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Parking Eye PCN help please!
Nobelknob
post Fri, 29 Jun 2018 - 14:26
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Hello everyone

RK received a PCN through the post from Parking Eye for overstaying in a retail car park for 16minutes. The evidence supplied was images captured from ANPR camera.

Date of event - 31st May
Date issued (as in the letter) - 22nd June
Date actually received - 26th June

Understand PCN issued based on ANPR images should reach RK within 14 days of incident, is this correct? In this case, RK received the letter 26 days after the incident.

Any help in appealing this PCN will be much appreciated.

This post has been edited by Nobelknob: Fri, 29 Jun 2018 - 14:35
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post Fri, 29 Jun 2018 - 14:26
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Jlc
post Fri, 29 Jun 2018 - 15:09
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The 14 days is only for keeper liability. After that timeframe only the driver can be pursued.

Check the PCN- you should find there’s no reference to ‘keeper liability’?

The appeal should be on this basis - that the keeper has no liability.

Who holds the v5? (Lease/hire car?)


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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Nobelknob
post Fri, 29 Jun 2018 - 15:17
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Thank you Jlc smile.gif

No, it does not say anything about RK liability.

Its a private vehicle and not leased.
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Jlc
post Fri, 29 Jun 2018 - 15:28
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Then you have a ‘golden ticket’...

Have a search on here for that phrase and draft up a response here...


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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Nobelknob
post Fri, 29 Jun 2018 - 15:38
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Thanks Jlc smile.gif

Would this be suffice, as copied from another golden ticket thread? Also, should RK wait for 14days or can appeal anytime?

I am the keeper of vehicle xxxxx responding to your Parking Charge Notice xxxx

The PCN fails to comply with the requirements of Schedule 4 of The Protection of Freedoms Act 2012, namely, but not limited to, 9 (2) (f), failing to give the keeper notice of possible liability. I can not have any liability in this matter. I have no requirement in law to provide details of the driver at the time of the event and will not be doing so. We do not expect to hear from you again, other than to confirm that there will be no further action.


This post has been edited by Nobelknob: Fri, 29 Jun 2018 - 15:52
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ostell
post Fri, 29 Jun 2018 - 16:32
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That looks OK, though I would go for the failure to deliver within the relevant time, 9 (4). Aslo add that you also expect them to also confirm that your personal details have been deleted from their records.
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Nobelknob
post Fri, 29 Jun 2018 - 21:29
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Thanks Ostell, will do!
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Nobelknob
post Mon, 9 Jul 2018 - 09:25
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PE wrote back stating that RK did not state who the driver was hence has 28 days to provide this. If not, the appeal will be rejected at POPLA code issued.

Guess the RK need to ignore the deadline and wait for POPLA code.... any thoughts please?
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Redivi
post Mon, 9 Jul 2018 - 09:34
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The problem with that letter template is that it doesn't include any appeal points

ParkingEye is perfectly entitled to ignore it instead of sending the POPLA code

The RK can either ignore the deadline or send a brief :

Thank You for your message
I will not identify the driver
Please send the POPLA code without further delay




This post has been edited by Redivi: Mon, 9 Jul 2018 - 09:36
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Nobelknob
post Mon, 9 Jul 2018 - 10:30
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Thank you Redivi smile.gif

Will do.
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Nobelknob
post Thu, 12 Jul 2018 - 14:10
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An update:

Simultaneously complained to the showroom we're visiting about the PCN from ParkingEyesore. The showroom wrote back stating they'll write to PE asking to cancel the ticket. Haven't heard from PE yet but hope they will, if not can expect a POPLA code after 28 days.
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