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Parking Eye Holiday Inn
blumon
post Thu, 16 Aug 2018 - 16:13
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Hi, as the R.K. I have received a PCN from Parking Eye for Staying 33 mins at holiday inn car park.

The Driver of the vehicle was picking customers up there who were late coming out, the vehicle is a taxi.
Apparently I have been told the driver should register the vehicle at reception
Date of event. 19.07.2018
Date issued 26.07.2018

Charge amount £100.00
Payment to be made within 28 days of date issued:23.08.2018
The parking charge is discounted to £60.00
if paid within 14 days of the date issued:09.08.2018
after this date, the full parking charge amount will be owed.

in car park 0 hours 33 minutes
Arrival time 19/07/2018 07:41:34
Departure time 19/07/2018 08:15:54

Pictures clearly show reg of vehicle with both times in and out

I should have posted earlier but didn't know about this site,
can anyone help please as I only have a week left.
thanks in advance.

Blumon

This post has been edited by blumon: Thu, 16 Aug 2018 - 16:18
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post Thu, 16 Aug 2018 - 16:13
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Jlc
post Thu, 16 Aug 2018 - 16:31
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Have you contacted the hotel?


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information, SAR=Subject Access Request

Private Parking - remember, they just want your money and will say almost anything to get it.
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blumon
post Thu, 16 Aug 2018 - 16:47
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No .
After reading few holiday inn PCN
Hotel dosnt want to know.
Would you recommend I contact them ?
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ostell
post Thu, 16 Aug 2018 - 18:08
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It's always recommended to contact the principal in the first instance. Make sure they know that the vehicle was a taxi. Had they called the taxi so you were there at their invitation?

You were doing what taxis do, loading and unloading and not parking. Pe don't know it was a taxi, the cameras can't tell. How about a movement amongst the local drivers refusing to go to the hotel because they get charged £100?

The register at reception is probably for guests staying overnight.
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blumon
post Thu, 16 Aug 2018 - 18:55
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ok thanks, I will get managers contact details and send e-mail to them
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cabbyman
post Thu, 16 Aug 2018 - 19:19
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From: South of John O'Groats, north of Cape Town.
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Hit the hotel manager hard and, maybe, if the customer has a regular corporate connection with HI, see if they may help.

In parallel, have a read of the link below, compose your initial appeal and post the draft here for checking.

https://forums.moneysavingexpert.com/showth...d.php?t=4816822

It is very important not to miss any of the [Parking Eye imposed] deadlines. You don't want to give them an easy excuse to refuse any appeals.

Am I correct in thinking that this may have been a job that took you out of your licensed area and the local drivers may not be sympathetic to your plight?


--------------------
Cabbyman 11 PPCs 0
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blumon
post Thu, 16 Aug 2018 - 20:02
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Yes cabbyman, it is a job out of the drivers licensing area.
I have asked the driver to go back and take pictures of the entrance I.E signage.
I will do as you say regarding link
Thank you
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blumon
post Wed, 19 Sep 2018 - 11:16
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i contacted holiday inn by email requesting them to instruct parking eye to cancel this PCN.

They were told the driver was picking up customers of holiday inn who were late coming out bye 30 mins from original pre booked time.
No reply was received from the hotel.

As the registered keeper of the vehicle i called into my local holiday inn (Fareham)to speak to the assistant manager who was quite understanding and took vehicle details as well
as the registered keepers details which was written on a parking eye document.

Later in the day the assistant manager rang the taxi office and said that they spoke to the Portsmouth hotel and they didn't want to do anything , therefor i appealed to parking eye
stating that the taxi was waiting for customers, giving guest details, and lateness of them coming out.


Last week i received a reply from my appeal to parking eye that this notice as been cancelled and no money is due.
Thanks everyone who replied to me.
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cabbyman
post Wed, 19 Sep 2018 - 13:50
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From: South of John O'Groats, north of Cape Town.
Member No.: 16,066



Great news, blumon. I wonder if Holiday Inn are slowly getting the message about this scam? There's one just up the road from me which appears to have been 'sold' the 'service' despite having no requirement for parking control whatsoever, IMHO. It's well away from anywhere else and the only people using the car park will be HI guests!


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Cabbyman 11 PPCs 0
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