I emailed the DVLA to see who had requested to see my data because the company is well out of time with the Notice to Registered Keeper.
(I have made a soft appeal and hope they take it to POPLA).
The DVLA have come back with this:
Dear Mr
Thank you for your email request relating to release of information from the DVLA vehicle records. As one of the managers of Vehicle Record Enquiries section, it has been passed to me. I must advise that the type of enquiry you are making is not dealt with under the Freedom of Information Act. This is a Data Subject Access Request which is dealt with under the Data Protection Act.
Please submit your request by letter with the required administrative fee of £5.00 by cheque or postal order, made payable to DVLA. The address to send it to is:
FAO Linda Hopkins
DVRE 2
DVLA
Longview Road
Swansea
SA99 1AJ
I am sorry for the inconvenience caused, however this is the required procedure for applying for information. I will be pleased to assist you promptly upon receipt.
Has this happened to anyone else? Seems strange that the DVLA charges parking companies £2.50 to access the data and £5.00 for the person whose data it is (so to speak!)
I asked who accessed it; what reason they gave; date of access and date of reply.
I filled in the form on their website for FOI requests.
I emailed the DVLA to see who had requested to see my data because the company is well out of time with the Notice to Registered Keeper.
(I have made a soft appeal and hope they take it to POPLA).
The DVLA have come back with this:
Dear Mr
Thank you for your email request relating to release of information from the DVLA vehicle records. As one of the managers of Vehicle Record Enquiries section, it has been passed to me. I must advise that the type of enquiry you are making is not dealt with under the Freedom of Information Act. This is a Data Subject Access Request which is dealt with under the Data Protection Act.
Please submit your request by letter with the required administrative fee of £5.00 by cheque or postal order, made payable to DVLA. The address to send it to is:
FAO Linda Hopkins
DVRE 2
DVLA
Longview Road
Swansea
SA99 1AJ
I am sorry for the inconvenience caused, however this is the required procedure for applying for information. I will be pleased to assist you promptly upon receipt.
Has this happened to anyone else? Seems strange that the DVLA charges parking companies £2.50 to access the data and £5.00 for the person whose data it is (so to speak!)
I asked who accessed it; what reason they gave; date of access and date of reply.
I filled in the form on their website for FOI requests.
This is standard.
Most companies charge £10.
They will then send you everyone who seemed information about you. Not necessarily the reason. I did this with Sky and had over 100 pages. This includes any recorded telephone calls.
Dear Sir,
Ref Vehicle Reg
Thank you for your response of the (date) 2013. I would like to modify my enquiry as follows. I am seeking details of any action taken by the DVLA as a Freedom of Information Request.
The Protection of Freedoms Act 2013 imposes strict time limits within which registered keeper's data may be requested. The Data Protection Act obliges the DVLA to process data lawfully.
Please find attached a copy of a Notice to Keeper from (name of PPC)
Accordingly I would be grateful if you could confirm;
(a) the date and time that (the name of the PPC) requested my personal data; and
(b) the date and time that the DVLA made that data available.
I would be grateful if you could reply by the xxth May 2013.
Regards
I can confirm that when I emailed an email similar to the following with a scan of the NTK attached to foi@dvla.gsi.gov.uk I got the information back within a few days & at no charge.
**** Nigel. If everyone that got a fake invoice requested confirmation from the DVLA that the company requesting the RK data were the ones who had the "claim", it would well and truly gum up the works.
Hats off to you
Thanks everyone and I've sent it off as you suggested.
I am still dealing with the speculative invoice but I will come back once the full story can be told.
And thanks again - that worked.
I have followed the advice in this thread but I am having no luck with DVLA.
My first email:
Please can you provide details of all requests for the release of information in relation to vehicle xxxxxxx for which I am the registered keeper, from Oct 2014 onwards.
Their response:
So that we may help you with your enquiry, you will need to submit your request on form V888 which is available to download by clicking here. The completed V888 should be sent to:
Vehicle Record Enquiries
DVLA
Swansea
SA99 1AJ
A copy of a utility bill or bank/building society statement, which shows your current address, issued within the last three months, must accompany a V888 request. Please fully read the guidance notes on the V888 before sending your application.
There is a fee for this service. Please make cheques or postal orders payable to DVLA Swansea.
You will receive a reply within 4 weeks.
If you are unable to download and complete the V888 and require the form to be posted to you, please call our Vehicle Customer Services team on 0300 790 6802. Our opening hours are 8.00am to 7.00pm Monday to Friday and 8.00am to 2.00pm on Saturday.
My second email:
Thank you for your reply. Unfortunately your response is not relevant to my request.
The V888 form you mentioned in your email is used to request registered keeper details for a particular vehicle. This is not what I have asked for.
What I have actually requested is the details of who has been making enquiries on my vehicle (i.e. thirdparties) within the past 3 months. This information is free to provide and does not require completion of any additional forms.
Please respond with the information I have requested. Thank you.
Their response:
Perhaps it would help if I explain that a V888 form also covers any enquiries regarding information about a vehicle that was previously registered; or is registered in your name – the fee is £5.
However if you believe that your details have been obtained fraudulently or misused; you should write to –
Driver and Vehicle Record Enquiries
DVLA
Swansea
SA99 1AJ
Please include details of how the information has been misused and the vehicle registration number. DVLA will investigate all allegations where information has been requested unlawfully and where appropriate.
How do I convince these people to simply do what I've asked?
Thanks
Either frame it as a complaint that you believe your details have been misused, or pay the £5.
For further help or discussion please start your own thread instead of bumping ancient ones.
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