PePiPoo Helping the motorist get justice Support health workers

Welcome Guest ( Log In | Register )

PPC Ticket Flow Charts - ANPR and Ticket, Applies to England, Wales, Scotland and Northern Ireland
emanresu
post Sat, 28 Sep 2013 - 08:32
Post #1


Member


Group: Members
Posts: 11,094
Joined: 24 Aug 2007
From: Home alone
Member No.: 13,324



CHART 1: ANPR in England and Wales

The most common parking charge notice is one through ANPR in England and Wales. The laws are different in Scotland and
Northern Ireland and have their own system. Check your ticket against this





CHART 2: Paper Tickets in England and Wales

In addition to using ANPR some parking companies issue tickets. The timings are different in that they do not contact the Keeper until the 29th day and cannot contact the keeper for payment after 56 days.





CHART 3: ANPR in Scotland and Northern Ireland

In Scotland and Northern Ireland, ANPR tickets DO NOT have the "keeper liability" that tickets in England and Wales do as the laws are different.






CHART 4: Paper Tickets in Scotland and Northern Ireland

The same goes for paper tickets. No Keeper liability.






CHART 5: POPLA Process: England and Wales ONLY

Lastly if you have an ANPR or paper ticket in England and Wales and want to appeal a ticket, this is the process and the timings. PPC's are known to ignore these so you might want to print this process out and use it to check.

Don't forget that if you get a POPLA code, check to see if they have sent you a valid one, and use it within the > 28 day time scale set.




Note: All copyright acknowledged.

Edit: In the POPLA flowchart it shows the "mitigation" route which is something that is NOT in the legislation but has been requested by the Secretary of State. We have never seen a POPLA appeal referred back for mitigation so it is best to assume that "mitigation" does not apply.

This post has been edited by Fredd: Sat, 21 Oct 2017 - 09:58
Reason for edit: Edited to replace flowcharts with versions in Post #12
Go to the top of the page
 
+Quote Post
 
Start new topic
Replies (1 - 17)
Advertisement
post Sat, 28 Sep 2013 - 08:32
Post #


Advertise here!









Go to the top of the page
 
Quote Post
Quicksilver
post Sat, 28 Sep 2013 - 09:59
Post #2


Member


Group: Members
Posts: 313
Joined: 25 Oct 2006
Member No.: 8,512



Are these flow charts from a PPC website or did you fabricate them by yourself?

Q.
Go to the top of the page
 
+Quote Post
Lynnzer
post Sat, 28 Sep 2013 - 13:43
Post #3


Member


Group: Members
Posts: 8,582
Joined: 9 Feb 2006
Member No.: 4,813



QUOTE (Quicksilver @ Sat, 28 Sep 2013 - 10:59) *
Are these flow charts from a PPC website or did you fabricate fascinate them by yourself?

Q.

commendable stuff

This post has been edited by Lynnzer: Sat, 28 Sep 2013 - 13:45


--------------------
The Asda shopping trolley parking ticket enthusiast
Go to the top of the page
 
+Quote Post
Vinesh Patel
post Sat, 28 Sep 2013 - 16:52
Post #4


Member


Group: Members
Posts: 195
Joined: 24 Jan 2013
Member No.: 59,573



Imperial is a trading style of NCP.
Go to the top of the page
 
+Quote Post
Salmosalaris
post Sat, 28 Sep 2013 - 16:58
Post #5


Member


Group: Members
Posts: 2,327
Joined: 10 Jan 2013
Member No.: 59,283



interesting they admit in Scotland / NI if the RK refuses to name the hirer or driver ( rather than ignore ) the PCN is actually cancelled.

This post has been edited by Salmosalaris: Sat, 28 Sep 2013 - 17:01


--------------------
Note, I am not legally qualified and not offering legal advice .Liability for application of anything I say lies with the reader
Go to the top of the page
 
+Quote Post
Glacier2
post Sun, 29 Sep 2013 - 13:31
Post #6


Member


Group: Members
Posts: 10,695
Joined: 23 Apr 2004
From: Not in the UK
Member No.: 1,131



So a letter from the RK saying I was not the driver and I am not telling you will get the invoice cancelled?

That is dynamite if true.
Go to the top of the page
 
+Quote Post
Salmosalaris
post Mon, 30 Sep 2013 - 11:57
Post #7


Member


Group: Members
Posts: 2,327
Joined: 10 Jan 2013
Member No.: 59,283



Or even just a letter refusing to identify the driver .
I suppose they know they're buggered and up against someone who won't give in to their pitiful maildrop


--------------------
Note, I am not legally qualified and not offering legal advice .Liability for application of anything I say lies with the reader
Go to the top of the page
 
+Quote Post
Rhothgar_Den_Vik...
post Mon, 30 Sep 2013 - 14:33
Post #8


Member


Group: Members
Posts: 665
Joined: 20 Jun 2007
Member No.: 12,508



Nice piece of work! Thank you.


