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Train station parking APCOA
tyler durden
post Thu, 22 Mar 2018 - 18:43
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I'm deeply annoyed by this and feel almost victimised.

I parked at an APCOA train station parking facility about 0830. Have used it before and used their automated payment system that has all my details.

Went through the process. At the end the message said payment could not be made as their system was down and try again later.

Had to get a train into London and was in all day meetings. Didnt get a chance to pay till my return leg.

About 1630 I called and payment went through with no problems.

Arrived at car about 1730 and ticket in place. I immediately appealed on grounds that their system was down and no offence has occurred as it was not my fault their system was down and I had paid the correct amount.

Just had a letter saying my appeal failed. They are denying their system was down. Feels like they are calling me a liar but I know what I heard and it was a definitive message to try later.

My options are pay £50, or appeal via POPLA but risk having to pay £85.

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post Thu, 22 Mar 2018 - 18:43
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jaypx
post Wed, 16 May 2018 - 23:20
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Try upload to https://imgbb.com/
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nosferatu1001
post Thu, 17 May 2018 - 11:46
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Or just copy and paste the relevant text
At least say if you were succesful or not?!
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Pensioner
post Thu, 17 May 2018 - 12:20
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Out of curiosity.

Have they refunded the payment?
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