Lidl and Athena Parking, Overstay |
Lidl and Athena Parking, Overstay |
Tue, 18 Sep 2018 - 15:53
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#1
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Member Group: Members Posts: 32 Joined: 17 Jun 2016 Member No.: 85,056 |
As per the usual advice, I have contacted Lidl customer service requesting the PCN (overstay) be cancelled.
Their reply was to suggest I contact Athena Parking with an appeal. I have emailed again, repeating my request again that they cancel or pass up the chain to a superior. Now, awaiting their second response. The CEO email used on these boards is now invalid in any case. I think they have wisened up to that angle. Please, can anyone advise on the next steps? Appeal directly to Athena (which is an IPC member, not a POPLA one) and then ignore? |
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Tue, 18 Sep 2018 - 15:53
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Tue, 18 Sep 2018 - 16:13
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#2
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Member Group: Members Posts: 17,088 Joined: 8 Mar 2013 Member No.: 60,457 |
Look at a recent and active Lidl case for a valid email address
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Tue, 18 Sep 2018 - 16:52
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#3
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Member Group: Members Posts: 9,985 Joined: 20 Aug 2008 Member No.: 21,992 |
The one being used currently on CEO emails is dispute.resolution@lidl.co.uk
Presumably this gets a response from someone senior? Worth a try. Lidl seem quite active now in shutting down email access to the senior bods, presumably as a result of the enthusiasm of Athena in going about their daily business, and the public's despair. This post has been edited by ManxRed: Tue, 18 Sep 2018 - 16:54 -------------------- Sometimes I use big words I don't understand in an effort to make myself sound more photosynthesis.
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Tue, 18 Sep 2018 - 23:50
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#4
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Member Group: Members Posts: 2,356 Joined: 30 Jun 2008 From: Landan Member No.: 20,731 |
I don't have a Facebook account, but I've heard Lidl does. If you've got a legitimate reason for the overstay, you may as well raise some hell.
--Churchmouse |
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Wed, 19 Sep 2018 - 19:21
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#5
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Member Group: Members Posts: 32 Joined: 17 Jun 2016 Member No.: 85,056 |
After second email to customer service, it got cancelled.
Keep at it is my advice with these guys. |
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