--------------------
Defendant 1 VCS 0
Go to the top of the page
 
+Quote Post
m7891
post Tue, 8 Oct 2013 - 18:05
Post #9


Member


Group: Members
Posts: 346
Joined: 10 Aug 2012
Member No.: 56,508



QUOTE (Salmosalaris @ Mon, 30 Sep 2013 - 12:57) *
Or even just a letter refusing to identify the driver .
I suppose they know they're buggered and up against someone who won't give in to their pitiful maildrop

Something similar to an email my brother sent to a well-known ANPR company (brother is RK of the car and got the invoice through the post), perhaps:

Some parts changed to avoid Google.

QUOTE
Dear Athena ANPR

Your ref: xxxxxxxxx
Our ref: xxxxxxxx

Thank you for your correspondence of xxxxx, requesting the name of the driver of vehicle xxxxxxx ("the vehicle") between xxxxxx onxxxxxx

Having considered your request, I have decided to decline to offer you the details of the driver. The reasons for this are detailed below:

In your correspondence, you allege that the driver of the vehicle "exceeded free parking duration at [location]". You then go on to state that "the terms and conditions of the car park are clearly displayed on signs in prominent places".

Unfortunately, you have provided no evidence of these. Two photographs of the vehicle are provided, however neither show it definitively in the location you allege. Furthermore, without a copy of the "terms and conditions" you claim exist, I am not satisfied the driver breached them.

I therefore reject this request.

This decision can be appealed. If you wish to appeal, you must do so within 14 days of the date of delivery of this rejection. The date of delivery is deemed to be xxxx.

All appeals must be made either in writing to:

xxxxx

or by email to xxxxxxx

Please note that all appeals are subject to a £50 Appeal Registration Fee (ARF) that, by submitting an appeal, you agree to pay. The ARF must be paid at the time the appeal is registered, either by cheque (payable to xxx and sent to the above address) or via PayPal, to the above email address. Any appeals received without the relevant ARF will not be considered, but the ARF will remain payable, along with a £10 administration charge; an invoice for £60 will subsequently be issued. Failure to pay this invoice may result in your case being transferred to a debt collection company or to further legal proceedings where additional costs could be incurred.

For the avoidance of doubt, any correspondence received from yourselves (Athena ANPR Ltd) or by agents acting on your behalf (including, but not limited to, debt collection companies) by either post or email will be considered as an appeal and thus subject to the ARF that, by submitting said appeal, you will (per the terms stated above) have agreed to pay. The one and only exception is an automated acknowledgement of this correspondence.

For the further avoidance of doubt, the ARF is non-refundable, regardless if the appeal is accepted or rejected.

Yours sincerely,

Registered Keeper


Sufficed to say, he heard nothing from them - not least because if their "charge" has legal standing, so does his "Appeal Registration Fee"...

This post has been edited by m7891: Tue, 8 Oct 2013 - 19:31
Go to the top of the page
 
+Quote Post
emanresu
post Tue, 8 Oct 2013 - 18:19
Post #10


Member


Group: Members
Posts: 11,094
Joined: 24 Aug 2007
From: Home alone
Member No.: 13,324



Nice one.

A variant known in Contract Law as "battle of the forms"

See here:

http://en.wikipedia.org/wiki/Offer_and_acceptance
Go to the top of the page
 
+Quote Post
Albert Ross
post Thu, 21 Nov 2013 - 21:06
Post #11


Member


Group: Members
Posts: 1,640
Joined: 30 May 2013
Member No.: 62,328



Parking Charge Notice & Vehicles on Hire
I think the flow charts; with respect to hire vehicles, above are not correct in the way that charge notices are timed.
A Hire Company when it receives the Notice to Keeper, has the usual limits (28 days) to respond naming the driver [Hirer]
When a PPC receives the Notice stating that it is a Hire vehicle, it is required within 21 days to issue a notice to Hirer, and provide the hirer with:

14.2(a) a copy of the Notice to Keeper
13.2(a) a copy of the statement from the hire company (confirming that at the relevant time that it was a vehicle on hire) *Named Person*
13.2(b)a copy of the Hire Agreement
*13.3(a)* a copy of the Clause that the hirer [Named Person] will be liable for all Charges
14.5 And the Notice to Hirer.
Protection of Freedoms Act 2012
A Hirer also has only has 21 Days to respond.14.5©

So a valid (ANPR) Notice can take up 63 days to arrive. Although it will only be valid if Notice to hirer is delivered within the 21 days of PPC receiving a statement from the hire company.


--------------------
The owl of Minerva spreads its wings only with the falling of the dusk.
Go to the top of the page
 
+Quote Post
emanresu
post Thu, 30 Jan 2014 - 08:49
Post #12


Member


Group: Members
Posts: 11,094
Joined: 24 Aug 2007
From: Home alone
Member No.: 13,324



Could the mods add this back to post # 1? Thanks

CHART 1: ANPR in England and Wales

The most common parking charge notice is one through ANPR in England and Wales. The laws are different in Scotland and
Northern Ireland and have their own system. Check your ticket against this






CHART 2: Paper Tickets in England and Wales

In addition to using ANPR some parking companies issue tickets. The timings are different in that they do not contact the Keeper until the 29th day and cannot contact the keeper for payment after 56 days.





