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Highview at Robin park
Ceciliarobo
post Sun, 30 Dec 2018 - 14:43
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Hi, my husband , (the registered keeper)received a PCN for car parking From Highview after Christmas for an apparent 2hrs18 mins stay on land at Robin Park retail park, where there is a 4hour limit usually but a 2hour limit on match days .

The car park does have a sign stating this but how does anyone know when matches are going to played when there is NO other signs stating that “today is a matchday” or something similar!

He is going to Appeal “ that as they are not relying upon the protection of freedoms act then the keeper (my husband) isnot liable, as the keeper was not driving -“

But my question is this, who does he send this appeal too.?

Highview or POPLA?
Thanks in anticipation as it is worrying when this has never happened before.
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post Sun, 30 Dec 2018 - 14:43
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ostell
post Sun, 30 Dec 2018 - 14:55
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If you haven't appealed to Highview then you will not be able to appeal to POPLA without the code that Higview give when the appeal is rejected.

How does he know that they are not relying on the Protection of Freedoms Act? POFA allows the keeper to be held liable even if they were not driving.

Post up the PCN received, suitably redacted of identifying info but leave dates.

PHotos of the signs would be nice.
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SchoolRunMum
post Sun, 30 Dec 2018 - 16:57
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If it's a Highview PCN then it's non-POFA, as we know, unless they've changed the habit of a lifetime.

But we did see them outsource NTKs a month or so ago, to PCN Admin/ZZPS, who fielded an attempt at a POFA PCN but wrongly stated the amount as £60.

So it will depend what you have there and the best (winning) one is a Highview headed notepaper one.
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Ceciliarobo
post Sun, 30 Dec 2018 - 20:21
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It is a Highview headed paper letter that has been received,
Attached Image

Please can someone tell me what we must do?
We are very confused at the moment .
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ostell
post Sun, 30 Dec 2018 - 21:29
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Can we see all of it, with identifying details removed, but leave dates. Probably the reverse as well

The registered keep has to appeal to highview but as we don't know what was on the PCN then it's difficult to help
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Ceciliarobo
post Sun, 30 Dec 2018 - 22:05
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It’s difficult to send photo as file was too big, I had to crop it down.
Technology is not my strongest point
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Ollyfrog
post Sun, 30 Dec 2018 - 22:42
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http://forums.pepipoo.com/index.php?showtopic=36858
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Ceciliarobo
post Mon, 31 Dec 2018 - 10:43
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After trying for 2 hours last night to upload photos of front and back of PCN., I have to admit defeat.
Not all forum entries ask for the photos of the PCN but if this is necessary in our case then I have no option but to PAY this ludicrous fee.
Thank you
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Redivi
post Mon, 31 Dec 2018 - 11:22
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Did you try both tinypic and imgur ?

IIRC one of them is no longer working as per the Forum instructions

If all else fails post your original picture again but much smaller resolution

An A4 document never has to be more than 1000 pixels high to be readable

Nobody has to pay Highview

This post has been edited by Redivi: Mon, 31 Dec 2018 - 11:22
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ostell
post Mon, 31 Dec 2018 - 11:24
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So why pay? a lot of people upload pictures so it's not impossible Sign in to a picture hosting sight (the link you were given suggests Tinypic and images shack. There's also imgur https://imgur.com/ You load you pictures on those sites and then insert a link to that picture in this web site. At a pinch you copy and paste the address from the top of the webpage diplaying your picture into this forum. If you are using a tablet or phone it can sometimes be more difficult than if you are using a desktop.

There is a limit on the amount of space that this site can provide for pictures etc. You do not use that allowance if you put the picture elsewhere and provide a link.

If we can't see the PCN how the heck do we know what to argue against. Yes most of the regulars have a good idea what will bi in a PCN from a particular PPC but every now and again they make changes, which means the advice changes. Just need to see the image so that a good response can be provided. All we got from your image was that it was Highview and it was Robin retail. No indications on the presence of POFA required statements, or lack of.

