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Britannia Parking - Silver Street - Wrong Reg
timbuktumaster
post Sat, 3 Aug 2019 - 10:22
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Driver parked my vehicle in parking space and mistakenly put the numberplate of their own vehicle into the ticket machine. They didn't realise their mistake until they went back to put more time on the parking. They then put in the correct number plate for the latter half of the parking.

Received a ticket through the post a couple of weeks later - the carpark controlled by ANPR

Driver has a copy of the ticket purchased with the wrong numberplate on.

Is it worth appealing to Britannia Parking on the grounds that the driver had bought a ticket? Or will this be rejected outright.

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post Sat, 3 Aug 2019 - 10:22
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Redivi
post Tue, 10 Sep 2019 - 21:58
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If the driver didn't see the signs, talk about them anyway and insist that Britannia provides pictures of all the signs in place and a site-map

Use Streetview to check the entrance sign
The BPA Code of Practice is clear that this must be present
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timbuktumaster
post Thu, 12 Sep 2019 - 11:02
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Hi,

This post has been edited by timbuktumaster: Thu, 12 Sep 2019 - 11:03
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disgrunt
post Fri, 13 Sep 2019 - 12:16
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Edit post 20 ASAP.

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timbuktumaster
post Fri, 20 Sep 2019 - 14:23
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Is this OK for Signage?



3. Inadequate Signage

Britannia Parking has not complied to the signage requirements laid out by BPA.

Section 18.2 of the BPA Code of Practice (2018) states:

18.2 Entrance signs play an important part in establishing a parking contract and deterring trespassers. Therefore, as well as the signs you must have telling drivers about the terms and conditions for parking, you must also have a standard form of entrance sign at the entrance to the parking area. Entrance signs must tell drivers that the car park is managed and that there are terms and conditions they must be aware of. Entrance signs must follow some minimum general principles and be in a standard format. The size of the sign must take into account the expected speed of vehicles approaching the car park, and it is recommended that you follow Department for Transport guidance on this. See Appendix B for an example of an entrance sign and more information about their use. A standard form of entrance sign must be placed at the entrance to the parking area. There may be reasons why this is impractical, for example: • when there is no clearly defined car park entrance • when the car park is very small • at forecourts in front of shops and petrol filling stations • at parking areas where general parking is not permitted.

I question whether the entrance sign at Silver Street car park complies to these stipulations, with the specifications given in Appendix 2 of the Code of Practice.

Section 18.3 of the BPA Code of Practice (2018) states:

18.3 Specific parking-terms signage tells drivers what your terms and conditions are, including your parking charges. You must place signs containing the specific parking terms throughout the site, so that drivers are given the chance to read them at the time of parking or leaving their vehicle. Keep a record of where all the signs are. Signs must be conspicuous and legible, and written in intelligible language, so that they are easy to see, read and understand. Signs showing your detailed terms and conditions must be at least 450mm x 450mm.

Section 18.3 of the BPA Code of Practice (2018) states:

18.7 You should display the BPA’s AOS logos at all sites. This will help the public to see that you are a legitimate operator, and show that the site is run properly

I question whether the signage at Silver Street car park is adequate and I would ask Britannia Parking to provide pictures of all the signs in place and a site-map to confirm the legitimacy of their signage.

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