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Parking Charge Notice - believe we paid for full time
T72
post Fri, 15 Mar 2019 - 17:43
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Evening

Thank you for any advice you can provide.

We parked in a Premier Park Ltd controlled car park. We believe we paid for three hours, leaving after 2hrs 54mins.

We received a Parking Charge Notice issued 22/2 (infringement on 16/2. They provided a copy of pictures taken at entry and exit confirming the timings. The charge was for ‘Whole Period of Parking Not Paid For’. There was no evidence of the amount paid. We do not have the parking ticket still.

We appealed via their online process without admitting which was driving. We asked for evidence that an insufficient charge was applied. They have responded with the following:

We write to acknowledge receipt of your recent online appeal, on behalf of the driver, appealing against the issuing of a Parking Charge Notice (PCN) to the vehicle.

We note your comments and must refer you to the Protection of Freedoms Act (PoFA) 2012, Schedule 4 - Recovery of unpaid Parking Charges. This is available to view online at:
http://www.legislation.gov.uk/ukpga/2012/9/schedule/4

We must therefore request that the details of the driver of the vehicle at the time of the contravention are supplied; this must include their full name and serviceable UK postal address. If you are unwilling or unable to provide these details the registered keeper of this vehicle will remain liable for this PCN. This information should be provided by 29th March 2019. Please note, Premier Park Limited will not reply to any correspondence until after the above date, if the requested information is not provided.

If we do not receive this information by the date given, the registered keeper of the vehicle at the date of event will be held liable.

If you would like to view our photographic evidence, please visit www.pcnpayments.com

Please respond by return or by filling in the Transfer of Liability form on the reverse of the PCN and posting it to Premier Park,


How are we best to reply at this stage.

Many thanks
T72
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post Fri, 15 Mar 2019 - 17:43
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Jlc
post Fri, 15 Mar 2019 - 18:06
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The POFA gives them no right to ‘demand’ the driver’s details.

If they have complied then they can pursue the keeper for the driver’s unpaid parking charge.

What they seem to be doing is trying to deny the keeper an appeal. The forthcoming code of practice is likely to make this a sanctionable event.

Was the registration entered correctly?


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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T72
post Fri, 15 Mar 2019 - 18:22
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Hi

Thanks for your reply.

We have no evidence that it was entered incorrectly. We have had no information at all regarding the insufficient payment or details surrounding that. All we have had is the photos of the car entering and leaving.

Many thanks
T72
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Dave65
post Fri, 15 Mar 2019 - 21:59
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Can you post up a copy of the PPN with personal details redacted both sides.
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