For example here is a link to a random photo on imgur https://i.imgur.com/y276H9k.jpg

This post has been edited by ostell: Mon, 31 Dec 2018 - 11:37
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ManxRed
post Mon, 31 Dec 2018 - 11:48
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QUOTE (Ceciliarobo @ Mon, 31 Dec 2018 - 10:43) *
...I have no option but to PAY this ludicrous fee.


You have several options, not just that one.

Does the Notice to Keeper reference the Protection of Freedoms Act anywhere on it? If it does, what does it say?

Other posters on the many threads on here seem to be able to host their pictures online and post a link. Not sure why you are struggling with this. Which ones have you tried?




--------------------
Sometimes I use big words I don't understand in an effort to make myself sound more photosynthesis.
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Macapaca
post Mon, 31 Dec 2018 - 12:27
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Your best option is NOT to pay the fee!
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Ceciliarobo
post Wed, 9 Jan 2019 - 13:10
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Hello again,
I have taken advice and finally I think I can do this.




Sorry it’s taken so long, ( family crisis) . I haven’t heard any more from Highview yet, can anyone advise what to do next.?

This post has been edited by Ceciliarobo: Wed, 9 Jan 2019 - 13:12
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Jlc
post Wed, 9 Jan 2019 - 13:31
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QUOTE (Ceciliarobo @ Wed, 9 Jan 2019 - 13:10) *
I haven’t heard any more from Highview yet, can anyone advise what to do next.?

Appeal!


Sirs

Ref PCN xxxxx VRM yyyyyy

I am the registered keeper of the above vehicle and am in receipt of the PCN you issued. I have no liability on this matter as you have failed to meet the requirements of Schedule 4 of The Protection of Freedoms Act 2012 namely, but not limited to, failing to give the warning to the keeper, contrary to section 9 (2) (f) of the Act. You cannot therefore transfer liability from the driver at the time to me.

There is no legal requirement to identify the driver at the time and I will not be doing so.

Any further communication with me on this matter, apart from confirmation of no further action and my details being removed from your records, will be considered vexatious and harassment. This includes communication from any Debt Collection companies you care to instruct.

Yours etc.


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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cabbyman
post Wed, 9 Jan 2019 - 14:05
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+1.

Use Jlc's letter, as is. You only have a few days left.


--------------------
Cabbyman 10 PPCs 0
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Ceciliarobo
post Wed, 9 Jan 2019 - 14:12
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Thank you , I will do that now. I’m assuming it’s via email to Highview direct
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cabbyman
post Wed, 9 Jan 2019 - 14:14
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In accordance with the instructions on the PCN.

Being Highview, you could start the stopwatch to see how long before they cancel. I know of a record of 2 hours, but I believe someone else managed to beat that. Let's see how fast yours is!!!!


--------------------
Cabbyman 10 PPCs 0
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Ceciliarobo
post Fri, 18 Jan 2019 - 09:18
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Hi,
Result, received an email today cancelling the PCN.
Thank you all.
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Jlc
post Fri, 18 Jan 2019 - 09:58
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QUOTE (Ceciliarobo @ Fri, 18 Jan 2019 - 09:18) *
Hi,
Result, received an email today cancelling the PCN.
Thank you all.

icon_thumleft.gif


--------------------
RK=Registered Keeper, OP=Original Poster (You!), CoFP=Conditional Offer of Fixed Penalty, NtK=Notice to Keeper, NtD=Notice to Driver
PoFA=Protection of Freedoms Act, SAC=Safety Awareness Course, NIP=Notice of Intended Prosecution, ADR=Alternative Dispute Resolution
PPC=Private Parking Company, LBCCC=Letter Before County Court Claim, PII=Personally Identifiable Information

Private Parking - remember, they just want your money and will say almost anything to get it.
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