Locked in car park overnight without warning, given PCN for overstaying |
Locked in car park overnight without warning, given PCN for overstaying |
Thu, 8 Nov 2018 - 12:49
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New Member Group: Members Posts: 2 Joined: 8 Nov 2018 Member No.: 100,833 |
I recently joined a 24-hour budget gym. My first few sessions I arrived by car at around 9pm and left by 10pm. One day I finished at 10:10pm, and found my car locked behind a gate. Another guy was in the same situation, and so we went inside the gym to find someone to let us out, but the staff had gone home for the night. The out-of-hours contact point went straight to a third-party company who were unable to help. The parking company's phone number told me to ring back during working hours. I had to walk home and then return to collect my car at 7am the next morning.
A couple of weeks later I received a parking charge notice in the post from the external company responsible for managing the car park, showing that I'd overstayed by 8 hours longer than the 2 hours permitted. I've appealed through their online appeals form, attaching my gym access log showing my 55 minute workout time and the picture of the parking company's car park sign, which doesn't state any restricted hours. I'm waiting to hear back from them, and if they decline my appeal I can then appeal through the BPA's appeals process. Things to note:
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