PPC Ticket Flow Charts - ANPR and Ticket, Applies to England, Wales, Scotland and Northern Ireland |
PPC Ticket Flow Charts - ANPR and Ticket, Applies to England, Wales, Scotland and Northern Ireland |
Sat, 28 Sep 2013 - 08:32
Post
#1
|
|
Member Group: Members Posts: 11,094 Joined: 24 Aug 2007 From: Home alone Member No.: 13,324 |
CHART 1: ANPR in England and Wales
The most common parking charge notice is one through ANPR in England and Wales. The laws are different in Scotland and Northern Ireland and have their own system. Check your ticket against this CHART 2: Paper Tickets in England and Wales In addition to using ANPR some parking companies issue tickets. The timings are different in that they do not contact the Keeper until the 29th day and cannot contact the keeper for payment after 56 days. CHART 3: ANPR in Scotland and Northern Ireland In Scotland and Northern Ireland, ANPR tickets DO NOT have the "keeper liability" that tickets in England and Wales do as the laws are different. CHART 4: Paper Tickets in Scotland and Northern Ireland The same goes for paper tickets. No Keeper liability. CHART 5: POPLA Process: England and Wales ONLY Lastly if you have an ANPR or paper ticket in England and Wales and want to appeal a ticket, this is the process and the timings. PPC's are known to ignore these so you might want to print this process out and use it to check. Don't forget that if you get a POPLA code, check to see if they have sent you a valid one, and use it within the > 28 day time scale set. Note: All copyright acknowledged. Edit: In the POPLA flowchart it shows the "mitigation" route which is something that is NOT in the legislation but has been requested by the Secretary of State. We have never seen a POPLA appeal referred back for mitigation so it is best to assume that "mitigation" does not apply. This post has been edited by Fredd: Sat, 21 Oct 2017 - 09:58
Reason for edit: Edited to replace flowcharts with versions in Post #12
|
|
|
Advertisement |
Sat, 28 Sep 2013 - 08:32
Post
#
|
Advertise here! |
|
|
|
Sat, 28 Sep 2013 - 09:59
Post
#2
|
|
Member Group: Members Posts: 313 Joined: 25 Oct 2006 Member No.: 8,512 |
Are these flow charts from a PPC website or did you fabricate them by yourself?
Q. |
|
|
Sat, 28 Sep 2013 - 13:43
Post
#3
|
|
Member Group: Members Posts: 8,582 Joined: 9 Feb 2006 Member No.: 4,813 |
Are these flow charts from a PPC website or did you Q. commendable stuff This post has been edited by Lynnzer: Sat, 28 Sep 2013 - 13:45 -------------------- The Asda shopping trolley parking ticket enthusiast
|
|
|
Sat, 28 Sep 2013 - 16:52
Post
#4
|
|
Member Group: Members Posts: 195 Joined: 24 Jan 2013 Member No.: 59,573 |
Imperial is a trading style of NCP.
|
|
|
Sat, 28 Sep 2013 - 16:58
Post
#5
|
|
Member Group: Members Posts: 2,327 Joined: 10 Jan 2013 Member No.: 59,283 |
interesting they admit in Scotland / NI if the RK refuses to name the hirer or driver ( rather than ignore ) the PCN is actually cancelled.
This post has been edited by Salmosalaris: Sat, 28 Sep 2013 - 17:01 -------------------- Note, I am not legally qualified and not offering legal advice .Liability for application of anything I say lies with the reader
|
|
|
Sun, 29 Sep 2013 - 13:31
Post
#6
|
|
Member Group: Members Posts: 10,695 Joined: 23 Apr 2004 From: Not in the UK Member No.: 1,131 |
So a letter from the RK saying I was not the driver and I am not telling you will get the invoice cancelled?
That is dynamite if true. |
|
|
Mon, 30 Sep 2013 - 11:57
Post
#7
|
|
Member Group: Members Posts: 2,327 Joined: 10 Jan 2013 Member No.: 59,283 |
Or even just a letter refusing to identify the driver .
I suppose they know they're buggered and up against someone who won't give in to their pitiful maildrop -------------------- Note, I am not legally qualified and not offering legal advice .Liability for application of anything I say lies with the reader
|
|
|
Mon, 30 Sep 2013 - 14:33
Post
#8
|
|
Member Group: Members Posts: 665 Joined: 20 Jun 2007 Member No.: 12,508 |
Nice piece of work! Thank you.
