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Parking Eye ANPR
Electricpics
post Fri, 10 Jan 2020 - 11:24
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I received a parking charge notice as RK from Parking Eye yesterday for my car overstaying at a private car park in Newcastle. The car park apparently has a 1 hour free period with a notice saying there is no requirement to get a ticket of enter reg into a ticket machine.

The ticket shows the car entering the car park at 20:28 and leaving at 21:56. What it doesn't show is the car leaving the car park at 20:29 with the driver having realised they needed to go into the city centre to drop something off, and then the car returning at 21:15. Both photographs on the notice are accurate, but misleading due to the car having left and returned between those times.

I realise this ANPR problem is common but I couldn't find specific advice for this shower of con artists.

Any help will be much appreciated.

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post Fri, 10 Jan 2020 - 11:24
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nosferatu1001
post Fri, 10 Jan 2020 - 12:55
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Search DOUBLE DIP or similar

Appeal to them, poinitng out hteir system failed to record the exit at xxxx time and the re-entry at yyyy, and that this can be proiven in court if necessary> This would be via witness statement, google locaiton, reciepts, whatever you have NOW you preserve it.

You expect them to cancel this without requiring you to go to the trouble of a POPLA appeal, but if they do vexatiously reject this appeal, you put them on notice that when you win at POPLa, you will claim your reasonable costs at £19 per hour from them. This is not the offer of a contract.
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Jlc
post Fri, 10 Jan 2020 - 14:34
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Are there any 'no return within X hours' clause?


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information, SAR=Subject Access Request

Private Parking - remember, they just want your money and will say almost anything to get it.
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nosferatu1001
post Fri, 10 Jan 2020 - 14:58
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That isnt what hteyre claiming - just one long stay. So even if there were, theyve not made that assertion.
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Jlc
post Fri, 10 Jan 2020 - 15:20
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Fair point, but it might be the trigger even if the PCN doesn't make it clear. (More likely a simple double dip)


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information, SAR=Subject Access Request

Private Parking - remember, they just want your money and will say almost anything to get it.
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Electricpics
post Sat, 11 Jan 2020 - 09:43
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QUOTE (nosferatu1001 @ Fri, 10 Jan 2020 - 12:55) *
Search DOUBLE DIP or similar

Appeal to them, poinitng out hteir system failed to record the exit at xxxx time and the re-entry at yyyy, and that this can be proiven in court if necessary> This would be via witness statement, google locaiton, reciepts, whatever you have NOW you preserve it.

You expect them to cancel this without requiring you to go to the trouble of a POPLA appeal, but if they do vexatiously reject this appeal, you put them on notice that when you win at POPLa, you will claim your reasonable costs at £19 per hour from them. This is not the offer of a contract.


Much appreciated. I'll do the appeal in a day or so, so if they change their mind and try to send me one for returning within xx hours, it'll be out of time.
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The Rookie
post Sat, 11 Jan 2020 - 10:28
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Post the appeal for critique before sending.

Personally I'd add and extra bit along the lines of

Now that you are aware of the error made by your equipment you n longer have reasonable grounds to continue to process my data, as such please confirm that you have ceased processing it. failure to do so will be dealt with as a failure to comply with the data protection act and action taken accordingly.

This post has been edited by The Rookie: Sat, 11 Jan 2020 - 10:32


--------------------
There is no such thing as a law abiding motorist, just those who have been scammed and those yet to be scammed!

S172's
Rookies 1-0 Kent

Council PCN's
Rookies 1-0 Warwick
Rookies 1-0 Birmingham

PPC PCN's
Rookies 10-0 PPC's
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Electricpics
post Thu, 30 Jan 2020 - 11:39
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UPDATE!

Thanks to everyone for their advice. I added the paragraph The Rookie suggested and sent off the appeal.

Yesterday I received a letter accepting the appeal and cancelling the charge. I also received an email from their 'Privacy Team' confirming that my data will be deleted.

Result! biggrin.gif
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