CHART 3: ANPR in Scotland and Northern Ireland

In Scotland and Northern Ireland, ANPR tickets DO NOT have the "keeper liability" that tickets in England and Wales do as the laws are different.





CHART 4: Paper Tickets in Scotland and Northern Ireland

The same goes for paper tickets. No Keeper liability.






CHART 5: POPLA Process: England and Wales ONLY

Lastly if you have an ANPR or paper ticket in England and Wales and want to appeal a ticket, this is the process and the timings. PPC's are known to ignore these so you might want to print this process out and use it to check.

Don't forget that if you get a POPLA code, check to see if they have sent you a valid one, and use it within the ] 28 day time scale set.





Note: All copyright acknowledged.

Edit: In the POPLA flowchart it shows the "mitigation" route which is something that is NOT in the legislation but has been requested by the Secretary of State. We have never seen a POPLA appeal referred back for mitigation so it is best to assume that "mitigation" does not apply.
Go to the top of the page
 
+Quote Post
LikeCooking
post Mon, 23 Jun 2014 - 22:40
Post #13


Member


Group: Members
Posts: 19
Joined: 23 Jun 2014
Member No.: 71,449



Hi - thank you for these flow charts.

Looking at Chart 1

If a Notice to Keeper is dated on the 5th June, what is the expected date of delivery?
I read in the Protection of Freedom Act this should be on the second working day after the day on which it is posted.
Would this be 7th June which is a Saturday or would this be assumed to be 9th June which is a Monday?

When 14 days has expired the PPCs like to send a reminder.
Should that be 14 days from the date on the letter or 14 days from when the notice is assumed to be delivered?
Hence would it be expected for a PPC to send a notice dated 19th June or 21st June or 23rd June?

Ta LC
Go to the top of the page
 
+Quote Post
Harryd
post Mon, 21 Sep 2015 - 18:14
Post #14


Member


Group: Members
Posts: 11
Joined: 21 Sep 2015
Member No.: 79,547



The images in the first post are broken. Should I use the flow charts from post #12?
Go to the top of the page
 
+Quote Post
Albert Ross
post Mon, 21 Sep 2015 - 19:06
Post #15


Member


Group: Members
Posts: 1,640
Joined: 30 May 2013
Member No.: 62,328



QUOTE (Harryd @ Mon, 21 Sep 2015 - 19:14) *
The images in the first post are broken. Should I use the flow charts from post #12?

It would depend upon where you are England + Wales [Scotland N Ireland] and whether it is a hire/lease vehicle.
Or wheher it is a window sticky or ANPR through the Post.
Start a new topic and we can assist with where you are at in the process.

Although there are some operators that outsource back office recovery methods. issue [Allegedly] a ticket then outsource everything else, like NTK and Appeals to a Debt Collection Agent.


--------------------
The owl of Minerva spreads its wings only with the falling of the dusk.
Go to the top of the page
 
+Quote Post
Harryd
post Mon, 21 Sep 2015 - 21:40
Post #16


Member


Group: Members
Posts: 11
Joined: 21 Sep 2015
Member No.: 79,547



QUOTE (Albert Ross @ Mon, 21 Sep 2015 - 20:06) *
QUOTE (Harryd @ Mon, 21 Sep 2015 - 19:14) *
The images in the first post are broken. Should I use the flow charts from post #12?

It would depend upon where you are England + Wales [Scotland N Ireland] and whether it is a hire/lease vehicle.
Or wheher it is a window sticky or ANPR through the Post.
Start a new topic and we can assist with where you are at in the process.

Although there are some operators that outsource back office recovery methods. issue [Allegedly] a ticket then outsource everything else, like NTK and Appeals to a Debt Collection Agent.


Great info. Thanks very much Albert
Go to the top of the page
 
+Quote Post
Marvoyager3
post Tue, 15 Dec 2020 - 16:47
Post #17


New Member


Group: Members
Posts: 9
Joined: 20 Nov 2020
Member No.: 110,662



Hi There,

Is there Any Up to Date Updates for this Topic especially all the Missing Images or Is there an Updated Page elsewhere ?

Cheers MV3
Go to the top of the page
 
+Quote Post
BArgue
post Wed, 18 Aug 2021 - 05:09
Post #18


Member


Group: Members
Posts: 59
Joined: 8 Apr 2008
Member No.: 18,654



The images appear not to have been working for some while. Shouldn't they be replaced or this post be deleted?
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



Advertisement

Advertise here!

RSS Lo-Fi Version Time is now: Thursday, 28th March 2024 - 10:26
Pepipoo uses cookies. You can find details of the cookies we use here along with links to information on how to manage them.
Please click the button to accept our cookies and hide this message. We’ll also assume that you’re happy to accept them if you continue to use the site.
IPS Driver Error

IPS Driver Error

There appears to be an error with the database.
You can try to refresh the page by clicking here