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TNC Parking - Alleged Unpaid Parking Notice
legend85
post Tue, 13 Sep 2011 - 17:22
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I returned from holiday today to find that my housemate has put aside letter addressed to me from TNC Parking Services, dated earlier this month, breaking down an "unpaid parking charge notice" for £135 + a £45 administration charge, which was originally issued back in June.

A few things stand out:
1. I have no recollection of ever parking at the location they claim I was in.
2. On the day of the alleged offence, I was at work in Leeds the entire day.
3. I have had no charge notice, from any company / authority, in any location, affixed to the vehicle since I have owned it.
4. TNC allege that I have ignored "all correspondence from their client" - I have received none whatsoever in relation to the alleged charge.

Anyway, the letter advises me that I have 14 days to respond, yadda yadda ya.

Unfortunately (perhaps) I have contacted the number on the letter to dispute the claim, although it unsurprisingly got me nowhere. I know that it goes against all advice to correspond with these people but after a 10hr flight and 4hrs+ drive, I'm not exactly in the mood for entertaining crap like this.

Anyway, after putting the phone down I pick up today's mail, only to have another letter from TNC. This letter, dated 15th February, advises me that after failing to respond to their letter from early September, I "must act today" or the matter goes to their litigation department. Ignoring the laughable date of the letter an the fact that I am still within their arbitrary 14 day period, what is the recommended course of action here? Has anyone had any experience with this PPC?

I'd also be interested in any reassurance about what they can and can't do. I'd like to think that I'm fairly capable of dealing with this but I'm not sure my housemate is if anyone comes / calls.

This post has been edited by legend85: Tue, 13 Sep 2011 - 17:23
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post Tue, 13 Sep 2011 - 17:22
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Basfordlad
post Tue, 13 Sep 2011 - 17:27
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Ignore:)
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ManxRed
post Tue, 13 Sep 2011 - 17:29
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They can't do anything. Their case has little merit even if you did park where they say you did, and much much less if you didn't.

You can either ignore all the correspondence in the knowledge that they will eventually go away, and that their threats of legal action are hollow and baseless, or - as you have already contacted them - try sending them this:

I deny any debt to your company and will under no circumstances make any payment in the absence of a court judgement.

Please commence legal proceedings within ten days or I will assume that you have no case and the matter is closed.

I will not contact you again and regard any other communication from your company or your agent as harassment. This will be immediately reported to Trading Standards, BPA and DVLA. If it continues I will also report the matter to the police as a criminal offence under the Protection From Harassment Act.


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bama
post Tue, 13 Sep 2011 - 17:34
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TNC Parking ?

who they ?
what company name/number did they put on the letters ?

do not post up the letters on here


--------------------
Which facts in any situation or problem are “essential” and what makes them “essential”? If the “essential” facts are said to depend on the principles involved, then the whole business, all too obviously, goes right around in a circle. In the light of one principle or set of principles, one bunch of facts will be the “essential” ones; in the light of another principle or set of principles, a different bunch of facts will be “essential.” In order to settle on the right facts you first have to pick your principles, although the whole point of finding the facts was to indicate which principles apply.

Note that I am not legally qualified and any and all statements made are "Reserved". Liability for application lies with the reader.
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legend85
post Tue, 13 Sep 2011 - 17:41
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QUOTE (bama @ Tue, 13 Sep 2011 - 18:34) *
TNC Parking ?

who they ?
what company name/number did they put on the letters ?

do not post up the letters on here



The letter is headed TNC Parking Services with the following details:
Portland House, Albion Street, Cheltenham, Gloucestershire, GL52 2LG Tel: 01242 214656

The footer also has the following:
TNC Parking Services is a trading name for TMC Management Ltd
Incorporated in Wales. Company Number 1639133
Registered office: Portland House, Albion Street, Cheltenham, Gloucestershire, GL52 2LG
Branch offices in London, Glasgow, Dublin & Belfast
www.tncgroupservices.com
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Esmerobbo
post Tue, 13 Sep 2011 - 17:58
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Debt collectors with a "parking services" division!

http://www.tncgroupservices.com/

http://www.tncgroupservices.com/parking.html
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bama
post Tue, 13 Sep 2011 - 18:05
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'nuff said.


--------------------
Which facts in any situation or problem are “essential” and what makes them “essential”? If the “essential” facts are said to depend on the principles involved, then the whole business, all too obviously, goes right around in a circle. In the light of one principle or set of principles, one bunch of facts will be the “essential” ones; in the light of another principle or set of principles, a different bunch of facts will be “essential.” In order to settle on the right facts you first have to pick your principles, although the whole point of finding the facts was to indicate which principles apply.

Note that I am not legally qualified and any and all statements made are "Reserved". Liability for application lies with the reader.
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legend85
post Tue, 13 Sep 2011 - 18:52
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Thanks for the advice so far folks.

What's the general consensus on what to do if I have contacted them? Just ignore them or ask them to put up or shut up?

I've not come across this structure of a 'debt collection agency with a parking service' - does that structure change anything?
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southpaw82
post Tue, 13 Sep 2011 - 18:57
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It changes nothing - the charges are [almost always] unenforceable as a matter of law, regardless of who is trying to enforce them. If this "ticket" is nothing to do with you I would, in this instance, be tempted to contact them and deny all knowledge. Explain that you and your vehicle were nowhere near there at the time (if true) and tell them to stop contacting you as, obviously, any debt is denied.


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Any comments made do not constitute legal advice and should not be relied upon. No lawyer/client relationship should be assumed nor should any duty of care be owed.
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Gan
post Tue, 13 Sep 2011 - 19:06
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QUOTE (ManxRed @ Tue, 13 Sep 2011 - 18:29) *
I deny any debt to your company and will under no circumstances make any payment in the absence of a court judgement.

Please commence legal proceedings within ten days or I will assume that you have no case and the matter is closed. For your information, the vehicle was nowhere near the location at the time you allege and your claim is completely without foundation.

I will not contact you again and regard any other communication from your company or any agent as harassment. This will be immediately reported to Trading Standards, BPA and DVLA. If it continues I will also report the matter to the police as a criminal offence under the Protection From Harassment Act.


Assuming it's true, I would insert the extra sentence into ManxRed's letter and send that
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legend85
post Wed, 14 Sep 2011 - 09:41
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Thanks guys.

My employer has provided a statement to confirm that I was on their premises on the day of the alleged "breach", would it be wise to include this in my reply of keep hold of it for the time being?
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bama
post Wed, 14 Sep 2011 - 10:02
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keep the original !
use a copy


--------------------
Which facts in any situation or problem are “essential” and what makes them “essential”? If the “essential” facts are said to depend on the principles involved, then the whole business, all too obviously, goes right around in a circle. In the light of one principle or set of principles, one bunch of facts will be the “essential” ones; in the light of another principle or set of principles, a different bunch of facts will be “essential.” In order to settle on the right facts you first have to pick your principles, although the whole point of finding the facts was to indicate which principles apply.

Note that I am not legally qualified and any and all statements made are "Reserved". Liability for application lies with the reader.
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