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PCN received from Premier Park, £100 charge for a period of 5 minutes
dingleberry
post Mon, 21 May 2018 - 20:22
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Hi there,

My SO has just handed me a PCN he has received from Premier Park as he is the RK of the vehicle in question. This charge if for being in a private car park for 5 minutes. I wondering if you could tell me if this PCN meets the conditions on POFA? I have a niggling feeling that it does and we are quite distressed about this as we are on low income as I am chronically ill and can barely afford to pay for food so certainly cannot afford to pay this. I would like to appeal but am disheartened that we won't have a chance if they have adhered to POFA. I have included a scan of the PCN and have redacted my SO's details for our protection. We also went to visit the car park to look at the signs, I will include the images. As you can see, this car park includes two residents parking spaces, the PCN shows 4 photographs of the vehicle entering and exiting the car park with close ups to the reg, but provides no evidence that the vehicle was parked in a Vets4Pets parking bay. I intended on refusing to provide drivers details and challenging on the basis that they cannot provide evidence that the driver parked in the Vets4Pets bay instead of the residential bays. I can say unequivocally to you guys that the driver would have not parked there intentionally had they seen signage but on inspecting signage I expect that it would be considered clear enough and so I am very concerned about this. Thank you.

Here is a link to the gallery with all the files:
https://postimg.cc/gallery/36v06ci06/

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post Mon, 21 May 2018 - 20:22
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ManxRed
post Tue, 17 Sep 2019 - 08:08
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Raise a formal complaint with the ICO too. It will bolster your claim, if it proceeds, and will hopefully land them in a spot of bother.


--------------------
Sometimes I use big words I don't understand in an effort to make myself sound more photosynthesis.
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Redivi
post Tue, 17 Sep 2019 - 08:30
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I would immediately complain to Premier and also refer the case to the ICO without delay

You also want to inform the ICO regarding the Premier response to the SAR

The Data Protection Act had a statutory maximum charge of £10
The GDPR says that they must provide the information for free



This post has been edited by Redivi: Tue, 17 Sep 2019 - 08:32
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dingleberry
post Tue, 17 Sep 2019 - 11:29
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QUOTE (ManxRed @ Tue, 17 Sep 2019 - 09:08) *
Raise a formal complaint with the ICO too. It will bolster your claim, if it proceeds, and will hopefully land them in a spot of bother.


Is this a breach of GDPR according to their policies? I have attached a link showing what they sent me with the discontinuation of claim:

https://postimg.cc/gallery/lo4t766u/
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nosferatu1001
post Tue, 17 Sep 2019 - 12:04
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It is by definition a breach of DPA; they a) had no reason to continue processing your data and b) confirmed they would in fact cease doing so and c) cannot now make stuff up agani

Send them a LBA and make those complaints.
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Slatz
post Wed, 18 Sep 2019 - 09:28
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Post your LBA up here for critique too.

Let's make sure you get them where it hurts, in their pocket.
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dingleberry
post Thu, 19 Sep 2019 - 14:01
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I have to wait one calendar month for a response from PP about the way they have used my data before I can raise a complaint with the ICO, I then will need to get legal advice of whether I have a case for compensation or to take them to court. I will keep you updated.
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