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Dart Notice of Enforcement but paid original fee
badgerdisco
post Sun, 23 Sep 2018 - 09:30
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Hi there,

Disclaimer - I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

The most important thing for me here is the letter which says 'Maybe you didn't know about the charge... etc pay before x/x/x and we'll cancel the notice. I have a receipt as proof that we did this. We paid it before the letter was sent and I now know that we've fallen into a loophole whereby the charge is not linked to our payment.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks

P.S in short, we made a late payment, received a letter asking for a late payment and now we're about to have personal belongings removed from our house. Feel like a criminal!
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post Sun, 23 Sep 2018 - 09:30
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mdann52
post Sun, 23 Sep 2018 - 10:08
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Others will advise on the OOT (out of time).

In terms of the bailiffs, they cannot force entry, they can only enter with your permission (so don't let them in!). It is also worth making sure your car is off the road (in a garage if possible) - even if you submit the OOT declaration tomorrow, it may well not reach the court and be dealt with on time. It, therefore, is worth taking precautions.

Finally, get your V5C updated ASAP!
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peterguk
post Sun, 23 Sep 2018 - 10:34
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Dates?
Documents?
Details?


--------------------
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badgerdisco
post Sun, 23 Sep 2018 - 10:59
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QUOTE (peterguk @ Sun, 23 Sep 2018 - 11:34) *
Dates?
Documents?
Details?


08/05/18 -- We made the crossing
10/05/18 -- Made a late payment and have receipt
No date -- Warning Letter telling us to pay the charge by 04/06/18 and they'll cancel the notice (note we've already paid!)
21/05/18 -- PCN issued (unfortunately all letters sent to old address) £70
03/07/18 -- Charge Certificate £107.50
No date -- TE3 and TE9 form / Traffic Enforcement Claim sent £115.50
15/09/18 -- Notice of Enforcement - £115.50 + £75
22/09/18 -- Collect all the above letters and realise I'm totally screwed! Also, why do some of their letters have NO DATES!




QUOTE (mdann52 @ Sun, 23 Sep 2018 - 11:08) *
Others will advise on the OOT (out of time).

In terms of the bailiffs, they cannot force entry, they can only enter with your permission (so don't let them in!). It is also worth making sure your car is off the road (in a garage if possible) - even if you submit the OOT declaration tomorrow, it may well not reach the court and be dealt with on time. It, therefore, is worth taking precautions.

Finally, get your V5C updated ASAP!



Thank you. Do you have the OOT fee refunded if you win? I note it's about £55 more than the current penalty against me.

Do you know if there are any 'black marks' against me if we pay this penalty. Or is I contest it and lose?

Thanks again - have posted off the log book this weekend.

This post has been edited by badgerdisco: Sun, 23 Sep 2018 - 11:08
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Neil B
post Sun, 23 Sep 2018 - 11:37
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You are getting so, so much wrong, presumably gleaning from unrelated threads.
Read ONLY the Dart cases.

I'm out for the day so have no time; others will help I'm sure.

--
There is no fee for OOT.
Why would you post it? e-mail (by 3.45pm tomorrow). Dart will (should) suspend the bailiff fairly quickly.
Cool the indignation over your error: You didn't pay 'late' as their system can't recognise such.

The oft lauded 'twitter' solution is advisable - with the right attitude.

This post has been edited by Neil B: Sun, 23 Sep 2018 - 11:41


--------------------
QUOTE (DancingDad @ Fri, 11 May 2018 - 12:30) *
Neil is good at working backwards.

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Bailiff Advice
post Sun, 23 Sep 2018 - 16:42
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QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 10:30) *
Hi there,

I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks


Non payment of a Dart Charge crossing fee is a massive problem and so much, that well in excess of 300,000 warrants of control were issued last year and I suspect that a large percentage of these, relate to motorists moving address without updating their V5C (Log Book). Strangely, from the hundreds of enquiries that I receive regarding Dart Charge, Congestion Charges or other other PCN's, the vast majority of motorists have updated their driving licences.

In your particular case, you will no doubt have come to realise that if a payment is made after midnight on the day after the crossing, will not be allocated towards a previous crossing. Instead, it will stay as a credit on the Dart Charge system and will be used as payment towards a future crossing.

In your particular case, an Out of Time is the correct route and given that you appear to be a first time user of the crossing (as you have been sent a WARNING letter), I would be very surprised indeed if your application were not accepted. This page from my website should assist

http://bailiffadviceonline.co.uk/index-pag...tness-statement

The following is a page that I recently introduced......Traffic Enforcement Centre FAQ's.

http://bailiffadviceonline.co.uk/latest-ne...ment-centre-faq

This post has been edited by Bailiff Advice: Sun, 23 Sep 2018 - 16:45
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badgerdisco
post Sun, 23 Sep 2018 - 20:51
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QUOTE (Bailiff Advice @ Sun, 23 Sep 2018 - 17:42) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 10:30) *
Hi there,

I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks


Non payment of a Dart Charge crossing fee is a massive problem and so much, that well in excess of 300,000 warrants of control were issued last year and I suspect that a large percentage of these, relate to motorists moving address without updating their V5C (Log Book). Strangely, from the hundreds of enquiries that I receive regarding Dart Charge, Congestion Charges or other other PCN's, the vast majority of motorists have updated their driving licences.

