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Looking for Advice on a PCN, First Time user
Scoot97
post Wed, 19 Jan 2022 - 10:54
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I parked up on Paignton Seafront and started a Ringo session on my phone, but was unaware that i had selected my wifes car instead of my own. When I got back to the car I stopped the session but found a PCN on the screen. I have appealed and explained the situation showing screenshots of the app with both cars on there and have even sent them my home CCTV footage showing her car in the drive at the time the ticket was issued ! They have refused it as " a parking session is only valid for the registration entered when starting the session" and "there would be nothing to stop two vehicles being parked, but payment only being made for one". I feel that I have paid for the parking session with proof that the vehicle that was being paid for was NOT parked there at the time. If it helps, it is Torbay Council that I am dealing with. Should I take this further as I feel the CCTV footage proves my appeal. Many Thanks in advance.

This post has been edited by Scoot97: Wed, 19 Jan 2022 - 11:16
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post Wed, 19 Jan 2022 - 10:54
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DancingDad
post Wed, 19 Jan 2022 - 11:23
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Let's see the PCN and correspondence.

At the moment seems like mitigation pnly but actual wording is important
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Scoot97
post Wed, 19 Jan 2022 - 11:35
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Thankyou for taking a look. Ill try and get a copy of the PCN tonight. I have attached the correspondence I have received.

This post has been edited by Scoot97: Wed, 19 Jan 2022 - 11:43
Attached File(s)
Attached File  00059808.pdf ( 292.74K ) Number of downloads: 27
 
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stamfordman
post Wed, 19 Jan 2022 - 12:48
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So they say you could have park two cars but are not suggesting this happened - as you did provide evidence you were not.

I would go on with this as it's only £25 at stake and they have pretty much admitted that the reason they enforce - the old two car chestnut - did not happen.

I also reckon their policy puts them on the back foot for an 06 code which I presume this is as they have 1st time cancellation for various honest errors:

06
Upside down P&D 1st offence only if mitigating circumstances
P&D with vehicle registration 1st offence only
Breakdown and Emergency
Parkmobile 1 digit incorrect 1st offence only
Parkmobile GPS error – if several car parks in some location
Emergency unmarked vehicle – evidence from employer
Blue Badge error 1st offence only


https://drive.google.com/file/d/14xwtsI7H05...U-39cMEeTC/view

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cp8759
post Fri, 21 Jan 2022 - 15:23
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Please show us the PCN, the council photos, and give us a link to the location on google streetview.


--------------------
If you would like assistance with a penalty charge notice, please post a thread on https://www.ftla.uk/index.php
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