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Wrong vehicle being claimed against
NSKD_3R3
post Wed, 6 Sep 2017 - 20:17
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Hi all,

I would be grateful if someone could offer me some advice please.

I have received a letter from an legal firm acting on behalf of an insurance company that claims that my vehicle was involved in an accident back in April 2017. They have obtained my details from the DVLA and they are now wanting my insurance details.

Neither I nor my vehicle were at the location on the date claimed, in fact I know 100% where I was on that day, and where the vehicle was too and so could provide witnesses as I was in a venue where their were many people, I may ask see if they still have the CCTV for the car park too, although because the alleged incident happened in April 2017 I doubt I will be able to obtain pubic camera evidence to prove where I was on the day.

What is the best way to approach this please?

Should I write them a letter, or call them and record the call. I was also going to ask them for proof or photos, what type of accident it was, time, what was the vehicle make, model and colour reported when the incident was reported etc?

Is there anything I should request or mention - it now seems as if I have to prove my innocence because someone has either mistakenly or on purpose given my vehicle reg. The incident happened in London, I live in Kent.

Thanks in advance for any help that anyone can provide.

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TonyS
post Thu, 21 Sep 2017 - 14:53
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Really? Send NIP or Summons to your insurers without responding?
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666
post Thu, 21 Sep 2017 - 16:14
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QUOTE (TonyS @ Thu, 21 Sep 2017 - 15:53) *
Really? Send NIP or Summons to your insurers without responding?


Yes, really!

https://www.directline.com/lib/pdf/dl-car-p...cy-document.pdf

Page 26, section 2.

Just as well no-one reads these things!
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Posts in this topic
- NSKD_3R3   Wrong vehicle being claimed against   Wed, 6 Sep 2017 - 20:17
- - The Rookie   Always in writing, just stick to the facts and don...   Thu, 7 Sep 2017 - 03:32
- - ford poplar   As above + ask if other driver reported the 'a...   Thu, 7 Sep 2017 - 04:37
- - NSKD_3R3   Thank you all, for your advice, will do this tomor...   Thu, 7 Sep 2017 - 22:25
- - NSKD_3R3   Hi all, Just one further question the letter has ...   Fri, 8 Sep 2017 - 11:08
|- - Jlc   QUOTE (NSKD_3R3 @ Fri, 8 Sep 2017 - 12...   Fri, 8 Sep 2017 - 12:09
- - NSKD_3R3   There is one incorrect letter in my surname for ex...   Fri, 8 Sep 2017 - 13:07
- - The Rookie   Then I'd respond as if it's for you, you w...   Fri, 8 Sep 2017 - 16:52
- - Jlc   Is it wrong on the v5?   Fri, 8 Sep 2017 - 19:34
- - kezzy   I have also received one of those , they have turn...   Fri, 8 Sep 2017 - 21:39
- - NSKD_3R3   Thank you to everyone that has replied - much appr...   Wed, 13 Sep 2017 - 23:44
- - 666   OP, your insurance policy almost certainly says so...   Thu, 14 Sep 2017 - 06:08
- - TonyS   Really? Send NIP or Summons to your insurers wit...   Thu, 21 Sep 2017 - 14:53
|- - 666   QUOTE (TonyS @ Thu, 21 Sep 2017 - 15...   Thu, 21 Sep 2017 - 16:14
|- - typefish   QUOTE (666 @ Thu, 21 Sep 2017 - 17:1...   Thu, 21 Sep 2017 - 18:08
- - The Rookie   It is under "accidents and losses" after...   Thu, 21 Sep 2017 - 20:48
|- - Fredd   QUOTE (The Rookie @ Thu, 21 Sep 2017 - 2...   Fri, 22 Sep 2017 - 02:35
- - whitewing   You have no obligation to respond, but a simple ...   Thu, 21 Sep 2017 - 22:12
|- - 666   QUOTE (whitewing @ Thu, 21 Sep 2017 - 23...   Fri, 22 Sep 2017 - 08:23
- - The Rookie   https://www.youtube.com/watch?v=CMWWVhJ7RF0   Fri, 22 Sep 2017 - 09:27


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