-------------------- Defendant 1 VCS 0
|
|
|
Tue, 8 Oct 2013 - 18:05
Post
#9
|
|
Member Group: Members Posts: 346 Joined: 10 Aug 2012 Member No.: 56,508 |
Or even just a letter refusing to identify the driver . I suppose they know they're buggered and up against someone who won't give in to their pitiful maildrop Something similar to an email my brother sent to a well-known ANPR company (brother is RK of the car and got the invoice through the post), perhaps: Some parts changed to avoid Google. QUOTE Dear Athena ANPR Your ref: xxxxxxxxx Our ref: xxxxxxxx Thank you for your correspondence of xxxxx, requesting the name of the driver of vehicle xxxxxxx ("the vehicle") between xxxxxx onxxxxxx Having considered your request, I have decided to decline to offer you the details of the driver. The reasons for this are detailed below: In your correspondence, you allege that the driver of the vehicle "exceeded free parking duration at [location]". You then go on to state that "the terms and conditions of the car park are clearly displayed on signs in prominent places". Unfortunately, you have provided no evidence of these. Two photographs of the vehicle are provided, however neither show it definitively in the location you allege. Furthermore, without a copy of the "terms and conditions" you claim exist, I am not satisfied the driver breached them. I therefore reject this request. This decision can be appealed. If you wish to appeal, you must do so within 14 days of the date of delivery of this rejection. The date of delivery is deemed to be xxxx. All appeals must be made either in writing to: xxxxx or by email to xxxxxxx Please note that all appeals are subject to a £50 Appeal Registration Fee (ARF) that, by submitting an appeal, you agree to pay. The ARF must be paid at the time the appeal is registered, either by cheque (payable to xxx and sent to the above address) or via PayPal, to the above email address. Any appeals received without the relevant ARF will not be considered, but the ARF will remain payable, along with a £10 administration charge; an invoice for £60 will subsequently be issued. Failure to pay this invoice may result in your case being transferred to a debt collection company or to further legal proceedings where additional costs could be incurred. For the avoidance of doubt, any correspondence received from yourselves (Athena ANPR Ltd) or by agents acting on your behalf (including, but not limited to, debt collection companies) by either post or email will be considered as an appeal and thus subject to the ARF that, by submitting said appeal, you will (per the terms stated above) have agreed to pay. The one and only exception is an automated acknowledgement of this correspondence. For the further avoidance of doubt, the ARF is non-refundable, regardless if the appeal is accepted or rejected. Yours sincerely, Registered Keeper Sufficed to say, he heard nothing from them - not least because if their "charge" has legal standing, so does his "Appeal Registration Fee"... This post has been edited by m7891: Tue, 8 Oct 2013 - 19:31 |
|
|
Tue, 8 Oct 2013 - 18:19
Post
#10
|
|
Member Group: Members Posts: 11,094 Joined: 24 Aug 2007 From: Home alone Member No.: 13,324 |
Nice one.
A variant known in Contract Law as "battle of the forms" See here: http://en.wikipedia.org/wiki/Offer_and_acceptance |
|
|
Thu, 21 Nov 2013 - 21:06
Post
#11
|
|
Member Group: Members Posts: 1,640 Joined: 30 May 2013 Member No.: 62,328 |
Parking Charge Notice & Vehicles on Hire
I think the flow charts; with respect to hire vehicles, above are not correct in the way that charge notices are timed. A Hire Company when it receives the Notice to Keeper, has the usual limits (28 days) to respond naming the driver [Hirer] When a PPC receives the Notice stating that it is a Hire vehicle, it is required within 21 days to issue a notice to Hirer, and provide the hirer with: 14.2(a) a copy of the Notice to KeeperProtection of Freedoms Act 2012 A Hirer also has only has 21 Days to respond.14.5© So a valid (ANPR) Notice can take up 63 days to arrive. Although it will only be valid if Notice to hirer is delivered within the 21 days of PPC receiving a statement from the hire company. -------------------- The owl of Minerva spreads its wings only with the falling of the dusk.
