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Unsuccessful POPLA appeal
tiredmummy
post Sat, 14 Sep 2019 - 16:41
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I have a question which I hope someone can help me with. My husband received a PCN for parking in a visitor's space without displaying a permit. I had a good read through the relevant topics on here and worked my way through the appeal with OPS and then with POPLA. I received the decision this morning that our appeal had been unsuccessful.

It would seem that I misworded the original appeal with OPS and identified the driver. So my question is this - where do I stand now? Do we have to pay the charge as I inadvertently identified the driver?

Many thanks in advance for any help received
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post Sat, 14 Sep 2019 - 16:41
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ostell
post Sat, 14 Sep 2019 - 19:52
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So what was the NTK, what was on the signs and what was your appeal
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tiredmummy
post Sun, 15 Sep 2019 - 05:48
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My husband didn't realise you needed to display a permit whilst being parked in a visitor's space. I appealed saying that the signage was wasn't adequate especially due to the time that the PCN was issued (just before midnight), there was no evidence of the duration the car was parked just the 3 minutes in which the time stamped photos were taken (a grace period).

I do think I've shot myself in the foot with the initial appeal and inadvertently identified him as the driver. Does this mean they will now be able to chase him for the charge, meaning we should pay it?
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Redivi
post Sun, 15 Sep 2019 - 08:12
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Did you send those photos of the sign with the POPLA appeal

We know that POPLA has become more biased toward the parking companies but any competent assessor (if they still exist) should have ruled that the sign was not in compliance with the BPA Code of Practice

It's clearly unlit, barely legible and you have to hunt for the £100 charge that's buried in small print partway down the sign

I'm torn between two options so wait for other opinions

1 Write to OPS now and tell them you're exercising your right to reject the POPLA decision
2 Wait and see who OPS writes to next


This post has been edited by Redivi: Sun, 15 Sep 2019 - 08:12
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tiredmummy
post Sun, 15 Sep 2019 - 19:53
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That was a photo that was provided by the parking company which I quoted and referred to in my appeal. I stated that it was inadequate and illegible especially at this time of night, with the reflection from the car headlights and also from the distance of the drivers seat. The assessor stated that it was upto us to seek the signage after leaving the car and therefore the it was ultimately our responsibility to adhere to the rules in place
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