was not he was working on the fire regulations, but if he just put a note in his windscreen he was sure the unloading would be okay? However, they could not get out if they wanted to because a large lorry was delivering and had parked in the entrance.

Anyway, they did a relay, one with wheels to the door of the new block and one on the inside going up in the lift. In the time it took to get to the door and back a ticket had been issued. The chap saw a man walking out of the car park, he called to him and asked if he worked for the car park, he said no I work for a private company and kept walking. He asked if he had just issued his ticket, he replied he didn't want any trouble and kept walking, the chap said didn't you see the note in my window, he came back and took a photo of the note and walked away. He shot off to tell my son, because the van had not been given a ticket, by the time he got back down in the lift the van had a ticket too.

The man who gave out the ticket must have been hiding in the wings ready to pounce when nobody was there, he was wearing a shirt and trousers looking like he was an office worker and had no ID, gadget or anything on him to indicate that he was a parking attendant.

My question is this, is this likely to be a successful appeal as it appears from what I have read that things are becoming more difficult as time goes by? Surely somebody is allowed to move into their home without getting a ticket?

Any thoughts gratefully received.

Wheels
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post Mon, 10 Sep 2018 - 17:58
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Umkomaas
post Tue, 30 Oct 2018 - 21:07
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QUOTE
YIPPEE!!! Thanks for all yours & everyone’s help along the way & a massive thank you to your contact nosferatu from MSE who did the two appeals, WE WON THEM BOTH!! Yay!

Wheels

POPLA transcript(s)?
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SchoolRunMum
post Tue, 30 Oct 2018 - 21:11
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QUOTE (Wheels @ Tue, 30 Oct 2018 - 16:48) *
QUOTE (Wheels @ Thu, 4 Oct 2018 - 22:29) *
QUOTE (nosferatu1001 @ Thu, 4 Oct 2018 - 14:23) *
Its likely they will only have referenced POFA in the Notice to Keeper - nowhere else
The rejection letter doesnt need to mention it.

The reference to POPLA is saying you have to use POPLA as an appeals service - this has nothing to do with the Protection of Freedoms Act 2012, POFA for short.

POFA was passed in 2012 and it banned clamping, but introduced a *crazy* concept called Keeper liability. This means the keeper can be liable for something a driver did - parking charges on private land. However in order to actually claim that right, the parking company has strict rules to follow, and a surprising number of parking companies dont follow them - either they cant, or dont bother as they try other legal tricks instead.

From memory ONE of the companies that tries a little, but doesnt get it right, is your one - OPS. But please take thehelp there - the person at MSE you are in contact with is very hot on this topic, way better than me!



Thank you nosferatu, that is clearer, yes we are communicating so fingers crossed.


YIPPEE!!! Thanks for all yours & everyone’s help along the way & a massive thank you to your contact nosferatu from MSE who did the two appeals, WE WON THEM BOTH!! Yay!

Wheels



Wonderful result, and well done to nosferatu1001 !
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nosferatu1001
post Wed, 31 Oct 2018 - 10:08
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Not well done to me - I threw it over the fence!
Well done Wheels smile.gif
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