|
|
|
Thu, 30 Jan 2014 - 08:49
Post
#12
|
|
Member Group: Members Posts: 11,094 Joined: 24 Aug 2007 From: Home alone Member No.: 13,324 |
Could the mods add this back to post # 1? Thanks
CHART 1: ANPR in England and Wales The most common parking charge notice is one through ANPR in England and Wales. The laws are different in Scotland and Northern Ireland and have their own system. Check your ticket against this CHART 2: Paper Tickets in England and Wales In addition to using ANPR some parking companies issue tickets. The timings are different in that they do not contact the Keeper until the 29th day and cannot contact the keeper for payment after 56 days. CHART 3: ANPR in Scotland and Northern Ireland In Scotland and Northern Ireland, ANPR tickets DO NOT have the "keeper liability" that tickets in England and Wales do as the laws are different. CHART 4: Paper Tickets in Scotland and Northern Ireland The same goes for paper tickets. No Keeper liability. CHART 5: POPLA Process: England and Wales ONLY Lastly if you have an ANPR or paper ticket in England and Wales and want to appeal a ticket, this is the process and the timings. PPC's are known to ignore these so you might want to print this process out and use it to check. Don't forget that if you get a POPLA code, check to see if they have sent you a valid one, and use it within the ] 28 day time scale set. Note: All copyright acknowledged. Edit: In the POPLA flowchart it shows the "mitigation" route which is something that is NOT in the legislation but has been requested by the Secretary of State. We have never seen a POPLA appeal referred back for mitigation so it is best to assume that "mitigation" does not apply. |
|
|
Mon, 23 Jun 2014 - 22:40
Post
#13
|
|
Member Group: Members Posts: 19 Joined: 23 Jun 2014 Member No.: 71,449 |
Hi - thank you for these flow charts.
Looking at Chart 1 If a Notice to Keeper is dated on the 5th June, what is the expected date of delivery? I read in the Protection of Freedom Act this should be on the second working day after the day on which it is posted. Would this be 7th June which is a Saturday or would this be assumed to be 9th June which is a Monday? When 14 days has expired the PPCs like to send a reminder. Should that be 14 days from the date on the letter or 14 days from when the notice is assumed to be delivered? Hence would it be expected for a PPC to send a notice dated 19th June or 21st June or 23rd June? Ta LC |
|
|
Mon, 21 Sep 2015 - 18:14
Post
#14
|
|
Member Group: Members Posts: 11 Joined: 21 Sep 2015 Member No.: 79,547 |
The images in the first post are broken. Should I use the flow charts from post #12?
|
|
|
Mon, 21 Sep 2015 - 19:06
Post
#15
|
|
Member Group: Members Posts: 1,640 Joined: 30 May 2013 Member No.: 62,328 |
The images in the first post are broken. Should I use the flow charts from post #12? It would depend upon where you are England + Wales [Scotland N Ireland] and whether it is a hire/lease vehicle. Or wheher it is a window sticky or ANPR through the Post. Start a new topic and we can assist with where you are at in the process. Although there are some operators that outsource back office recovery methods. issue [Allegedly] a ticket then outsource everything else, like NTK and Appeals to a Debt Collection Agent. -------------------- The owl of Minerva spreads its wings only with the falling of the dusk.
|
|
|
Mon, 21 Sep 2015 - 21:40
Post
#16
|
|
Member Group: Members Posts: 11 Joined: 21 Sep 2015 Member No.: 79,547 |
The images in the first post are broken. Should I use the flow charts from post #12? It would depend upon where you are England + Wales [Scotland N Ireland] and whether it is a hire/lease vehicle. Or wheher it is a window sticky or ANPR through the Post. Start a new topic and we can assist with where you are at in the process. Although there are some operators that outsource back office recovery methods. issue [Allegedly] a ticket then outsource everything else, like NTK and Appeals to a Debt Collection Agent. Great info. Thanks very much Albert |
|
|
Tue, 15 Dec 2020 - 16:47
Post
#17
|
|
New Member Group: Members Posts: 9 Joined: 20 Nov 2020 Member No.: 110,662 |
Hi There,
Is there Any Up to Date Updates for this Topic especially all the Missing Images or Is there an Updated Page elsewhere ? Cheers MV3 |
|
|
Wed, 18 Aug 2021 - 05:09
Post
#18
|
|
Member Group: Members Posts: 59 Joined: 8 Apr 2008 Member No.: 18,654 |
The images appear not to have been working for some while. Shouldn't they be replaced or this post be deleted?
|
|
|
Lo-Fi Version | Time is now: Wednesday, 17th April 2024 - 08:56 |