Disabled Parking at Sainsburys, Had interesting reply to enquiry |
Disabled Parking at Sainsburys, Had interesting reply to enquiry |
Fri, 29 Mar 2013 - 11:38
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New Member Group: Members Posts: 5 Joined: 29 Mar 2013 Member No.: 60,836 |
Hi,
This is my first post here but I've been browsing the site for some time and been active on other forums for many years. Background is that my wife is disabled and does not have a Blue Badge. We noticed signs up at Sainsbury that said the disabled parking spaces were only for Blue Badge holders. I queried that with their Customer Services team based on my understanding that:
Sainsbury's own corporate website stated: QUOTE All car parks have designated disabled parking spaces. These are situated near the main store entrance for any of our customers with a mobility/access requirement. (note use of the word "any").I got a reply today which stated: QUOTE Dear Mr W~ Thank you for your email and your patience while we looked into your query about designated disability parking spaces. We have received a reply from our internal team and they have advised us that we only allow disabled customers with blue badges to use our disabled spaces which is in line with DFT guidance. If you are registered disabled, you are entitled to a blue badge. If you have walking difficulties and require wider bays to get in or out of your vehicle, you are welcome to use a parent and child bay. Our website will be updated to display the correct information. We appreciate you taking the time to bring this matter to our attention. Kind regards Katrina Dick | Customer Manager Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT So they ARE insisting on Blue Badges for the disabled spaces but it's fine for disabled people to use Parent and Child spaces. Is anybody aware of the DFT guidance mentioned or come across this policy before? |
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