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Lidl Euro Parking Services, Patron Not On Site.
Bigdwazda
post Mon, 19 Feb 2018 - 12:58
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Hi,

We are in a quandary having lodged an appeal against my ticket that we were almost sure would have been upheld in our favour.

We parked on the site and went to get some money from the bank about 5 minutes away while the family went to to town. There is no charge for the car park for patrons.

The keeper then returned to Lidl and proceeded to purchase a couple of items and went to their car where they found the attendant giving a ticket.

The observation time on the ticket was 13.08 to 13.17pm, the receipt from the purchase was 13.16pm. Euro Car Parking rejected on the basis that attendant had seen the keeper returning from elsewhere and the reason for the ticket. Technically true but they had gone to get money to purchase something from the store.

So my question is should they appeal or because they did initially go off the site should they just pay it?

This post has been edited by Bigdwazda: Tue, 20 Feb 2018 - 20:11
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post Mon, 19 Feb 2018 - 12:58
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Jo Carn
post Wed, 21 Feb 2018 - 10:29
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Absolutely DO NOT PAY. Unless you were in the car park for more than 90 minutes, you did not breach its terms. If you can prove you were in Lidl then what's the problem? Stop panicking and read the sign. Does it say you cannot leave the premises? Does it say you can only go to Lidl? Lidl will not support you because they take a percentage of all the funds raised from these baseless claims.

Redivi is right - do not go to IAS. Read other threads regarding the opinion of IAS

However, you must be prepared for a fight. You must be prepared to stand firm when they bully you with rising charges, threaten you with debt collectors and cajole you with Court. If you haven't got the stomach for it, then pay now. But let me say this. If you pay, you encourage them, you feed the beast. Sorry to be harsh but why ask for advice if you don't take it?[/size][/size]
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Bigdwazda
post Wed, 21 Feb 2018 - 12:13
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I think I am going to have to pay. The fight isn't worth it

The sign does say that parking is for 90 minutes while onsite only. There is a link to the sign in my previous post.

I did have a CEO response and the contract for parking is not with them so they can't do anything. I did send a response saying they should take it up with the landlord as even there own staff have been given tickets.

I will never use the car park again and by extension Lidl.
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ostell
post Wed, 21 Feb 2018 - 12:32
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An entry into Lidl's facebook page may help.
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Redivi
post Wed, 21 Feb 2018 - 12:37
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There's no fight about it

You've done everything you had to
Now ignore the correspondence

If anything needs a response, we'll draft a reply

You could at least consider that paying Euro £100 will finance the applications to the DVLA for the details of forty other Lidl customers to demand payments that are not owed

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Bigdwazda
post Wed, 21 Feb 2018 - 12:46
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I know I could hold out but I have paid it.

If I had been onsite the whole time I would fight it but as I went off-site initially I decided to pay. Unfortunately this has kept me from sleeping the last few nights properly. It's easier to pay and get some sleep, some of us can hold out some of us can't.




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nosferatu1001
post Wed, 21 Feb 2018 - 12:48
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This is a fight back forum
Youd fought
THis company doesnt do court. Just sends letters. Mere letters from wastes of air shouldnt cause you so much anxiety.
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kommando
post Wed, 21 Feb 2018 - 12:52
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And adding a 'cannot leave site' may be in breach of the planning conditions for the site.

An example

https://www.dailyrecord.co.uk/news/local-ne...charges-2402816

In a bid to ease concern over the loss of free parking on the site where the store was built, Morrisons told a public inquiry ten years ago that it would “not restrict the use of car parks either in terms of time spent or by charging”.

The inquiry was told that Morrisons were “comfortable with the prospect of customers parking in the car park and then moving out on foot to complete multiple shopping trips by visits to other outlets closer to the town centre”.

The inquiry was actually told the Morrisons store would boost the availability of public parking in Kilmarnock.

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Bigdwazda
post Wed, 21 Feb 2018 - 12:53
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I looked up there court cases and they did 391 last year. Everyone's situation is different, I appreciate all the help but alas my fight has ended.

Out of interest have you ever seen a sign before that states you must stay on site? Personally I haven't before, perhaps it's due to the hotel on the same site.
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Redivi
post Wed, 21 Feb 2018 - 13:11
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Lots of times

It was the subject of the "Toothbrush case" where the judge said that the parking operative failed to warn the driver that walking off site would result in the charge
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Jo Carn
post Wed, 21 Feb 2018 - 13:19
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Is it the person or the car that has to stay on site?

Please, if you are going to cave so easily then don't ask our advice and don't waste our time. There are plenty of other people who will use our help.
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Bigdwazda
post Wed, 21 Feb 2018 - 13:30
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It just states "90 minutes maximum stay while you remain on the premises, no return within 2 hours"
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nosferatu1001
post Wed, 21 Feb 2018 - 15:01
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390 cases out of 10,000s of tickets

Crap letters shouldnt make you so anxious. This might be somethign you get some help with.
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Umkomaas
post Wed, 21 Feb 2018 - 19:46
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Oh dear.

Read this and realise why no other 'leaving the site' case has ever been to a county court since. 6 years since this one.

http://forums.pepipoo.com/index.php?act=at...t&id=16231)

£100 flushed away.

This post has been edited by Umkomaas: Wed, 21 Feb 2018 - 19:47
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Bigdwazda
post Thu, 22 Feb 2018 - 01:03
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QUOTE (Umkomaas @ Wed, 21 Feb 2018 - 19:46) *
Oh dear.

Read this and realise why no other 'leaving the site' case has ever been to a county court since. 6 years since this one.

http://forums.pepipoo.com/index.php?act=at...t&id=16231)

£100 flushed away.


Interesting read though there are some worrying signs they learnt from this.

1. The sign now says you must be on site. In this case the signs said whilst onsite.
2. The premises were not easily defined where in my case they were.
3. The PPC never mentioned seeing me leave, only that I arrived back from somewhere else this limiting any mitigation they could have provided initially.

I am in no way defending their actions and I am going to keep my complaint with Lidl going and hopefully get some joy there. My thinking is that while they are not the landlord they shouldn't let this happen to customers. Maybe they will look into it further especially as I noted their own staff had been ticketed.

In all lilelyhood I appreciate this would not have gone to court but I wasn't willing to take the chance.
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nosferatu1001
post Thu, 22 Feb 2018 - 10:52
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They still need to ID the driver. They cannot do that unless you tell them.
They wont have an acutal witness to the events there, at any court case ever. Its never happened.
Did the signs adeuqately define the boundary of the site, iuncluding a full map. DOes this comply with their planning requirements? Most town centre car parks do NOT allow companies to restrict them to use while on site only

LIdl couldnt give a toss

Youve just let them harass 40 more people.
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