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wonder_lander
Posted on: Tue, 23 Aug 2022 - 19:16


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Group: Members
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Joined: 23 Aug 2012
Member No.: 56,757


McDonalds Customer service have emailed and said: "If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s."
  Forum: Private Parking Tickets & Clamping · Post Preview: #1731646 · Replies: 9 · Views: 517

wonder_lander
Posted on: Tue, 23 Aug 2022 - 15:28


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Group: Members
Posts: 4
Joined: 23 Aug 2012
Member No.: 56,757


QUOTE (The Rookie @ Tue, 23 Aug 2022 - 16:06) *
You used a collective noun which implies a relationship between the driver and you as keeper, refer only to the people there in the third person. So no I, we, they, he or similar. The driver, the passenger etc.


Ah gotcha, hopefully the edit has addressed this.
  Forum: Private Parking Tickets & Clamping · Post Preview: #1731596 · Replies: 9 · Views: 517

wonder_lander
Posted on: Tue, 23 Aug 2022 - 15:04


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Group: Members
Posts: 4
Joined: 23 Aug 2012
Member No.: 56,757


QUOTE (The Rookie @ Tue, 23 Aug 2022 - 14:32) *
1/ EDIT that post, as in EVERY other thread, don't give away driver ID, describe what 'the driver' did with no I, we, they, he or even the dog.
2/ The notice has been sent to the KEEPER who will deal with it as the keeper.

You could try McDonald's head office?


Sorry I'm not sure what you want me to change it to? I didn't think I'd identified the driver?

On the second point about the Keeper I'm not sure what you're asking or telling me?

I'll try McDonalds HO
  Forum: Private Parking Tickets & Clamping · Post Preview: #1731587 · Replies: 9 · Views: 517

wonder_lander
Posted on: Tue, 23 Aug 2022 - 13:26


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Group: Members
Posts: 4
Joined: 23 Aug 2012
Member No.: 56,757


After a 6-hour drive to Brighton for a holiday, the driver popped into McDonald's on the Marina.
Queues were horrendous but the driver and passengers were hungry so placed an order. One of the passengers is both Autistic and has Coeliac Disease which means they need to have food without Gluten. The passenger ordered on the automated screens and then went to the counter with their order number to speak to a manager so they can ensure the kitchen are aware of the food allergy and clean down/swap gloves to avoid cross-contamination.

When the food eventually came out, our specially ordered food had been made incorrectly, the passenger went back in, and explained to the manager that they ordered the burger without tomato sauce and they said they'd make a fresh one. Shortly after they came out and with a fresh one, a quick check showed no tomato sauce so the passenger who had ordered the special food continued to finish their fries before tackling their burger.

Unfortunately, when the passenger came to eat the second burger, once they removed the lettuce and cucumber it transpired that this one had been made with onion in it, again something the passenger didn't order, so the passenger went back in, spoke to a manager and after much apologising a third burger was made.

Thankfully when this came out it was indeed all OK, the driver and passengers finished their meals and left.

The driver or passengers didn't think to check parking notices at the McDonalds, it was the end of a hot and long day and then with the delay in getting the initial food and 3 attempts to get the order right, the driver and passengers had taken an hour to receive, eat their food and leave.

The driver and passengers live over 240miles away so can't nip back to talk to a manager, calling the phone doesn't answer and the driver and passenger are unsure what to do next. Any help would be greatly received.

  Forum: Private Parking Tickets & Clamping · Post Preview: #1731561 · Replies: 9 · Views: 517


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