CEL at local Co-op |
CEL at local Co-op |
Sun, 19 Aug 2018 - 20:34
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#1
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
Evening all, need a bit of advice with this one please.
#1 son rec'd a PCN from CEL for apparently parking without entering his VRM in the terminal of our local Co-op store on 03/08/2018. He is a very frequent visitor and cannot believe he forgot to enter his VRM. Upon receipt of the PCN late in the week he went into the Co-op to ask why he had been targetted when he was almost certain he would have entered his details. The supervisor said 'you probably used number 2, loads of people have been receiving them, it's faulty'. She said she would ask the management to try to get it struck off, but to hassle CEL to cancel the PCN ad they probably would. I've just been reading on here about CEL's antics and cannot believe they are allowed to trade, it's diabolical ! So my question please is what to do next: Does he wade into conflict with CEL on a personal basis hoping they will cancel, like the woman said or does he make use of this fantastic resource to a reasonably safe solution? We really don't know what to do for the best, if we are honest. An interseting point (to me, the uneducated one) is that they state the address as Car Park at Sizewell Rd, when there are actually two car parks about a hundred yards apart. Obviously trying to play down the Co-op's involvement in this scam. Censored PCN attached. PCN issue date 13/8 Thanks in advance for any assistance. |
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Sun, 19 Aug 2018 - 20:34
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Sun, 19 Aug 2018 - 20:57
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#2
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Member Group: Members Posts: 4,126 Joined: 31 Jan 2018 Member No.: 96,238 |
I thought that the Co-op ended its contract with CEL four years ago
It triggered a blizzard of claims against Co-op customers The Co-op, in an act of sheer stupidity, paid the claims for customers that complained As a result, CEL issued thousands more It's on public record in the minutes of Bridgnorth Council regarding Severn Park that CEL issued parking notices knowing that a faulty key pad was producing errors |
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Sun, 19 Aug 2018 - 21:14
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#3
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Member Group: Members Posts: 56,200 Joined: 9 Sep 2003 From: Warwickshire Member No.: 317 |
They are allowed to continue as the landowners you pay (directly or indirectly) contract them to.
-------------------- There is no such thing as a law abiding motorist, just those who have been scammed and those yet to be scammed!
S172's Rookies 1-0 Kent Council PCN's Rookies 1-0 Warwick Rookies 1-0 Birmingham PPC PCN's Rookies 10-0 PPC's |
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Sun, 19 Aug 2018 - 23:39
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#4
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
Quite right, Redivi, I read a lot of that when our Co-op got into bed with them last year.
They were hammering regular customers left, right and centre. I just can't believe they are even allowed to operate. I read with interest the most recent 7 pager on them and how once again, they discontinued after, what, three years of harrassment? There should be a law against their modus operandi. Did anyone see the file I uploaded btw, as I scanned the PCN and thought Iuploaded it correctly |
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Mon, 20 Aug 2018 - 01:41
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#5
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Member Group: Members Posts: 6,178 Joined: 1 Jan 2013 From: Glasgow Member No.: 59,097 |
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Mon, 20 Aug 2018 - 07:34
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#6
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
I'm glad I asked!
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Mon, 20 Aug 2018 - 07:53
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#7
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Member Group: Members Posts: 17,088 Joined: 8 Mar 2013 Member No.: 60,457 |
Is that all that you received? Was there anything on the back?
If that was all that was received then it is definitely not compliant with POFA and therefore no keeper liability. What is the date of isse of the PCN? The vehicle was NOT parked for the time stated. The car was moving in front of the camera and therefore, by defiinition, not parke. |
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Mon, 20 Aug 2018 - 17:05
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#8
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
Apologies, assumed it was just the details needed.
PCN issue date: 13/8/2018 Thanks |
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Mon, 20 Aug 2018 - 18:48
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#9
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Member Group: Members Posts: 6,898 Joined: 15 Dec 2007 From: South of John O'Groats, north of Cape Town. Member No.: 16,066 |
When was the PCN received? They appear very close to the statutory deadline to hold RK liable.
CEL will refuse the first appeal from RK but will provide a POPLA code. A full RK appeal to POPLA will see them fold and not offer any evidence. -------------------- Cabbyman 11 PPCs 0
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Mon, 20 Aug 2018 - 19:06
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#10
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Member Group: Members Posts: 4,126 Joined: 31 Jan 2018 Member No.: 96,238 |
I've found that, for all their (many) faults, CEL is one of the few companies that will accept strong appeals rather than waste the keeper's time with an appeal to POPLA
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Mon, 20 Aug 2018 - 20:16
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#11
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
He brought it up to show me on Saturday, so hopefully end of last week, say 16th - 18th Aug at a guess? I shall ask.
Edited to add: Arrived Friday 17th August This post has been edited by DEANO3528: Mon, 20 Aug 2018 - 20:22 |
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Mon, 20 Aug 2018 - 21:05
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#12
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Member Group: Members Posts: 4,126 Joined: 31 Jan 2018 Member No.: 96,238 |
When was it issued ?
A parking notice is deemed to arrive two business days after posting, which could be the following Monday |
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Mon, 20 Aug 2018 - 21:48
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#13
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
Incident date: 03/08/2018
PCN Issue Date: 13/08/2018 Rec'd PCN: 17/08/2018 |
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Tue, 21 Aug 2018 - 22:38
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#14
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Member Group: Members Posts: 23 Joined: 15 Sep 2017 Member No.: 94,062 |
On the dates alone that's 13 days, but deemed served 2 days after posting. No proof that it was *posted* on the 13th.
A standard keeper appeal to get a POPLA code, then a POPLA appeal should see this off. |
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Wed, 22 Aug 2018 - 06:15
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#15
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Member Group: Members Posts: 17,088 Joined: 8 Mar 2013 Member No.: 60,457 |
So looks like it was received on day 14 so no joy there then.
Has he been into the shop to complain? Photo of the signage would be helpful |
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Thu, 6 Sep 2018 - 21:39
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#16
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
Hi everyone, massive apologies as been away on hols and then away with work.
Just to let you know that the store manager was able to cancel the ticket. Unfortunately it just lets them carry on with their particularly easy form of extortion. Thanks to all who offered opinion and advice. |
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Fri, 7 Sep 2018 - 08:34
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#17
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Member Group: Members Posts: 6,898 Joined: 15 Dec 2007 From: South of John O'Groats, north of Cape Town. Member No.: 16,066 |
CEL may continue. They had a massive bust up with Co-op who then found that their staff were targeted.
Continue through the appeal procedure in the normal way. You probably have some deadlines coming up. What stage are you at with appealing to CEL/POPLA? -------------------- Cabbyman 11 PPCs 0
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Sun, 16 Sep 2018 - 23:54
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#18
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Member Group: Members Posts: 16 Joined: 24 Oct 2013 From: East Suffolk Member No.: 66,225 |
I've done nothing further as my eldest said that the store manager had got the penalty charge cancelled.
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Mon, 17 Sep 2018 - 07:23
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#19
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Member Group: Members Posts: 28,687 Joined: 27 Nov 2007 Member No.: 15,642 |
1) Parking charge, not Penalty Charge
2) Do you have this in writing? Guess what courts prefer... |
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