parking eye pcn, broken down in car park |
parking eye pcn, broken down in car park |
Mon, 17 Apr 2017 - 09:04
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#1
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Member Group: Members Posts: 13 Joined: 23 May 2014 Member No.: 70,856 |
Hi all.... have just received a pcn from parking eye, issued on 12/04/17, after staying in the carpark for 2 hrs 52 mins. this was due to the fact the car broke down and it took the recovery vehicle time to tow the car away. i went to see the manager who said they couldn't quash the pcn even though i took a copy of the store receipt and the manager stated that if i contact PE they would cancel the pcn. Would you suggest i appeal enclosing proof that he was using the store and also proof from the garage that they had towed his car. Also do you admit who was driving the vehicle?
thanks in advance for any help you can provide sorry posted this in the wrong section This post has been edited by waveyboy: Mon, 17 Apr 2017 - 12:30 |
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Mon, 17 Apr 2017 - 09:04
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Mon, 17 Apr 2017 - 09:06
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#2
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Member Group: Members Posts: 41,510 Joined: 25 Aug 2011 From: Planet Earth Member No.: 49,223 |
Did they supply photo's? (i.e. the car being towed?)
Hit '! Report' and ask for the thread to be moved. -------------------- RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information, SAR=Subject Access Request Private Parking - remember, they just want your money and will say almost anything to get it. |
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Mon, 17 Apr 2017 - 09:11
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#3
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Member Group: Members Posts: 13 Joined: 23 May 2014 Member No.: 70,856 |
yes they were photos and although you can see the tow vehicle you can't tell its being towed
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Mon, 17 Apr 2017 - 11:15
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#4
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Member Group: Members Posts: 17,088 Joined: 8 Mar 2013 Member No.: 60,457 |
How many checks was it that PE perform to prevent incorrect issue of a PCN?
No need to name the driver, just that the driver was shopping and here's the receipts, and also include the charge for the tow truck. Call it frustration of contract. And mention that they can see the tow truck in their own photos. That shop manager must live in cloud cuckoo land! Which store was it? Suggest an edit to the first post so that the identity of the driver cannot be inferred. |
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Mon, 17 Apr 2017 - 12:34
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#5
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Member Group: Members Posts: 13 Joined: 23 May 2014 Member No.: 70,856 |
Aldi was the shop, she said that if i have any more problems with parking eye(which i think i will) to come back and she would raise it with the area manager
This post has been edited by waveyboy: Mon, 17 Apr 2017 - 12:37 |
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Tue, 18 Apr 2017 - 07:25
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#6
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Member Group: Members Posts: 28,687 Joined: 27 Nov 2007 Member No.: 15,642 |
Do that anyway
State it is unacceptable that THEIR AGENT has accessed your PERSONAL informaiton when there is clear evidence, in their agents photos, that the vehicle was being towed. Require them to cancel it. Point out you will not be shopping there again unless this happens. You can appela to PE and point out that, as their "up to 19 checks" including a supposed manual check has clearly failed, they have breached their obligations under both the KADOE contract AND the Data Protection Act 1998, and that you expect them to immediately cancel the charge and to cease processing your data. You include a copy of the tow charge receipt confirming the vehicle was towed. If they fail to cease processing yoru data, you reserve the right to puruse them for breach of the data proteciton act. |
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Sat, 6 May 2017 - 20:07
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#7
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Member Group: Members Posts: 13 Joined: 23 May 2014 Member No.: 70,856 |
just received a letter from private eye and they have cancelled the pcn, thanks everyone for your help and advice.
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Sat, 6 May 2017 - 20:19
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#8
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Member Group: Members Posts: 8,582 Joined: 9 Feb 2006 Member No.: 4,813 |
just received a letter from private eye and they have cancelled the pcn, thanks everyone for your help and advice. I presume it was another case of a threat of a claim for breach of the DPA that played this one out. -------------------- The Asda shopping trolley parking ticket enthusiast
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Sat, 6 May 2017 - 21:40
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#9
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Member Group: Members Posts: 18,751 Joined: 20 Sep 2009 Member No.: 32,130 |
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