In your particular case, you will no doubt have come to realise that if a payment is made after midnight on the day after the crossing, will not be allocated towards a previous crossing. Instead, it will stay as a credit on the Dart Charge system and will be used as payment towards a future crossing.

In your particular case, an Out of Time is the correct route and given that you appear to be a first time user of the crossing (as you have been sent a WARNING letter), I would be very surprised indeed if your application were not accepted. This page from my website should assist

http://bailiffadviceonline.co.uk/index-pag...tness-statement

The following is a page that I recently introduced......Traffic Enforcement Centre FAQ's.

http://bailiffadviceonline.co.uk/latest-ne...ment-centre-faq



Nope, I have been caught before, but I wrote to them and they cancelled it. For some baffling reason this time it was my girlfriend and yet the letter states it is a first offence and to pay by the deadline.


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badgerdisco
post Mon, 24 Sep 2018 - 12:10
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QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 21:51) *
QUOTE (Bailiff Advice @ Sun, 23 Sep 2018 - 17:42) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 10:30) *
Hi there,

I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks


Non payment of a Dart Charge crossing fee is a massive problem and so much, that well in excess of 300,000 warrants of control were issued last year and I suspect that a large percentage of these, relate to motorists moving address without updating their V5C (Log Book). Strangely, from the hundreds of enquiries that I receive regarding Dart Charge, Congestion Charges or other other PCN's, the vast majority of motorists have updated their driving licences.

In your particular case, you will no doubt have come to realise that if a payment is made after midnight on the day after the crossing, will not be allocated towards a previous crossing. Instead, it will stay as a credit on the Dart Charge system and will be used as payment towards a future crossing.

In your particular case, an Out of Time is the correct route and given that you appear to be a first time user of the crossing (as you have been sent a WARNING letter), I would be very surprised indeed if your application were not accepted. This page from my website should assist

http://bailiffadviceonline.co.uk/index-pag...tness-statement

The following is a page that I recently introduced......Traffic Enforcement Centre FAQ's.

http://bailiffadviceonline.co.uk/latest-ne...ment-centre-faq



Nope, I have been caught before, but I wrote to them and they cancelled it. For some baffling reason this time it was my girlfriend and yet the letter states it is a first offence and to pay by the deadline.


Thanks again for the links. I submitted an OOT request today - via Email. I filled in the forms very carefully and hope that it is accepted. I had two reasons:

1- I didn't receive mail until 22/09/18 (yes my fault but I'm human)
2- Payment was made before receiving the letter which gave us extra time to pay - therefor one would assume the issue had been dealt with.

I know I'm just another guilty-moaning-motorist but I honestly feel completely screwed here! We've fallen into a loophole.
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Redivi
post Mon, 24 Sep 2018 - 13:04
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It doesn't help that the signage regarding payment for the Dart crossing is so poor

The last time I crossed, there was one sign as you go up the hill where it curves to the left, partly concealed by a bush, and another a couple of miles further on where it's not expected and easily hidden by an HGV
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PASTMYBEST
post Mon, 24 Sep 2018 - 13:13
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QUOTE (badgerdisco @ Mon, 24 Sep 2018 - 13:10) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 21:51) *
QUOTE (Bailiff Advice @ Sun, 23 Sep 2018 - 17:42) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 10:30) *
Hi there,

I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks


Non payment of a Dart Charge crossing fee is a massive problem and so much, that well in excess of 300,000 warrants of control were issued last year and I suspect that a large percentage of these, relate to motorists moving address without updating their V5C (Log Book). Strangely, from the hundreds of enquiries that I receive regarding Dart Charge, Congestion Charges or other other PCN's, the vast majority of motorists have updated their driving licences.

In your particular case, you will no doubt have come to realise that if a payment is made after midnight on the day after the crossing, will not be allocated towards a previous crossing. Instead, it will stay as a credit on the Dart Charge system and will be used as payment towards a future crossing.

In your particular case, an Out of Time is the correct route and given that you appear to be a first time user of the crossing (as you have been sent a WARNING letter), I would be very surprised indeed if your application were not accepted. This page from my website should assist

http://bailiffadviceonline.co.uk/index-pag...tness-statement

The following is a page that I recently introduced......Traffic Enforcement Centre FAQ's.

http://bailiffadviceonline.co.uk/latest-ne...ment-centre-faq



Nope, I have been caught before, but I wrote to them and they cancelled it. For some baffling reason this time it was my girlfriend and yet the letter states it is a first offence and to pay by the deadline.


Thanks again for the links. I submitted an OOT request today - via Email. I filled in the forms very carefully and hope that it is accepted. I had two reasons:

1- I didn't receive mail until 22/09/18 (yes my fault but I'm human)
2- Payment was made before receiving the letter which gave us extra time to pay - therefor one would assume the issue had been dealt with.

I know I'm just another guilty-moaning-motorist but I honestly feel completely screwed here! We've fallen into a loophole.


