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how to be a difficult premier customer
Sorrel
post Wed, 14 Feb 2018 - 21:40
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HI folks im back again.
Having appealed to premier and received the computerized reply back im now in posession of a POPLA code.

Unfortunatly due to a number of overbearing "life" diffficuties i find i'm at the point of giving up the fight.

Ive read so much on here and on mse but it is beyond my capabilities to string a 4000 word POPLA appeal together at this present time.

My question is, if i copy and paste a near relative appeal to POPLA will this add costing to Premier? (I care not if it is sucsessful or otherwise) I just want to bleed all i can from them.

Also should one ever concider coughing up the penalty, is there a novel way of again adding cost to these low life car park management scum?
I remember the old pay up with pennies trick from years gone by, not possible now but something the like would give me the gratitude i seek.

Iam adamant premier are at fault having seen for myself the lack of information at the entrance of the carpark, although i cant build a sufficient appeal on just that alone.
Also there is the 29 days thing but i read that is not standing up with POPLA anymore.

Amongst other things i am currently moving house so dont fancy receiving mail (which may contain time limits for action) forwarded at the lesiure of the new occupant, and im NOT informing Premier of my new address!

I have only 4 days left before my POPLA code expires. Any advice will be greatfuly received.

Many thanks Sorrel.



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post Wed, 14 Feb 2018 - 21:40
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freddy1
post Wed, 14 Feb 2018 - 21:44
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if they reply to POPLa and fight you it will cost them the POPLa fee £31 inc vat?

if they do not contest and you win by default, then they pay nothing

it is a MAXIMUM of 4000 words , they dont deduct points if you only manage 3000



if you do not inform premier , then they may start court action and gain a default ccj by default , because you do not inform them or do mail forwarding

This post has been edited by freddy1: Wed, 14 Feb 2018 - 21:46
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Jlc
post Wed, 14 Feb 2018 - 21:51
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Any reason you started a new thread rather than use your existing one here?


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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StuartBu
post Wed, 14 Feb 2018 - 23:24
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As for getting Mail sent on you do know Royal Mail do redirections...no need to involve the new occupants although you might like to leave your ‘phone number with them just in case
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Redivi
post Thu, 15 Feb 2018 - 00:20
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POPLA codes are valid for six days after their official expiry date

It's been a long-running question but I'm sure I've seen a report somewhere that POPLA charges when the code is used, not when it makes a decision

Make sure that your appeal includes a request for the contract to prove that Premier has the capacity to take legal action
If they supply a contract it will include the clause
If they only supply a witness statement, it's likely to have a fake name or other mistake that can be checked

There is a variation of the pennies trick that should work but would also add costs for you
Barclays, for example, charges business customers 35p for every payment they receive by electronic transfer

Regarding your new address, have redirection in place
A couple of days after POFA was introduced, I discussed with a couple of (expensive) solicitors the possibility that individuals, just like companies, could have a registered address for correspondence but they couldn't grasp the idea at all
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StuartBu
post Thu, 15 Feb 2018 - 01:15
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QUOTE (Redivi @ Thu, 15 Feb 2018 - 00:20) *
Regarding your new address, have redirection in place
A couple of days after POFA was introduced, I discussed with a couple of (expensive) solicitors the possibility that individuals, just like companies, could have a registered address for correspondence but they couldn't grasp the idea at all

There is a High St company who deal in “ office” facilities who will create an address (for anyone) at their premises - for a fee obviously. I might be wrong but I think they are called MAILBOX.
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nosferatu1001
post Thu, 15 Feb 2018 - 08:45
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Just go to the MSE forum, NEWBIES thread, to the POPLA appeals in their

Tweak to suit - names, dates, times etc - and submit
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ostell
post Thu, 15 Feb 2018 - 09:49
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QUOTE (Redivi @ Thu, 15 Feb 2018 - 00:20) *
It's been a long-running question but I'm sure I've seen a report somewhere that POPLA charges when the code is used, not when it makes a decision

That used to be the case with the original company running POPLA, the company running POPLA now only charge if the PPC contests and they have to make a decision. That's why POPLA codes are issued so that the motorist has the hassle of preparing a POPLA appeal and the PPC hope they will give in and pay but no contest, with no charge, if an appeal is made. They should be charged for issuing the code, would get rid of some of the spurious charges.
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Redivi
post Thu, 15 Feb 2018 - 10:33
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So new POPLA has been incompetent from the very beginning if it didn't think to write into the contract that it would charge if a code was used

It's still had to perform some administration and its policy encourages the PPCs to automatically reject appeals regardless of merit

An ideal system would charge if the code is used but, if the appeal isn't contested, would pay 50% to the motorist

This post has been edited by Redivi: Thu, 15 Feb 2018 - 10:33
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freddy1
post Thu, 15 Feb 2018 - 10:38
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I seem to recall that the last BPA report made mention of 3 companies that were systematically doing this , and the BPA stated this had to stop , the figures were quickly sorted , when Indigo simply stopped giving POPLa codes for bylaw/railway ones

job solved , move along now
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nosferatu1001
post Thu, 15 Feb 2018 - 10:53
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Redivi - its even worse than that

They didnt even realise they were running an appeal system
The lack of diligence by their legals has been appalling. Its why theyve needed additional funding from the BPA.
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Redivi
post Thu, 15 Feb 2018 - 17:20
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I remember that now you've reminded me

I also remember receiving a POPLA decision that said that legal points were a matter for a court and outside the remit of their assessments

Should have expected it when old POPLA required legally qualified assessors and new POPLA justified their array of non-qualified staff (including soft pornography authors and call centre managers) because it provided a more diverse range of experience
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