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Holiday Inn - False claim of Free Parking advertised on Website
A175
post Wed, 13 Sep 2017 - 13:13
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Wondering if anybody can advise on the the following, don't seem to be able to find any other references to it...

The driver got (what I've now found from this forum to be a pretty common) a £100 fine notice from Parking Eye after visiting the Holiday Inn hotel in Lancaster.

The driver met up with another there (who also has a fine) for a drink, as they have done for several years, because it's halfway between where they live, and they were returning a dog from a stay at their house while we were on holiday.

Their website clearly states "Ample free car parking onsite", but it turns out this is no longer the case. It is a fully chargeable car park, though I'm not sure if customers are meant to be able to claim back at reception or something. Obviously they didn't spot any signs there are advising of charges, as they weren't looking for them, with it always having been free previously.

I've been trying to get in touch with Holiday Inn for clarification, but wanted some advice on the false advertisement of free parking. Would this in itself be grounds for appeal?

This post has been edited by A175: Wed, 13 Sep 2017 - 14:08
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Dennis Basher
post Wed, 13 Sep 2017 - 16:26
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Edit - comments removed. Not relevant to this case

This post has been edited by Dennis Basher: Wed, 13 Sep 2017 - 16:30
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Posts in this topic
- A175   Holiday Inn - False claim of Free Parking advertised on Website   Wed, 13 Sep 2017 - 13:13
- - Jlc   Any information on the website is totally unrelate...   Wed, 13 Sep 2017 - 13:19
- - A175   Thanks for the reply, JLC, makes sense. I guess ...   Wed, 13 Sep 2017 - 13:30
- - Jlc   The website isn't making an offer - but tradin...   Wed, 13 Sep 2017 - 13:46
|- - A175   QUOTE (Jlc @ Wed, 13 Sep 2017 - 14:4...   Wed, 13 Sep 2017 - 14:15
- - cabbyman   EDIT all your posts so as not to reveal the identi...   Wed, 13 Sep 2017 - 14:00
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 15...   Wed, 13 Sep 2017 - 14:10
|- - Jlc   QUOTE (A175 @ Wed, 13 Sep 2017 - 15...   Wed, 13 Sep 2017 - 14:13
- - nosferatu1001   Keepr, not owner. Owner isnt liable. Facebook, t...   Wed, 13 Sep 2017 - 14:29
- - cabbyman   Have a look at PoFA Sched 4 para 9 and check that ...   Wed, 13 Sep 2017 - 14:32
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 15...   Wed, 13 Sep 2017 - 14:38
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 15...   Wed, 13 Sep 2017 - 14:45
- - nosferatu1001   Look on GSV, or havea look. Frankly theyre PE so...   Wed, 13 Sep 2017 - 14:43
|- - Jlc   QUOTE (nosferatu1001 @ Wed, 13 Sep 2017 ...   Wed, 13 Sep 2017 - 15:47
- - cabbyman   The signs are very unclear on GSV, however, they s...   Wed, 13 Sep 2017 - 15:04
- - ostell   Take a screen print of that web page that promises...   Wed, 13 Sep 2017 - 15:08
- - A175   Thanks for all the advice, folks. After a sustain...   Wed, 13 Sep 2017 - 15:20
|- - Broadsman   QUOTE (A175 @ Wed, 13 Sep 2017 - 16...   Wed, 13 Sep 2017 - 16:27
- - ostell   Start writing your appeal to PE now including a co...   Wed, 13 Sep 2017 - 15:27
- - cabbyman   I think it's reasonable to assume 'free...   Wed, 13 Sep 2017 - 15:54
|- - Jlc   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 16...   Wed, 13 Sep 2017 - 15:57
- - cabbyman   But, was a customer of the hotel, albeit only for ...   Wed, 13 Sep 2017 - 16:00
- - nosferatu1001   The website isnt unclear at all You are entitled ...   Wed, 13 Sep 2017 - 16:08
- - Dennis Basher   Edit - comments removed. Not relevant to this cas...   Wed, 13 Sep 2017 - 16:26
- - A175   So, the manager has emailed PE with: Could i plea...   Wed, 13 Sep 2017 - 16:40
- - cabbyman   As noted above, it's a shame he 'requested...   Wed, 13 Sep 2017 - 16:49
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 17...   Wed, 13 Sep 2017 - 16:52
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 17...   Wed, 13 Sep 2017 - 17:01
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 17...   Thu, 14 Sep 2017 - 08:34
- - nosferatu1001   Frankly the signs can say anything They are estopp...   Wed, 13 Sep 2017 - 16:49
- - cabbyman   GSV's not good enough, IMHO. Let's face i...   Wed, 13 Sep 2017 - 16:55
|- - A175   QUOTE (cabbyman @ Wed, 13 Sep 2017 - 17...   Wed, 13 Sep 2017 - 17:47
|- - Broadsman   QUOTE (A175 @ Wed, 13 Sep 2017 - 18...   Thu, 14 Sep 2017 - 14:11
|- - A175   QUOTE (Broadsman @ Thu, 14 Sep 2017 - 15...   Thu, 14 Sep 2017 - 14:15
|- - Umkomaas   QUOTE (A175 @ Thu, 14 Sep 2017 - 15...   Thu, 14 Sep 2017 - 18:04
|- - Broadsman   QUOTE (Umkomaas @ Thu, 14 Sep 2017 - 19...   Fri, 15 Sep 2017 - 16:07
- - nosferatu1001   MSE newbies thread has example POPLA appeals. Dont...   Wed, 13 Sep 2017 - 17:02
- - nosferatu1001   POPLA wont care.   Thu, 14 Sep 2017 - 08:38
|- - A175   QUOTE (nosferatu1001 @ Thu, 14 Sep 2017 ...   Thu, 14 Sep 2017 - 08:54
- - A175   Here's my initial draft. The bold part I ha...   Thu, 14 Sep 2017 - 09:18
|- - Jlc   QUOTE (A175 @ Thu, 14 Sep 2017 - 10...   Thu, 14 Sep 2017 - 09:21
|- - A175   QUOTE (Jlc @ Thu, 14 Sep 2017 - 10:2...   Thu, 14 Sep 2017 - 09:23
- - nosferatu1001   Because NtD exist POPLA wil not care about one re...   Thu, 14 Sep 2017 - 10:08
|- - A175   QUOTE (nosferatu1001 @ Thu, 14 Sep 2017 ...   Thu, 14 Sep 2017 - 11:12
- - nosferatu1001   No, not more plain english, just that "Promis...   Thu, 14 Sep 2017 - 11:15
- - A175   OK, so... The principal landowner’s website mak...   Thu, 14 Sep 2017 - 11:40
- - Umkomaas   QUOTE Yep, although they are parasites, they were ...   Fri, 15 Sep 2017 - 21:32


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