In tandem with this go to the dart charge twitter page and tell your story (stay polite) we have found them to be accommodating in this type of circumstance it the past


--------------------
All advice is given freely. It is given without guarantee and responsibility for its use rests with the user
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badgerdisco
post Mon, 24 Sep 2018 - 18:07
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In tandem with this go to the dart charge twitter page and tell your story (stay polite) we have found them to be accommodating in this type of circumstance it the past
[/quote]

I tried this today, they didn't respond to me unfortunately. I can see they've helped others in the past. It's an unfolding nightmare. Today we completed the out of time application early morning (if it's in by 4pm they halt enforcement) but despite this we called the enforcement company and they have said they've not heard about our application.

Screwed every each way!
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Neil B
post Mon, 24 Sep 2018 - 18:47
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QUOTE (Redivi @ Mon, 24 Sep 2018 - 14:04) *
It doesn't help that the signage regarding payment for the Dart crossing is so poor

The last time I crossed, there was one sign as you go up the hill where it curves to the left, partly concealed by a bush, and another a couple of miles further on where it's not expected and easily hidden by an HGV

You have got to be kidding!

Does this look missable?
https://www.google.co.uk/maps/@51.4421523,0...3312!8i6656

'C' s on all four lanes just after that one and the plethora of signs starts EIGHT miles out.


--------------------
QUOTE (DancingDad @ Fri, 11 May 2018 - 12:30) *
Neil is good at working backwards.

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badgerdisco
post Fri, 28 Sep 2018 - 13:28
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QUOTE (Neil B @ Mon, 24 Sep 2018 - 19:47) *
QUOTE (Redivi @ Mon, 24 Sep 2018 - 14:04) *
It doesn't help that the signage regarding payment for the Dart crossing is so poor

The last time I crossed, there was one sign as you go up the hill where it curves to the left, partly concealed by a bush, and another a couple of miles further on where it's not expected and easily hidden by an HGV

You have got to be kidding!

Does this look missable?
https://www.google.co.uk/maps/@51.4421523,0...3312!8i6656

'C' s on all four lanes just after that one and the plethora of signs starts EIGHT miles out.


What IS confusing is that it shares the same logo as the Congestion charge. So 'C' for congestion, and 'C' for Dart. Hmmmmmm.....!!
Example!!


QUOTE (PASTMYBEST @ Mon, 24 Sep 2018 - 14:13) *
QUOTE (badgerdisco @ Mon, 24 Sep 2018 - 13:10) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 21:51) *
QUOTE (Bailiff Advice @ Sun, 23 Sep 2018 - 17:42) *
QUOTE (badgerdisco @ Sun, 23 Sep 2018 - 10:30) *
Hi there,

I have not updated my address and so have just collected 4 letters regarding the dart charge from my previous address, BUT... I did pay the fee late.

Bailiffs are currently due to visit on Tuesday and now we have two choices:

Pay the £190.50 court fee
Apply for Out of Time

If we apply for our of time, will we still be visited? Unfortunately the letter would get to them earliest Tuesday, but of course I will ring them.

Thanks


Non payment of a Dart Charge crossing fee is a massive problem and so much, that well in excess of 300,000 warrants of control were issued last year and I suspect that a large percentage of these, relate to motorists moving address without updating their V5C (Log Book). Strangely, from the hundreds of enquiries that I receive regarding Dart Charge, Congestion Charges or other other PCN's, the vast majority of motorists have updated their driving licences.

In your particular case, you will no doubt have come to realise that if a payment is made after midnight on the day after the crossing, will not be allocated towards a previous crossing. Instead, it will stay as a credit on the Dart Charge system and will be used as payment towards a future crossing.

In your particular case, an Out of Time is the correct route and given that you appear to be a first time user of the crossing (as you have been sent a WARNING letter), I would be very surprised indeed if your application were not accepted. This page from my website should assist

http://bailiffadviceonline.co.uk/index-pag...tness-statement

The following is a page that I recently introduced......Traffic Enforcement Centre FAQ's.

http://bailiffadviceonline.co.uk/latest-ne...ment-centre-faq



Nope, I have been caught before, but I wrote to them and they cancelled it. For some baffling reason this time it was my girlfriend and yet the letter states it is a first offence and to pay by the deadline.


Thanks again for the links. I submitted an OOT request today - via Email. I filled in the forms very carefully and hope that it is accepted. I had two reasons:

1- I didn't receive mail until 22/09/18 (yes my fault but I'm human)
2- Payment was made before receiving the letter which gave us extra time to pay - therefor one would assume the issue had been dealt with.

I know I'm just another guilty-moaning-motorist but I honestly feel completely screwed here! We've fallen into a loophole.


In tandem with this go to the dart charge twitter page and tell your story (stay polite) we have found them to be accommodating in this type of circumstance it the past



I did get a reply (late), they have since cancelled the PCN, returned the £2.50 which was sitting as a credit on their system. They also ordered JWB (enforcement agents) to refund me the £190.50.
I can't thank you enough for your advice. I opened a twitter account specially.

I've just volunteered my services at Citizens Advice because I want to help other people defend themselves from these types of problems.


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